Technicians were consistently described as professional, knowledgeable, and courteous.
Customer Service
Many customers praised the clear communication and thorough explanations provided by the technicians.
Timeliness
Most reviews highlighted the punctuality of the technicians, with many arriving on time for appointments.
Service Quality
Customers reported high satisfaction with the quality of work performed, noting thorough inspections and effective problem-solving.
Scheduling Issues
Some customers expressed frustration with scheduling difficulties and delays in follow-up service.
LL
Leanne Leeming
4 days ago
5.0
Superb servive! Professional, extremely knowledgeable, efficient. Galveston Duffus is an expert in the field and we are so grateful.
LS
Lona Speidell
Jan 4, 2026
5.0
Great service! My hear wasn’t working. I called up and an expert showed up at my door within 3 hours of calling! They got my beat back up in running in no time and they were so nice respectful and fast! Definitely recommend giving them a call
MS
M SV
Dec 31, 2025
1.0
Beware! Company claims they offer a flat-fee diagnostic service but when they showed up almost an hour late, they said it would be hundreds of dollars (upwards of 3-400 dollars) to actually diagnose the issue, even though we had already figured out on our own what the issue was and even pointed it out to them, and then they don’t even do the necessary repair!
CK
Connor Katz
Dec 30, 2025
5.0
Victor from Astacio/Sila was great to work with when we ran into issues with our sewage ejector pump. He quickly identified the problems, explained them to us clearly, and came up with a solution that was cost effective. Would definitely use these guys again.
MS
mario sen
Dec 18, 2025
5.0
Tyquan Raines gets 5 stars from me. He is an excellent technician with a good personality. Sila, on the other hand gets 2.5, because they have constantly caused problems with scheduling. And in fact at some point giving me a hard time about getting my 5 year warranty service, because they are not servicing NJ anymore. I now need to hire a different company to service my unit after next year. So much for keeping their customers happy.
Frequently Asked Questions About Sila Heating, Air Conditioning & Plumbing
What services does Sila Heating, Air Conditioning & Plumbing offer?
Sila Heating, Air Conditioning & Plumbing provides same day HVAC and plumbing services with over 30 years of experience.
Where is Sila Heating, Air Conditioning & Plumbing located?
The business is located at 55 Lafayette Ave, White Plains, NY 10603, US.
What are the operating hours of Sila Heating, Air Conditioning & Plumbing?
They operate 24 hours a day, 7 days a week, every day of the year.
How can I contact Sila Heating, Air Conditioning & Plumbing?
You can reach them by phone at +1 914-200-1051.
When was Sila Heating, Air Conditioning & Plumbing established?
The company was established in 2004.
What categories best describe Sila Heating, Air Conditioning & Plumbing?
They are classified as an HVAC contractor and plumber.
Are there any landmarks near Sila Heating, Air Conditioning & Plumbing that customers might visit?
Yes, Valhalla Dam, a notable landmark and monument, is nearby and can be a nice place to visit before or after your service appointment.
Can I find home improvement related stores near Sila Heating, Air Conditioning & Plumbing?
Yes, nearby stores like Valsan USA and Oceanside Stucco Supply offer home goods, garden, and hardware supplies that might be useful for your projects.
Is there a way to get property management or real estate services close to Sila Heating, Air Conditioning & Plumbing?
Yes, T Square Properties and Lower Hudson Valley Real Estate are nearby and offer property management and real estate services.
How can nearby electrical or industrial equipment services complement the services of Sila Heating, Air Conditioning & Plumbing?
Nearby businesses such as A & C Furia Electric Motors Inc and Benfield Control Systems provide electrical and industrial equipment services, which can be beneficial for customers needing complementary services or supplies alongside HVAC and plumbing.