Technicians are consistently described as courteous, knowledgeable, and professional, providing thorough explanations of their work.
Customer Service
Customers appreciate the friendly and helpful nature of the staff, both in-person and over the phone.
Quality of Work
The quality of service is highly rated, with many reviews highlighting thorough inspections, effective repairs, and clean work.
Timeliness
Shanklin is noted for being prompt and efficient in their service delivery.
Trustworthiness
Customers feel confident in the honesty and reliability of the company, often recommending them for HVAC needs.
JA
Jaret Anderson
Jan 5, 2026
2.0
Lack of communication or even a response from the team at Shanklin...My grandmother in-law had gotten $10K+ worth of work done at her house several months back including a hot water tank, and new HVAC system. She had complained about an extreme lack of water pressure since they installed a hot water tank. So, a month or so removed from the work done, I called Shanklin on her behalf and arranged an appointment. From my conversation with the rep, I understood that the inspection would be complimentary given the work that had just been done. Unfortunately, they charged her $125 for the service tech to say "yeah, you need a plumber" and 15 minutes of his time with nothing done.
Fast forward to today, after repeated attempts to talk with somebody about the issue, my calls have been getting passed around and nobody has wanted to handle the issue or even communicate at all about my concerns. I'm sure the work they did was solid, but I am disappointed in their lack of communication or care for my concern in charging someone on a fixed-income $125 for nothing.
JK
Judy Kropf
Dec 23, 2025
5.0
Steve arrived before 9 this morning to repair the light fixture holding a red light to colorfully illuminate our garage for Christmas. He completed the task in less than 15 minutes. I am very pleased that I was not charged. Merry Christmas.
MT
Mad Hatter Tea
Dec 18, 2025
5.0
The two technicians (Chris and Brandon) were very friendly and were able to give a breakdown of everything regarding our furnace needs and concerns. It was a joy having these two in our home today. If you want a service that provides outstanding professional assistance on your heating or cooling needs, I definitely recommend Shanklin. This was our best experience as home owners working with Shanklin. We look forward to their services again in the future!
MB
Maegan Burgess
Dec 15, 2025
5.0
We are in our 4th year at this home and thought it may be a good idea to get the ducts cleaned. The neighbors use Shanklin so we gave them a call. Andrew was the tech that came out and he was great. Professional and respectful to our home and family (even the furry ones that don’t respect personal space) and the before and after pics were incredible! Good price and great work.
GH
Genne Holmes
Dec 11, 2025
5.0
Noah and Kara from Shanklin spent the afternoon cleaning our duct work. They took great care with our home, they were polite and informative. Highly recommend this company and this team. Every step, from initial contact, quote, scheduling, and service work was so professional. This company prioritizes service!
Frequently Asked Questions About Shanklin Heating, Air Conditioning, & Electric
What services does Shanklin Heating, Air Conditioning, & Electric offer?
Shanklin Heating, Air Conditioning, & Electric offers HVAC contracting and electrical services.
Where is Shanklin Heating, Air Conditioning, & Electric located?
The business is located at 2026 Alabama Ave SW, Dalton, OH 44618, USA.
What are the business hours of Shanklin Heating, Air Conditioning, & Electric?
Shanklin Heating, Air Conditioning, & Electric is open 24 hours a day, 7 days a week.
How can I contact Shanklin Heating, Air Conditioning, & Electric?
You can contact them by phone at +1 330-845-6608 or by email at info@shanklinheating.com.
Does Shanklin Heating, Air Conditioning, & Electric have an online presence?
Yes, they have a website at https://www.shanklinheatingandcooling.com and social media pages on Facebook and Instagram (handle: shanklinhvacelectric).
When was Shanklin Heating, Air Conditioning, & Electric established?
The business was established in 1960.
Are there any related businesses nearby Shanklin Heating, Air Conditioning, & Electric?
Yes, nearby are Shanklin Heating and Air Conditioning, a hardware store, and Shanklin Heating & Air Conditioning LLC, an HVAC service provider.
Is there a place of worship near Shanklin Heating, Air Conditioning, & Electric?
Yes, the Omega Tabernacle, a Hindu temple, is located nearby in Dalton, OH.
How can nearby locations assist customers visiting Shanklin Heating, Air Conditioning, & Electric?
Customers can visit nearby Shanklin Heating and Air Conditioning for hardware needs or check out the Omega Tabernacle if interested in local cultural sites before or after their visit.
What timezone does Shanklin Heating, Air Conditioning, & Electric operate in?
The business operates in the America/New_York timezone.