The plumber who came out was polite and seemed knowledgeable but unfortunately the experience ended there. They were unable to locate the leak and told us they would follow up with next steps. I reached out again by email when I didn’t hear anything back but never received a response. We were left without answers and had to look elsewhere for help. Disappointing overall.
DS
denise savage
Nov 15, 2025
5.0
Excellent work and communication. They showed up every time they said they would at exactly the time of my appointment. Very responsive to emails as well.
WW
Wesley
Nov 14, 2025
5.0
Thank goodness a friend of mine put me in contact with Tri-Star many years back, maybe 20 years already. I manage and live in a small Manhattan cooperative in Hell’s Kitchen. I haven’t used another plumber since then. They have saved us from broken waste lines, boiler piping issues to a 6 month gas leak repair. They have come through for me and my building. When you find a good honest business you can work well with, stick with them. I love my relationship with Tri-Star and the wonderful ladies who answer the phones and dispatch the work. Their pricing is competitive with other plumbing companies. Thanks John for providing a service with superior workers.
ND
Noel Dent
Nov 12, 2025
5.0
I have had a working relationship with Tri-Star Plumbing for over 15 years, and I can personally attest to their competence, professionalism, and pleasant manner in handling thousands of plumbing challenges. They are truly my go-to team whenever a plumbing issue arises! They are the BEST!!
KA
Kevin Albert
Nov 9, 2025
5.0
This is the third time I have used this firm, each time having an urgent need. They are fantastic. They are extremely responsive, this time on the same day I called. Their plumbers are very well trained and creative and everyone I have ever spoken to there is friendly and curious!
Frequently Asked Questions About Tristar Plumbing & Heating, Corp
What areas do you serve?
Our service area encompasses Staten Island, Manhattan, and neighboring regions. We provide dependable residential and commercial plumbing services throughout these locations.
Do you offer emergency plumbing services?
Indeed, we maintain a 24/7 availability for urgent plumbing repairs. This includes addressing issues such as burst pipes, leaks, clogs, and water heater problems.
Are your plumbers licensed and insured?
Certainly. Each of our technicians holds proper licensing, insurance, and certification. This ensures that all work is conducted safely and professionally.
What types of plumbing services do you provide?
Our services cover a wide range, including drain cleaning, leak repair, water heater installation, fixture replacement, and complete bathroom renovations. We also conduct Local Law 152 gas inspections.
How quickly can you schedule a service call?
In most cases, we can arrange appointments for the same day or the following day. This depends on your location and the urgency of the plumbing issue.
Do you provide free estimates?
We do offer complimentary, no-obligation estimates for the majority of our plumbing repairs and installations.
Can you help with water heater installation or replacement?
Yes, we specialize in the installation, maintenance, and replacement of both traditional and tankless water heaters for residential and commercial properties.
Do you handle Local Law 152 gas inspections?
Tristar Plumbing is indeed certified to perform NYC Local Law 152 gas line inspections, ensuring your property remains safe and compliant with regulations.
What brands or equipment do you work with?
We utilize equipment from reputable brands such as Navien, AO Smith, Rheem, and Moen to provide durable and efficient plumbing solutions.
How can I schedule an appointment?
To arrange a service, you may contact us directly by phone, submit a request via our website, or send us an email. Our team will respond promptly to your inquiry.
What areas does Tristar Plumbing & Heating, Corp serve?
We provide dependable residential and commercial plumbing services in Staten Island, Manhattan, and neighboring regions within the New York City Metropolitan area.
Does Tristar Plumbing & Heating, Corp offer emergency plumbing services?
Yes, we offer 24/7 emergency plumbing services for urgent repairs such as burst pipes, leaks, clogs, and water heater problems.
Are the plumbers at Tristar Plumbing & Heating, Corp licensed and insured?
All of our technicians are properly licensed, insured, and certified to ensure safe and professional service.
What plumbing services do you provide?
We provide drain cleaning, leak repair, water heater installation, fixture replacement, complete bathroom renovations, and Local Law 152 gas inspections.
How quickly can I schedule a service call?
Typically, we can schedule appointments the same day or the following day, depending on your location and the urgency of your plumbing issue.
Does Tristar Plumbing & Heating, Corp provide free estimates?
Yes, we offer complimentary, no-obligation estimates for most plumbing repairs and installations.
Do you handle water heater installation or replacement?
We specialize in installing, maintaining, and replacing both traditional and tankless water heaters for residential and commercial customers.
Can Tristar Plumbing & Heating, Corp perform Local Law 152 gas inspections?
Yes, we are certified to perform NYC Local Law 152 gas line inspections to ensure your property is safe and compliant.
What payment options are accepted?
We accept American Express, Cash, Check, Discover, Financing options, MasterCard, and Visa.
Are there any nearby places of interest near Tristar Plumbing & Heating, Corp?
Yes, we are located near various businesses and attractions including Sterling Equipment for industrial needs, Eden Deli & Bagels for dining, Richmond Terrace Park for recreation, and Citywide Plumbing and Heating Corp as a nearby competitor or alternative in HVAC and plumbing services.
How can nearby places help me when visiting Tristar Plumbing & Heating, Corp?
Nearby businesses like Quality 1 Food Corp and L and B Homemade Food offer dining options if you're visiting the area, while Richmond Terrace Park provides a pleasant outdoor space. Transportation providers like Thornton Towing and Transportation can assist if you need vehicle services.
Is Tristar Plumbing & Heating, Corp located near other service providers that might complement their services?
Yes, nearby are businesses such as M&M Control Wiring and Electrical for electrical services and RGBS ENTERPRISES, INC. for engineering and home energy auditing, which may complement plumbing and heating needs in the area.