Cooney Air Conditioning & Heating

Reviews

• MC

  Maureen Clark

  3 days ago
  5.0
  We needed a new boiler for our hot water and radiant heat. I was frustrated with the repair that didn’t work initially and the boiler that wasn’t delivered on time to the store so they couldn’t start the install on the day promised. Brian Percy was our technician who did the install. He was so patient and knowledgeable and worked with me to get it done and get it right. He made the process much more tolerable and went above and beyond to make sure we were satisfied. I would recommend Brian all day long and was happy with the outcome.
• RR

  Rick

  6 days ago
  5.0
  Sean was very professional, respectful of my home and answered any questions that I had in terms that I could understand. He left the furnace room very clean. After Sean left, an issue arose and I called him. about. He came back to our home and quickly addressed our issue. This showed me how much Sean stands behind his work. We would welcome him back into our home any time.
• LS

  Lee Sabine

  6 days ago
  5.0
  November 10,2025 Once again if I could give more than 5 stars to Kalie R. and Todd C. I definitely would. Kalie continually goes above and beyond providing support...assistance...and knowledge. Kalie makes certain that any and all issues and concerns are noted and have been successfully addressed. Kalie R. was paramount with guiding me through the NYSERDA/EMPOWER+ enrollment process as well as making certain that there were minimal "glitches" (if any). She made sure that I was pleased with the ENTIRE audit and completed work results. Due to Kalie's professional knowledge... consideration and thoughtfulness....as well as the expertise of all the John Betlem/Mapstone/Fisk Electric/Cooney Techs that have done work at my residence...I have joined the annual maintenance "Cool Club" program. THANK YOU KALIE. Todd C. was the tech from Cooney/John Betlem. I had been having water/condensation coming from my furnace. I found this issue four days ago and have had to turn off the furnace as water was dripping onto the furnace fan motor as well as electrical connections. I could not use the thermostat to constantly keep the furnace engaged due to this water issue. Every time I used the furnace I had to open the furnace and physically remove the water before any damage was done. This meant running the furnace twice per day...morning and evening....when the temperature in the house went below 62 degrees. Todd diagnosed the problem areas and recommended ordering the necessary repair parts. Apparently, the company (NOT John Betlem/Cooney/Mapstone) that I purchased my furnace from did not install all areas correctly....which led to the current furnace water problem. Unfortunately...the parts would not be received for repair for at least ONE WEEK. Without the parts...Todd very easily could have left without doing anything to remedy the current furnace situation. Thankfully, he did no such thing. In Todd's words "I don't want to leave you in this situation. Let me see what I can do." With that Todd worked on the problematic areas using his professional knowledge....expertise....years of experience....and creativity. It has been a few hours since Todd worked on the furnace....there is NO water coming from any part of the furnace! Even though THE "Todd Special" has proven successful....I recognize that the repair parts recommended by Todd is the absolute correct and best way to go. The parts are on order and I am hoping that Todd C. will be returning to install them. THANK YOU TODD....another GREAT Cooney/John Betlem Tech. Photos of THE Todd Special
• RK

  robert k

  Nov 15, 2025
  1.0
  HORRIBLE SERVICE We have been a residential and commercial acct for many many years. This month we called to get our usual PM's scheduled. They told us it would be the end of jan 2026 for the residential acct. Then told us they were not accepting any new commercial accts. When i explained we were NOT a new acct and have been with them a very long time. They replied so sorry. We switched to issac
• BS

  Bamford Steele

  Oct 31, 2025
  5.0
  Needed to buy a new furnace and got quotes from 3 different companies. Cooney was the best of the 3. Ron in sales was low pressure and easy to work with. The installation was handled by Quinton and Matt and they did a great job! They were professional and answered all my questions. They cleaned up after themselves and finished earlier than expected. Highly recommended. Almost forgot to mention, the furnace I bought comes with $1,200 worth of rebates and Cooney even said they would assist me with the forms if necessary.

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