Customers consistently praised the professionalism and knowledge of the technicians, highlighting their courteous demeanor and thorough explanations.
Communication
The business received positive feedback for its excellent communication, including timely updates and clear explanations of services and pricing.
Efficiency
Many reviews noted the promptness and efficiency of the service, with technicians completing jobs quickly and leaving work areas clean.
Customer Satisfaction
Overall customer satisfaction was high, with numerous customers expressing their intent to use the service again and recommending it to others.
Value for Money
Customers felt that the pricing was reasonable for the quality of work provided, often mentioning that they received good value for their investment.
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Charlie Maikis
4 days ago
5.0
Just amazing service top to bottom. From the dispatchers to the technicians to everybody else I’ve dealt with they have been kind and caring and willing to help. We called them out to look at a few issues and it turned into a full replacement of our very old (and mislabeled) electrical panel, switches, and outlets to be compliant and safe. Dan was able to quickly complete a few fixes then walked us through our entire electrical system, carefully pointing out any issues and giving his recommendations on what we needed. They were able to get the team of technicians (Mike, Cameron, Mason, and Will) out here shortly after that and the guys have been nothing but professional and courteous while performing expert work. As a new homeowner just getting their feet wet, I highly recommend the folks over at Lon Lockwood to help guide you through whatever you need.
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K OBR
Nov 14, 2025
5.0
Customer Service the way it should be! They moved up our appointment day, they called 2x's just to tell me we were still on the repair list and would call again when a tech was available. Excellent! Then Shane's pic and bio showed up on my text when he was on the way. He found the problem and fixed it in no time. Repair price was very reasonable. We were given tips on safety and a maintenance plan option. We now are happy to have Lockwood Electric to handle our concerns.
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Sara Yowarski
Nov 3, 2025
5.0
Exemplary communication, professionalism from start to finish and problem-free service are just some of the reasons we recommend Lon Lockwood for anyone's electrical needs. As a BBB accredited business we had confidence in their reliability, which was completely confirmed with our experience. We needed a panel upgrade with some wiring upgrades and the job was done just under the projected time, with no mess left behind; and even with some old-house obstacles overcome. The technicians, Dan, Mike, Cameron and Mason, were great to work with. All our questions were answered clearly, along with options for solutions and no pressure advice. The job was finished under estimate and, with readily available office support, included speedy completion of all the paperwork we needed with the job.
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Maureen Churan-King
Nov 2, 2025
5.0
We would highly recommend the Lon Lockwood Electric team. October 2025, our home had an issue of house lights flickering at random. We called Lon Lockwood Electric on a Monday and were able to get a service consult appointment by Wednesday am. Dan arrived on time and did a thorough inspection of our main panel and found it had corrosion on bus bar, circuit breakers and bottom of panel. He showed us the corrosion issue and outdoors showed where the water was potentially entering. Dan wrote up an estimate to replace the entire main panel and for work outside to bring the situation up to code. The inside work was done Friday starting at 8 am and ending by 3 pm. No more flickering lights. We were very impressed with Dan's knowledge and he clearly explained how the replacement would be done. Mike and Cam did the replacement work and were on time, very professional and answered all our questions clearly. They left the work area clean. Mike and Cam went through the entire home to label each breaker in the main panel and to verify all switches and outlets were working properly. We were very satisfied with the entire experience. A sincere thank you to Dan, Mike and Cam!
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Nick Kash
Oct 28, 2025
5.0
Lon Lockwood Electric is the real deal! I had them come out and install a dual dedicated circuit and a whole house surge protector. Dan was our estimator, he did a fantastic job. He listened closely to what I needed, ran me down with some good options, and some future proofing ideas. The time from quote to install was only 3 days, very quick.
On the day of the job, Cameron and Michael were our installers and they did an absolutely excellent, top notch job. They arrived promptly, were highly respectful of our home, and did an unbelievably clean job of the work itself. They really cared to get it done right. They even noticed a loose neutral on a different circuit in our main panel and took care of it on the spot. On top of all of that, they were both just great, kind, and personable guys; The kind of crew you want at your house. Call Lon Lockwood Electric TODAY and get your electric projects taken care of by real pros!
Frequently Asked Questions About Lon Lockwood Electric
What services does Lon Lockwood Electric provide?
Lon Lockwood Electric provides professional electrician services including electrical installations, repairs, and lighting solutions.
Where is Lon Lockwood Electric located?
Lon Lockwood Electric is located at 590 Salt Rd D33, Webster, NY 14580, United States.
What are the business hours for Lon Lockwood Electric?
Lon Lockwood Electric is open 24 hours a day, 7 days a week.
How can I contact Lon Lockwood Electric?
You can contact Lon Lockwood Electric by phone at +1 585-494-7000 or email at heatherl@lonlockwoodelectric.com.
Does Lon Lockwood Electric have an online presence?
Yes, Lon Lockwood Electric has a website at https://www.lonlockwoodelectric.com and a Facebook page at https://www.facebook.com/176058270029.
Since when has Lon Lockwood Electric been in business?
Lon Lockwood Electric has been established since 2001.
What nearby auto services can I find close to Lon Lockwood Electric?
Nearby auto services include Methods Custom Auto Spa for detailing and repairs, Eastside Transmission Service for auto repairs and parts, Damon’s Auto Repair, and Amalfi’s Eastside Auto for automotive services and motorsports.
Are there any landscaping or paving contractors near Lon Lockwood Electric?
Yes, nearby landscaping and paving services include JC Landscape Service, Express Sealers, B & M Paving, and JC Landscape Services LLC.
What parks or outdoor recreational areas are near Lon Lockwood Electric?
Close to Lon Lockwood Electric, you can visit Kent Park, Kent Park Softball Park, Irving R Kent Park, and the Webster Arboretum Poetry Trail for outdoor activities and hiking.
Are there catering or food service options near Lon Lockwood Electric?
Yes, Maximilian's Catering is a nearby option offering catering and delicatessen services.