About
Plumber
Roto-Rooter is a full-service plumbing, drain cleaning, and water cleanup company. We specialize in emergency same-day service and can handle any job from a clogged toilet to a full sewer replacement and everything in between. Open 24/7!
Location
ROTO-ROOTER Plumbing & Drain Services of Syracuse
1911 S Salina St, Syracuse, NY
13205, United States
Hours
Reviews
4.7
699 reviews
5 stars
596
4 stars
47
3 stars
15
2 stars4
1 star
37
What are people saying?
AI-generated from recent customer reviews
Service Quality
Technicians are consistently described as knowledgeable, professional, and courteous, providing effective solutions to plumbing issues.
Timeliness
Customers appreciate the prompt response times and same-day service, often highlighting technicians arriving on time.
Communication
Many reviews commend the clear communication from technicians, who explain the process and keep customers informed throughout the service.
Customer Satisfaction
Overall, customers express high satisfaction with the service received, often recommending Roto-Rooter for future plumbing needs.
Pricing Concerns
Some customers raised concerns about pricing, particularly regarding additional charges for emergency services.
- TSTeresa StoutengerJan 3, 20265.0Called Roto Rooter and their technician Jared came out. He explained everything to me in terms that I could understand. Was very knowledgeable and was able to solve my issue faster than I expected. Without a doubt I will be using this company in the future for all my plumbing services.
- LKLisa KDec 31, 20255.0Our experience could not have been more smooth and, as odd as it is to say about a clogged toilet, pleasant! It’s incredibly refreshing to call and speak to an actual human. The representatives were incredibly helpful informing me of changes to timing and when our rep would arrive. And he was fantastic! Jared R. was personable, knowledgeable, and fixed our problem quickly. He’s a gem and an asset to the business! We’ll absolutely use and recommend in the future.
- MSMarian SforzaDec 26, 20255.0Joe, was professional and knowledgeable. The repair was completed quickly. He came back to finish up & checked to make sure all was working. I would recommend you 💯.
- KBKristen BDec 17, 20255.0I really try to stay small business and local but this is the 2nd time in 2 different states that I’ve had to finally call Roto out when my house was in trouble, like sewage water backing up and flooding from the toilet in trouble. Both techs in both states were phenomenal, I appreciated their professionalism and how much they were willing to help me and to mitigate water damage. I probably won’t use anything but Roto after this 2nd time went so well, thanks Jared!!
- TSTom SoccocioDec 16, 20255.0Service was completed on time with a very kind and empathetic technician named Anthony. He took the time to double check that the clog was completely removed and as an extra measure re-snaked the drain just to be double sure the clog was removed. Then he ran several sinks of water down the drain and made sure that it was to my liking. Away go troubles down the drain. Thank you, Roto-Rooter.
Frequently Asked Questions About ROTO-ROOTER Plumbing & Drain Services of Syracuse
What services does ROTO-ROOTER Plumbing & Drain Services of Syracuse provide?
ROTO-ROOTER offers full-service plumbing, drain cleaning, and water cleanup services, including emergency same-day repairs from clogged toilets to full sewer replacements.
Is ROTO-ROOTER Plumbing & Drain Services of Syracuse open 24/7?
Yes, the company is open 24/7 and provides emergency plumbing services any time of day.
Where is ROTO-ROOTER Plumbing & Drain Services of Syracuse located?
They are located at 1911 S Salina St, Syracuse, NY 13205, United States.
What payment methods does ROTO-ROOTER accept?
ROTO-ROOTER accepts American Express, Visa, MasterCard, Discover, cash, checks, and also offers financing options.
How can I contact ROTO-ROOTER Plumbing & Drain Services of Syracuse?
You can reach them by phone at +1 315-992-6255.
Since when has ROTO-ROOTER Plumbing & Drain Services of Syracuse been established?
The business has been serving customers since 1935.
Are there any nearby places to ROTO-ROOTER that customers might visit before or after their appointment?
Yes, customers can visit Sankofa Park for some outdoor relaxation or The Castle 603 music venue for entertainment.
Is there a convenient post office near ROTO-ROOTER Plumbing & Drain Services of Syracuse?
Yes, the Colvin Post Office and US Post Office are nearby for your mailing needs.
Where can I find grocery and convenience stores near ROTO-ROOTER Plumbing & Drain Services?
Ze Mart and Middle East Market are nearby convenient grocery and delicatessen stores helpful for quick shopping trips.
Are there other home improvement or contractor services close to ROTO-ROOTER?
Yes, Bathroom remodeling Syracuse and Morgan & Morgan Home Inspect are local contractors and home improvement services near the location.