Halco of Rochester

5.0
867 reviews

About

Air Conditioning Contractor
Halco has been providing high-quality solutions to residential and commercial clients since 1984. We have divisions that offer high-efficiency heating and cooling systems, plumbing and electrical solutions, home energy assessments, gutter installation, insulation and air-sealing, clean renewable energy systems, and much more! We are dedicated to quality work, sustainability, innovation, and providing extraordinary service to our clients. We are open 24/7/365 and offer 24-hour emergency service. Halco stands alone in skills, talents, and experience.

Location

Halco of Rochester
365 N. Washington St., Rochester, NY
14625, United States

Hours

Reviews

5.0
867 reviews
5 stars
840
4 stars
23
3 stars
3
2 stars
1
1 star
0

What are people saying?

AI-generated from recent customer reviews

Professionalism

Customers consistently praised the professionalism and knowledge of the technicians, highlighting their thoroughness and ability to explain issues clearly.

Timeliness

Many reviews noted that technicians arrived on time for appointments, which contributed to a positive customer experience.

Customer Service

Overall, customers appreciated the responsive and helpful customer service, especially in resolving issues and providing clear communication.

Quality of Work

The quality of work performed was frequently commended, with many customers expressing satisfaction with the results of installations and repairs.

Areas for Improvement

Some customers reported minor issues, such as incomplete cleanup after work and miscommunication regarding project details, indicating room for improvement.
  • HS
    herald stacking
    3 days ago
    5.0
    Spray foam, Kevin Jason and Noah are freaking fantastic best in the business
  • KG
    key key g
    4 days ago
    5.0
    I’ve had nothing but great experiences with Halco. From them installing a new furnace for me under an emergency situation of being a new mom and had no heat because my old furnace stopped working. They were fast and efficient, the staff is awesome and so polite. Even when it was time for maintenance it was done in a timely manner and the staff was polite and made sure to explain everything that was being done.
  • MB
    Michael Bourque
    6 days ago
    5.0
    Had insulation blown into our kitchen cathedral ceiling. Gentlemen were on time and professional. Job was completed to my satisfaction. Very pleased.
  • WS
    william stobie
    Dec 20, 2025
    5.0
    Outstanding service! Very professional, quick and efficient! I can’t say enough praise about the workers or company. Thank you for a warm Christmas!
  • ST
    Shameka Tram
    Dec 2, 2025
    4.0
    typically prefer not to leave ratings, but I did want to share my experience. The most positive part of the process was receiving my new crawl space door. The installation overall wasn’t quite what I expected; however, I knew it was necessary, so I moved forward with it. There were a few additional items I had previously discussed with Jason W., and I was surprised to see they were not included on the final list of work. However, Jason reached out to me, and we discussed the matter further. He promptly scheduled an appointment, inspected the areas in question, and completed the remaining work within two days. Although I was initially confused—since we had gone over these details thoroughly—he explained that he had simply forgotten. We are all human, so I understood. He walked me through everything, provided clear explanations, and assured me that I could contact him if anything else was needed. Thank you, Jason W., for listening and understanding my point of view. I can also confirm that if you choose to have blown-in insulation installed as I did, you should plan to be out of the house during the process. It’s also best to schedule this work in the summer rather than the winter so the home can ventilate properly afterward. Lastly, I did have to perform additional cleanup after the team left, which I hadn’t anticipated. I expected the crew to leave the area in the same condition in which they found it, especially since I have asthma and the dust in the basement was not ideal for my health. Given that this is a professional company, I expected a higher standard—particularly regarding the paint job completed by Kevin. This is ultimately why my overall rating is a four.

Frequently Asked Questions About Halco of Rochester

What services does Halco of Rochester offer?

Halco provides high-efficiency heating and cooling systems, plumbing and electrical solutions, home energy assessments, gutter installation, insulation and air-sealing, clean renewable energy systems, and more.

Since when has Halco of Rochester been serving customers?

Halco has been serving Central and Upstate NY since 1984.