Business Details
About
HVAC ContractorPlumberElectricianHeating ContractorElectrical Installation ServiceAir Conditioning Contractor
At Roy’s, we understand how stressful it is to lose plumbing, heating and cooling comfort. Specializing in Worry-Free Repairs and Installs Since 1973, the team at Roy’s Plumbing, Heating, Cooling and Electrical is committed to providing a five star experience by delivering extraordinary customer service, installations, maintenance, and repair services, all done right the first time.
Details
- Onsite servicesAvailable
- Wheelchair accessible restroomAvailable
- Wheelchair accessible seatingAvailable
Location
Roy's Plumbing, Heating, Cooling & Electrical
140 Cooper Avenue, Tonawanda, NY
14150, United States
Hours
Reviews
4.8
3,011 reviews
5 stars
2,824
4 stars
55
3 stars16
2 stars19
1 star
97
What are people saying?
AI-generated from recent customer reviews
Professionalism
Technicians consistently demonstrated professionalism, knowledge, and courtesy during service calls.
Communication
Customers appreciated clear communication regarding service details, pricing, and technician arrival times.
Efficiency
Many reviews highlighted the quick response times and efficient completion of jobs.
Cleanliness
Technicians were noted for their attention to cleanliness, ensuring work areas were left tidy after service.
Customer Satisfaction
Overall, customers expressed high satisfaction with the service provided and willingness to recommend Roy's.
- MMMargie Mast4 days ago5.0Josh B. And Owen H. Did our plumbing repair. They arrived on schedule, both very courteous and knowledgeable. They listened to our concerns and provided excellent service at a fair price. We had great service starting with our initial call to set up appointment with Kelsey and from both the technicians who came into our home. We will use Roy’s again and highly recommend.
- SCSteve Cohen4 days ago5.0Everything about my experience with Roy’s is positive. The original estimator who came out, and the three man crew who did the job All highly professional. Did their work impeccably, as promised, no hidden charges or add-ons like with so many contractors, they cleaned up after they were done. Top-notch. Angelo, Joel and Kyle were the contractors and if I need more work at my house, I’m going to request that specific crew. A+.
- KWkaren wilsonJan 5, 20265.0I had a leaky faucet in the bathroom. Evan was my plumbing technician. He explained everything to me as to why this was happening. He then proceeded to let me know what was the best way to fix this issue. He also explained that the shut off under the counter was not working properly. He changed the faucet and replaced the 2 shut offs under the counter. Everything working properly now. Clean up completed. Before Evan did any work he explained and priced out all my options. Very through. Job completed very happy to have such a polite repair man that also respected my property. Thank you Roy’s Plumbing and Evan.
- KMKelly McCartneyJan 2, 20265.0I woke up to a freezing house..thermostat reading 42°, the boiler cold & silent. I’ve used Roy’s in the past & from beginning to end everyone is always friendly and professional. From the woman who took the-initial call, caring enough to ask questions so she could schedule the technicians who had the expertise & experience working with older steam boilers. Mike & Gabriel diagnosed the problem,,replaced the part & had it up and running in no time at all. They were both , personable, professional, & knowledgeable.
- BBBrianDec 22, 20255.0Great local company to work with. My electrician, Ray, was punctual, professional, and very knowledgeable. We both were initially stumped why my recently purchased house had the microwave light button trigger the overhead kitchen lights. He found an improperly connected neutral from an outlet upgrade (to usb) and some significant backfeeding. In about an hour all was corrected and explained to me. Ray also noticed that the main panel in my house is original (1971) and very full. He recommened some electrical work that is on my list of projects. His recommendation and attention to detail in my home will make Roy's my first call when I am ready for this project. I am trilled with the service provided. Thanks so much!
Frequently Asked Questions About Roy's Plumbing, Heating, Cooling & Electrical
What services does Roy's Plumbing, Heating, Cooling & Electrical offer?
Roy's offers installation, maintenance, and repair services for plumbing, heating, cooling, and electrical systems, including AC, furnaces, boilers, heat pumps, and more.
What are the business hours of Roy's Plumbing, Heating, Cooling & Electrical?
Roy's operates 24 hours a day, seven days a week, providing round-the-clock service.
Where is Roy's Plumbing, Heating, Cooling & Electrical located?
They are located at 140 Cooper Avenue, Tonawanda, NY 14150, USA.
How can I contact Roy's Plumbing, Heating, Cooling & Electrical?
You can call them at +1 716-873-5000 or email info@justcallroys.com.
Does Roy's Plumbing, Heating, Cooling & Electrical accept financing options?
Yes, Roy's accepts various payment options including financing, American Express, Visa, Mastercard, Discover, cash, and check.
Where can I book a service appointment with Roy's Plumbing, Heating, Cooling & Electrical?
You can book appointments online through their reservation page at https://book.servicetitan.com/.
What is Roy's Plumbing, Heating, Cooling & Electrical's experience in the industry?
They have been providing worry-free repairs and installations since 1973, ensuring quality and customer satisfaction.
Are there any nearby places that can help customers find Roy’s Plumbing, Heating & Cooling?
Yes, Roy's Plumbing, Roy's Plumbing Inc, and Roy's Plumbing, Heating & Cooling are nearby contractors and HVAC service providers that might help customers recognize the area.
What postal and shipping services are near Roy's Plumbing, Heating, Cooling & Electrical for customers' convenience?
FedEx Drop Box and FedEx Trade Networks are nearby locations which customers can use for shipping and mailing needs before or after visiting Roy's.
Are there any local businesses near Roy's that provide automotive or pet services?
Yes, nearby businesses include Regans Stock & Custom for automotive repair, TLC Pet Food of America as a pet store, and Doggone Raw for pet services.