Customer Service
Customers consistently praised the professionalism, responsiveness, and helpfulness of the staff, particularly highlighting individuals like Luke and Adam.
Quality of Work
The quality of installation and attention to detail received high marks, with many customers expressing satisfaction with their new siding and roofing.
Communication
Frequent and clear communication throughout the project was noted as a strong point, with updates provided regularly by project managers.
Timeliness
Projects were generally completed on time, with many customers appreciating the efficiency of the crews.
Overall Satisfaction
Overall, customers expressed high levels of satisfaction with their experiences, often recommending American Way Exteriors to others.