Customers consistently praised the professionalism and knowledge of the technicians, highlighting their courteous demeanor and thorough explanations.
Customer Service
The business received high marks for excellent customer service, from initial contact to follow-up, with many noting timely communication and responsiveness.
Quality of Work
Reviews frequently mentioned the high quality of work performed, with technicians completing jobs efficiently and leaving work areas clean.
Trustworthiness
Many customers expressed relief in finding a trustworthy electrician, appreciating the honest assessments and lack of pressure for upselling additional services.
ED
Elizabeth DeLaus
2 days ago
5.0
Noah and Tim were complete professionals. They identified issue and explained things to me (that helped with other electrical issues in the house). While Tim replaced the faulty switch, Noah did a complete check of my electrical box and outside electric to ensure its safety. They were polite, efficient, knowledgeable, and thorough. I would not hesitate to use their services in the future.
HM
Harrison Maxwell
6 days ago
5.0
For everyone thinking about using Lockwood electric. Do it. These guys take their shit seriously. And they are very good at what they do.
I’m a returning customer with them. Both times had quick service and I’m happy with their work.
Today my tech that was sent to me was Shane. I had no power in my basement at all. This dude was great. Fixed my problem super quick and did a bunch of other things I needed done. Had everything in his truck. Guys a total professional. Can’t thank him enough.
Had a ground fault found and fixed. Changed a light fixture. Changed a breaker. Added GfCis. Changed some switches. Removed old outlets. All in a few hours.
This is the only company I’m trusting to do work in my house.
SD
Sean Donnelly
Jan 1, 2026
5.0
We're very happy with the service we received from Lon Lockwood Electric. I would highly recommend them to anyone in need of a licensed electrician, or even if you weren't sure you needed one and thought you could do your own wiring (like me), when your EV receptacle melts, or whatever your situation is, and you need things rewired properly by a licensed electrician, they are the ones to call. They confirm every scheduled visit by text, with a photo of the electrician(s) who will be coming, and they call you 30 minutes in advance to tell you they're on their way. Their fees seemed reasonable. And the electricians are very professional, and equipped to solve a wide array of problems on their first visit. They recommended whole-house surge protection (which in 2026 is now required for all new construction), so with all the digital devices and an EV to protect we decided to have them install that as well.
JS
James Shaw
Dec 19, 2025
5.0
We were in need of an electrician and had no idea where to turn. Searching online we saw excellent reviews for Lon Lockwood Electric so we gave them a shot. Boy are we glad we did. From the office staff on my initial call, to Noah the electrician who visited our home, they were extremely professional and knowledgeable. For me it's always exciting to find a company you can rely on and keep their number close for any future needs. Two huge thumbs up!
WM
William Magnani
Dec 16, 2025
5.0
Let me start off by saying that electrical work can be expensive, especially when it is being done well, professionally, and by the books. Lon Lockwood does their work by the books.
We are new home owners and have been overwhelmed by fixes and costs the previous owners left for us. Noah came by our house to run working for a water heater. While here, he discovered an exposed live wire in a living space and capped it without even considering charging us.
He also alerted me to a military discount that I hadn’t thought to ask about.
Bottom line: Expect to pay more than you want to for ANY good electrical work with ANY company. But know that Lon Lockwood and their team are worth the cost and the value of their work matches the price point.
Frequently Asked Questions About Lon Lockwood Electric
What services does Lon Lockwood Electric provide?
Lon Lockwood Electric provides professional electrician services including electrical installations, repairs, and lighting solutions.
Where is Lon Lockwood Electric located?
Lon Lockwood Electric is located at 590 Salt Rd D33, Webster, NY 14580, United States.
What are the business hours for Lon Lockwood Electric?
Lon Lockwood Electric is open 24 hours a day, 7 days a week.
How can I contact Lon Lockwood Electric?
You can contact Lon Lockwood Electric by phone at +1 585-494-7000 or email at heatherl@lonlockwoodelectric.com.
Does Lon Lockwood Electric have an online presence?
Yes, Lon Lockwood Electric has a website at https://www.lonlockwoodelectric.com and a Facebook page at https://www.facebook.com/176058270029.
Since when has Lon Lockwood Electric been in business?
Lon Lockwood Electric has been established since 2001.
What nearby auto services can I find close to Lon Lockwood Electric?
Nearby auto services include Methods Custom Auto Spa for detailing and repairs, Eastside Transmission Service for auto repairs and parts, Damon’s Auto Repair, and Amalfi’s Eastside Auto for automotive services and motorsports.
Are there any landscaping or paving contractors near Lon Lockwood Electric?
Yes, nearby landscaping and paving services include JC Landscape Service, Express Sealers, B & M Paving, and JC Landscape Services LLC.
What parks or outdoor recreational areas are near Lon Lockwood Electric?
Close to Lon Lockwood Electric, you can visit Kent Park, Kent Park Softball Park, Irving R Kent Park, and the Webster Arboretum Poetry Trail for outdoor activities and hiking.
Are there catering or food service options near Lon Lockwood Electric?
Yes, Maximilian's Catering is a nearby option offering catering and delicatessen services.