5 stars isn’t enough for Dominic and the Caprioni team! These guys took the time to actually diagnose and correct my issue when another company wanted to replace my whole system. Besides saving me thousands, they saved my yard from extreme excavation and they got my 1972 septic system back up and running like the day it was installed. All at a very reasonable price! These guys are the real deal — true professionals with years of experience that will get the job done the right way.
JL
Jeana Lascala
Jul 3, 2024
5.0
If I could give them 10 stars I would!! The tech came out was honest! And we realized just how much the other company was robbing us. He spoke to his boss who said we don’t need the amount of services that we were getting and our tanks aren’t near as big as the other company said they were pumping ! Honest and reliable highly recommend
RC
Richard Cote
Jun 24, 2024
1.0
No toilet paper
MF
Melodee F
Jun 7, 2017
1.0
Just had the most belittling experience of my life by the 'customer service agent' at Caprioni. Last week I was scheduled for service, I was not home when they arrived and they called my landlord as opposed to me. I apologized for missing them and was told they were very busy and had to leave, I understood my fault and apologized for my mistake. I rescheduled for the following week, the agent told me they could come Tuesday 6-6. I said I work Mon and Tues but will be home Wed-Fri. She said Ok how about Wed 6-7 between 8-12. I said ok sorry about missing you guys earlier. So imagine my surprise when I receive a call yesterday (6-6) at my very busy job saying they are there now. I said you are scheduled for tomorrow Wed 6-7 between 8-12. The girl was very rude and said do you want us to leave? Well as I am incredibly busy at work yes, I would like you to come at our scheduled time 6-7. Today I have been waiting all morning for them, when I called the lady said ' We were there yesterday and aren't coming back.' I asked to speak to her supervisor and was told the supervisor was right beside her. She proceeded to yell 'Melodee don't call here anymore!' 3 times!!! I apologize for the length of this review but if I cant speak to a supervisor I am left with little recourse.