Very knowledgeable, not pushy. Great service from picking out a fireplace to install. Responsive to any issues. Competitive prices. Would definitely recommend.
KF
Karen Fox
Jan 22, 2018
5.0
Here is my TEN STAR review.......we have been living in our Atlantic Beach home from new construction 1988.
We determined the original fireplace in our den was inefficient in every way. Our general contractor told us the go to the one and only Taylor in Franklin Square.
We made an appt, although not needed and spoke with 2 very nice salespersons that spend more then expected time with us. There was ZERO sales pressure and in fact they said think it over and come back for a 2nd discussion.
We were interested in The Mendota radiant heat unit.
We were fairly quoted to buy, install, and remove old unit and left a deposit.
The installation was scheduled earlier then expected and ever since then we are questioning why we did not do this year’s ago. We use far less heat in our home as a direct result of this Mendota fireplace with a great remote that even can be set as a thermostat to turn on and off at a specific temperature you can select. Great feature because honestly it can get very warm.
The unit has functioned perfectly for 2 years and just yesterday it would not turn on.
I called first thing in the morning today and after a few phone instructions were attempted, a technician came at 3pm.
Eddie was his name. Super polite, efficient and fixed and serviced my Mendota unit and when I asked how much? The answer NO CHARGE. He explained over time the sensor contacts for the pilot got dusty and clogged and he simply used a metal brush to clear up. He also cleaned the inside of the glass as that is usually sealed.
My family actually felt a loss without the fireplace working last night and our relaxation was not the same.
Go the Taylor Hearth & Leisure showroom in Franklin Square to see the amazing options. Learn about the many options and features and get a new fireplace. It adds enormous comfort, beauty and relaxation to your home. This company exceeded our expectations.
HIGHLY RECOMMENDED FOR EVERY HOUSE THAT WANTS TO BE WARM AND PRETTY.
We do not work for this business and have absolutely nothing to do with them other getting out amazing radiant heat fireplace.
We
Frequently Asked Questions About Taylor's Hearth & Leisure
1. What’s the difference between a gas fireplace and an electric fireplace?
Gas fireplaces use natural gas or propane to create real flames and heat, while electric fireplaces use LED lights and heating elements to simulate fire. Electric options are vent-free and easy to install, making them popular for Long Island homes and condos.
2. Which type of fireplace is better for my home?
It depends on your goals. Gas fireplaces offer real flame realism and higher heat output, while electric fireplaces provide easy installation, low maintenance, and year-round ambiance.
3. Do gas or electric fireplaces need a chimney?
Gas fireplaces may require venting depending on the model, but electric fireplaces are 100% vent-free — perfect for homes without chimneys or for remodeling projects across New York.
4. Can I install a fireplace in any room?
Electric fireplaces can go virtually anywhere with an outlet — living rooms, bedrooms, even basements. Gas fireplaces can be installed in most rooms too, as long as there’s access to a gas line and proper venting.
5. Are fireplaces safe for children and pets?
Yes. Modern gas fireplaces come with safety screens and sensors, while electric units stay cool to the touch. Always follow manufacturer safety guidelines.
6. Do gas fireplaces provide real heat?
Yes — gas fireplaces generate real heat using natural gas or propane and can efficiently warm large spaces, making them ideal for Long Island winters.
7. How efficient are gas fireplaces compared to wood-burning ones?
Gas fireplaces convert up to 70–90% of their fuel into usable heat, while wood fireplaces average only 10–20%. They also burn cleaner with fewer emissions.
8. Can I control the flame or heat on a gas fireplace?
Yes. Many models include remotes or smart controls so you can adjust flame height, temperature, and even LED accent lighting.
9. Do I need professional installation for a gas fireplace?
Absolutely. Gas lines and venting should always be installed by licensed professionals to meet New York safety codes.
10. How often should I service a gas fireplace?
Once per year is recommended. Annual inspections keep your unit safe, efficient, and ready for the colder months.
What types of fireplaces does Taylor's Hearth & Leisure offer?
They provide a range of fireplaces including direct vent fireplaces, gas inserts, log sets, wood fireplaces, electric fireplaces, wood stoves, gas stoves, pellet stoves, glass fireplace doors, and fireplace mantles and accessories.
What are the business hours of Taylor's Hearth & Leisure?
They are open Monday through Friday from 9:00 AM to 5:00 PM, Saturday from 10:00 AM to 5:00 PM, and closed on Sundays.
Does Taylor's Hearth & Leisure offer fireplace installation services?
Yes, they provide fireplace installation services.
What payment options does Taylor's Hearth & Leisure accept?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Where is Taylor's Hearth & Leisure located?
They are located at 726 Hempstead Tpke, Franklin Square, NY 11010, USA.
How can I contact Taylor's Hearth & Leisure?
You can call them at +1 516-274-8688 or email info@taylorsfireplaces.com.
Can you tell me about the safety of fireplaces for children and pets?
Modern gas fireplaces come with safety screens and sensors, while electric units stay cool to the touch. Always follow manufacturer safety guidelines.
Are there any gas stations near Taylor's Hearth & Leisure for convenient refueling?
Yes, nearby gas stations include Star Gasoline and bp, which are convenient if you are refueling your vehicle before or after visiting the showroom.
What nearby dining options are available around Taylor's Hearth & Leisure?
Nearby dining options include Primo's Italian Street Food, A Slice Of NY Squared LI (pizza restaurant), and Sabor a Colombia, great for grabbing a meal before or after your visit.
Are there any nearby car dealerships and automotive services close to Taylor's Hearth & Leisure?
Yes, United Motorcars, Signature Auto Sales, and Franklin Square Auto Group are nearby car dealerships, and Racing Results offers automotive repair services, which can be convenient for customers.