DrainMaster

4.9
715 reviews

About

PlumberEmergency PlumbersDrainage ServiceLeak Detection ServiceSewer & Drain Cleaning
As a division of the Ohio DrainMaster, DrainMaster employs only the best, most qualified, and most dedicated plumbing contractors in the state. Our family-owned and operated plumbing company has been in operation since 1995. Our high standards of performance and even higher goals of constant 100% customer satisfaction has set us apart from any competition for almost two decades now, and we look forward to only widening that gap. Learning about us and our sewer line specialists servicing the Columbus, OH area is sure to convince you DrainMaster is the plumbing company for you!

Details

  • Credit cardAvailable
  • Cash onlyNot available
  • Onsite servicesAvailable

Location

DrainMaster
4696 Trabue Road, Columbus, OH
43228, United States

Hours

Reviews

4.9
715 reviews
5 stars
661
4 stars
32
3 stars
6
2 stars
3
1 star
13

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the friendly, professional, and helpful nature of the staff, highlighting their willingness to explain processes and answer questions.

Efficiency

Many reviews noted the quick response times and efficient service provided by the technicians, often resolving issues in a single visit.

Quality of Work

The quality of plumbing work was frequently commended, with customers expressing satisfaction with the thoroughness and effectiveness of the repairs.

Honesty and Transparency

Customers appreciated the upfront pricing and lack of upselling, indicating a trust in the company's integrity and commitment to providing honest solutions.

Repeat Business

Several customers mentioned being repeat clients, indicating a high level of satisfaction and loyalty to DrainMaster for their plumbing needs.
  • MW
    Marian Webb
    1 day ago
    5.0
    Excellent, prompt, fair service. Will recommend!
  • SS
    Sir Skuds
    3 days ago
    5.0
    Job#54754: they did a really good job replacing my tub and and the pipes.
  • TB
    Ty Baskin
    Nov 13, 2025
    5.0
    Cody was courageous, fast, and efficient! He identified the issue and performed the fix in less than 30 mins! Thats what I call great service. I would give Cody 10 stars if I could ☺️!
  • SH
    Sarah Herron
    Nov 2, 2025
    5.0
    Pat came out to our church. We was having work done and couldn’t step on or park on any part of our parking lot. So Pat parked somewhere else and then we had to squeeze behind trees that were up against the church to get to the door. He was so patient ,kind , and understanding. Obviously him coming out was an emergency or I wouldn’t have had him out in the parking lot was like that. However, he was so kind and understanding and did what needed to be done to get in the church to check our leak. Even though we couldn’t afford to get it fixed at the time, he still did an awesome job. Thank you, Pat!
  • JC
    Jules Coleman
    Oct 20, 2025
    5.0
    Phone call was answered immediately, Charity was super helpful in getting a same-day hydrojet appointment set up for my blocked sewer drain. Prices were clear and quoted up front - $950 for hydrojet and camera with a 1-year warranty, plus a $150 fee for coming out after 5pm, and that was still half of what I was quoted by Eco Plumbers. The techs arrived a little earlier than our appointment window, first time that's ever happened to me before! They called to say they were on their way and were very polite, friendly, and knowledgeable and didn't talk down to me at all. All the good reviews are true and I will be using DrainMaster for all of my future plumbing needs!

Frequently Asked Questions About DrainMaster

What services does DrainMaster in Columbus, OH offer?

DrainMaster provides plumbing services including emergency plumbing, drainage service, leak detection, and sewer and drain cleaning.

What are the operating hours of DrainMaster?

DrainMaster is open 24 hours a day, 7 days a week, providing round-the-clock plumbing services.