Certified by Sila Heating, Air Conditioning & Plumbing • Feb 15, 2026
Reviews
4.9
1,400 reviews
5 stars
1,342
4 stars
22
3 stars3
2 stars3
1 star
30
What are people saying?
AI-generated from recent customer reviews
Technician Performance
Customers consistently praised technicians like Tyquan Raines, Matt Gibbons, and Sean O'Hara for their professionalism, knowledge, and thoroughness in diagnosing and resolving issues.
Customer Service
Many reviews highlighted excellent customer service, with technicians providing clear explanations and maintaining good communication throughout the service process.
Timeliness
Several customers noted prompt service, with technicians arriving on time and addressing issues quickly, although there were some complaints about scheduling delays.
Mixed Experiences
While many reviews were positive, some customers reported issues with follow-up service and scheduling, indicating a need for improvement in these areas.
CM
Chris McPherson
1 day ago
5.0
We had a minor emergency at my business and needed to solve a burst pipe issue in a timely manner to continue trading and not lose any revenue. We were on a strict time constraint. Christian Davenport came to the rescue and really cared about our situation. In short - he cared. What could’ve been a very long, drawn out & expensive process, Christian found a solution that was not quick to resolve and viable to the business. He thought outside the box and we carried on with business as usual. I cannot recommend Christians services enough. Thanks again!
RA
Roger A
6 days ago
5.0
Matt Gibbons from Sila recently serviced my HVAC system, and the experience was outstanding from start to finish. Matt was extremely professional, knowledgeable, and thorough. He took the time to properly diagnose issues that other technicians had not been able to resolve, and he clearly explained what was happening with my system and why certain corrections were needed.
What really stood out was his depth of technical knowledge and attention to detail. He identified an additional issue I wasn’t even aware of and made sure everything was operating correctly before he left. Since his visit, my entire HVAC system is working exactly as it should.
Matt was patient, clear, and genuinely invested in making sure the system was healthy long-term. He also shared helpful tips so I can better understand and monitor my system going forward, which I really appreciated.
If I had to describe Matt’s workmanship and experience in one word, it would be exceptional. Sila is fortunate to have a technician like him, and I wouldn’t hesitate to recommend Matt to anyone looking for truly expert HVAC service.
JB
Jennifer Nam Barenbaum
6 days ago
5.0
Tyquan Raines was professional, prompt and courteous! He had our heat fixed quickly and did a great job. We have always had a great experience with Astacio Sila and highly recommend them!
DD
dena
Jan 29, 2026
5.0
Was experiencing a heating problem with the system, put in by Astacio Sila. Flavio Cespedes A senior technician from the company came to Diagnose and correct. I found Flavio to be an excellent Technician. He Allowed me to articulate the issues and asked to pertinent questions in order to diagnose. He found air in The upstairs line which I hope proves to be the issue.
Flavio was great to work with And a asset for the company
LF
Laurent Favre
Jan 28, 2026
5.0
Matt Gibbons went above and beyond during our heating emergency. He arrived after 9pm and performed a thorough diagnostic on our furnace and boiler. His commitment to finding a solution quickly was evident throughout the entire process.
What really impressed us was his professionalism and transparency. He took detailed photos and provided clear explanations about why our very old furnace needed to be replaced. He even set up a call with our landlord to walk them through the situation and his rationale, which made the whole process so much smoother.
It’s rare to find someone so dedicated to solving the problem right and communicating so effectively with all parties involved. Highly recommend Matt for any HVAC needs!
Frequently Asked Questions About Sila Heating, Air Conditioning & Plumbing
What services does Sila Heating, Air Conditioning & Plumbing offer?
Sila Heating, Air Conditioning & Plumbing provides same day HVAC and plumbing services with over 30 years of experience.
Where is Sila Heating, Air Conditioning & Plumbing located?
The business is located at 55 Lafayette Ave, White Plains, NY 10603, US.
What are the operating hours of Sila Heating, Air Conditioning & Plumbing?
They operate 24 hours a day, 7 days a week, every day of the year.
How can I contact Sila Heating, Air Conditioning & Plumbing?
You can reach them by phone at +1 914-200-1051.
When was Sila Heating, Air Conditioning & Plumbing established?
The company was established in 2004.
What categories best describe Sila Heating, Air Conditioning & Plumbing?
They are classified as an HVAC contractor and plumber.
Are there any landmarks near Sila Heating, Air Conditioning & Plumbing that customers might visit?
Yes, Valhalla Dam, a notable landmark and monument, is nearby and can be a nice place to visit before or after your service appointment.
Can I find home improvement related stores near Sila Heating, Air Conditioning & Plumbing?
Yes, nearby stores like Valsan USA and Oceanside Stucco Supply offer home goods, garden, and hardware supplies that might be useful for your projects.
Is there a way to get property management or real estate services close to Sila Heating, Air Conditioning & Plumbing?
Yes, T Square Properties and Lower Hudson Valley Real Estate are nearby and offer property management and real estate services.
How can nearby electrical or industrial equipment services complement the services of Sila Heating, Air Conditioning & Plumbing?
Nearby businesses such as A & C Furia Electric Motors Inc and Benfield Control Systems provide electrical and industrial equipment services, which can be beneficial for customers needing complementary services or supplies alongside HVAC and plumbing.
Brand Certified Facts from Sila Heating, Air Conditioning & Plumbing
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Certified February 15, 2026Yext Knowledge Graph
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