HomeServe of Long Island

4.6
1129 reviews

About

HVAC ContractorAir Conditioning ContractorHeating ContractorWater Heater Service
HomeServe of Long Island are the local experts for quality HVAC services. We provide expert solutions for repair, maintenance, and installation of all major systems. Trust HomeServe of Long Island for all your furnace, boiler, air conditioning, and water heater needs.

Details

  • Onsite servicesAvailable

Location

HomeServe of Long Island
500 Bi-County Blvd, Farmingdale, NY
11735, United States

Hours

Reviews

4.6
1,129 reviews
5 stars
970
4 stars
45
3 stars
12
2 stars
12
1 star
90

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers consistently praised the professionalism, knowledge, and efficiency of the technicians.

Response Time

Many reviews highlighted the prompt response and quick service provided by HomeServe.

Customer Satisfaction

Overall, customers expressed high levels of satisfaction with the service, recommending HomeServe to others.

Communication

Several customers noted effective communication from the technicians regarding the issues and solutions.

Issues with Coverage

Some customers reported dissatisfaction with the coverage details and additional charges not clearly communicated.
  • AQ
    Atif Qadeer
    Feb 2, 2024
    5.0
    5 star service and a friendly technician who went above and beyond to get the job done!
  • SB
    Steve Bloch
    Jun 30, 2022
    1.0
    I have a service contract with HomeServe for many years for my heating and cooling. On the annual spring inspection of my central Air conditioning system. It was recommended that I replace my units. I made an appointment with HomeServe for a quote to replace my units. In early June a representative came to my house to review my units and to provide me with a quote. I was told that I would receive the quote on email that evening or he latest the next morning. I have not the received the quote and called several times requesting it. Totally non responsive!!!! Business must be extremely good or re they waiting for my system to de so they can take full advantage????
  • BA
    Brian Alexander
    Nov 1, 2020
    1.0
    Its hard to explain how horrible Homeserve is as a company. If i could give less then 0 stars i would because it is what they deserve. We signed up for a contract with them to cover our heating and cooling system. “Great! Now whenever we have a problem, we have a reliable company to count on! Especially if its an emergency!”....or so we thought!!! Dead wrong!!!!!!! My wife is 7 months pregnant and we have been without heat for over a week. We contacted them on the first day without heat. They sent a tech who told us it was one thing and needed to order a part bc they apparently come to your house UNPREPARED to fix your problem. The part came in two days later and they sent a second tech to install it. Surely this would work! NO! It didnt! He left giving us the excuse that it was a bad part and this never happens! Fast forward to the following day and third tech to come to our home....he says the part is working fine and its a different problem all together. But wait! He needs to order this new part bc again, they send techs who are UNPREPARED to fix your problem. We are still waiting for this part to come in, with an issue that should have been solved immediately because they claim “its an emergency” and the prioritize emergency calls. Do not fall for Homeserve’s scam. You will regret it like us and be without heat for weeks.

Frequently Asked Questions About HomeServe of Long Island

What types of HVAC services does HomeServe of Long Island provide?

HomeServe of Long Island offers repair, maintenance, and installation services for furnaces, boilers, air conditioning systems, and water heaters.

Which brands does HomeServe of Long Island work with?

They work with brands including American Standard, Aprilaire, Bradford White, Burnham, Daikin, Fujitsu, Honeywell, Mitsubishi, New Yorker, Trane, and Weil McLain.