About
Plumber
Roto-Rooter is a full-service plumbing, drain cleaning, and water cleanup company. We specialize in emergency same-day service and can handle any job from a clogged toilet to a full sewer replacement and everything in between. Open 24/7!
Location
ROTO-ROOTER Plumbing & Drain Services of Syracuse
1911 S Salina St, Syracuse, NY
13205, United States
Hours
Reviews
4.6
657 reviews
5 stars
557
4 stars
45
3 stars
15
2 stars4
1 star
36
What are people saying?
AI-generated from recent customer reviews
Professionalism
Technicians were consistently described as professional, knowledgeable, and courteous, providing clear explanations of the work being done.
Timeliness
Many customers appreciated the prompt service, with technicians often arriving on time or even early for appointments.
Customer Service
Overall, customer service was highlighted positively, with many reviews mentioning friendly and helpful staff, although there were some complaints about scheduling issues.
Quality of Work
Most reviews praised the quality of work performed, with technicians effectively resolving plumbing issues, though a few customers reported dissatisfaction with specific jobs.
Pricing Concerns
While many found the service worth the price, some customers expressed concerns about high costs and felt they were overcharged for certain services.
- TPTerrence Pierce6 days ago5.0Service tech was very helpful in explaining in detail about the work he was about to perform.. I’ll definitely be using Roto- Rooter again for all my house needs..The technician was very professional, courteous, and personable—made the whole experience stress-free.
- FCFrank ChiodoNov 14, 20255.0Joe did a great job flushing out the sewer line. Very knowledgeable and professional! I will recommend them for any sewer issues from now on especially for the great service I received.
- FFFrank-PattyNov 13, 20255.0The guys worked until problem was resolved, cleaned up mess, informative throughout, courteous. Everything was superb from phone call to resolution! Thank you!
- JRJuan RamosNov 5, 20255.0Jared rogers, Thank you so much for fixing the problem you’re the best #1 I recommend Jared to anyone it only took a few minutes and all done thank you once again if anyone needs plumbing or drain service please call and ask for Jared they’re the best Thank you
- DYDebbie YonkersOct 31, 20255.0I called for help at 830 am today, Friday. You gave me an appointment that worked within MY work schedule that very same day!! YOUR TECH WAS PROFESSIONAL and KIND. After greeting me he went straight to work and got the job done very quickly. I am thankful to have my hot water back and thankful to R.R for their promptness. I WILL CALL AGAIN AS NEEDED. To coin a jingle.... "And away go troubles down the drain, Roto- Rooter"
Frequently Asked Questions About ROTO-ROOTER Plumbing & Drain Services of Syracuse
What services does ROTO-ROOTER Plumbing & Drain Services of Syracuse provide?
ROTO-ROOTER offers full-service plumbing, drain cleaning, and water cleanup services, including emergency same-day repairs from clogged toilets to full sewer replacements.
Is ROTO-ROOTER Plumbing & Drain Services of Syracuse open 24/7?
Yes, the company is open 24/7 and provides emergency plumbing services any time of day.
Where is ROTO-ROOTER Plumbing & Drain Services of Syracuse located?
They are located at 1911 S Salina St, Syracuse, NY 13205, United States.
What payment methods does ROTO-ROOTER accept?
ROTO-ROOTER accepts American Express, Visa, MasterCard, Discover, cash, checks, and also offers financing options.
How can I contact ROTO-ROOTER Plumbing & Drain Services of Syracuse?
You can reach them by phone at +1 315-992-6255.
Since when has ROTO-ROOTER Plumbing & Drain Services of Syracuse been established?
The business has been serving customers since 1935.
Are there any nearby places to ROTO-ROOTER that customers might visit before or after their appointment?
Yes, customers can visit Sankofa Park for some outdoor relaxation or The Castle 603 music venue for entertainment.
Is there a convenient post office near ROTO-ROOTER Plumbing & Drain Services of Syracuse?
Yes, the Colvin Post Office and US Post Office are nearby for your mailing needs.
Where can I find grocery and convenience stores near ROTO-ROOTER Plumbing & Drain Services?
Ze Mart and Middle East Market are nearby convenient grocery and delicatessen stores helpful for quick shopping trips.
Are there other home improvement or contractor services close to ROTO-ROOTER?
Yes, Bathroom remodeling Syracuse and Morgan & Morgan Home Inspect are local contractors and home improvement services near the location.