Technicians are consistently described as professional, knowledgeable, and courteous.
Timeliness
Customers appreciate the quick response times and punctuality of the service appointments.
Customer Satisfaction
Many reviews highlight high levels of satisfaction with the service provided, often recommending the company to others.
Communication
Technicians effectively communicate the details of their work and address customer questions thoroughly.
Mixed Experiences
While most feedback is positive, there are some negative experiences related to installation issues and customer service follow-up.
JV
Jody Velletta
2 days ago
4.0
Luke was great, knowledgeable and able to adapt to a tricky situation that the last person couldn't handle. Neat work environment, very polite.
TN
Toran Nigrelli
Nov 15, 2025
5.0
Capital Heat has has replaced my boiler and put in a few mini splits this year. They were fantastic to work with and the time from the initial estimate to the completed work date was a very quick turnaround. Very fair pricing as well. I highly recommend for them for all of your heating and cooling needs.
BG
Brien Grabowski
Nov 13, 2025
5.0
Sam was very polite, on time for the appointment and was very thorough in his assessment of the problem. He explained everything very accurately. Thanks for a great experience.
JF
juan figueroa
Nov 5, 2025
5.0
Had the pleasure of meeting Philip today. Was on time and very informative. Gave me a great quote. Working on getting this finalized next. His father was the first person to install my furnance in my new home 20 years ago. Now his son is about to install my second furnace and hopefully my last one.
DC
Dominic Cedro
Nov 3, 2025
5.0
Luke did a great job in walking me through the Waterfurnace mechanical equipment and helping me setup the controls communication system. He also briefed me on what periodic maintenance is required, along with the “how-to-do”.
As a new customer, I was not charged for this service call. Thank You!
Frequently Asked Questions About Capital Heating, Cooling, Plumbing, & Electric
What services does Capital Heating, Cooling, Plumbing, & Electric provide?
Capital Heating, Cooling, Plumbing, & Electric offers residential and light commercial heating, cooling, plumbing, and electrical contracting services.
Where is Capital Heating, Cooling, Plumbing, & Electric located?
It is located at 2975 Walden Avenue, Depew, NY 14043, USA.
What are the business hours of Capital Heating, Cooling, Plumbing, & Electric?
The company operates 24 hours a day, 7 days a week, including weekends.
How can I contact Capital Heating, Cooling, Plumbing, & Electric?
You can reach them by phone at +1 716-683-7336 or via email at info@capitalheat.com.
Does Capital Heating, Cooling, Plumbing, & Electric require appointments?
Yes, appointments are required for their services.
What payment options are accepted at Capital Heating, Cooling, Plumbing, & Electric?
They accept payment by cash, check, Discover, financing options, Mastercard, and Visa.
Does Capital Heating, Cooling, Plumbing, & Electric offer online estimates?
Yes, they offer online estimates for their services.
What nearby places can I visit around Capital Heating, Cooling, Plumbing, & Electric?
Nearby you can find Capital Heat Inc., Campfire Grill restaurant for dining, and Superclean Carpet & Flood Restoration for cleaning services.
Are there transportation options near Capital Heating, Cooling, Plumbing, & Electric?
Yes, Amtrak Buffalo-Depew Station and Buffalo Depew Station train stations are nearby, providing convenient travel access.
Where can I store my belongings near Capital Heating, Cooling, Plumbing, & Electric?
Advantage Self Storage, a nearby storage facility, offers self-storage options close to the business location.