Customers consistently praised the professionalism, knowledge, and responsiveness of Joe and his team throughout the waterproofing process.
Quality of Work
Many reviews highlighted the high quality of workmanship, with customers reporting effective solutions that kept their basements dry even during heavy rains.
Customer Service
The company received positive feedback for their excellent customer service, including clear communication, thorough explanations, and a willingness to address concerns promptly.
Affordability
Several customers noted that Pro Dry offered competitive pricing compared to other companies, often providing fair and reasonable quotes without unnecessary upselling.
Cleanliness
Customers appreciated the clean work environment left by the team, with many noting that the job sites were left spotless after completion.
LD
Linda DiLorenzo
4 days ago
5.0
If you want to hire an experienced honest hardworking professional Joe from Pro Dry Waterproofing is the man you want! I am a Section Board member residing in Eagle Ridge in West Orange and we had 2 units with water intrusion in their crawl spaces. We received numerous quotes, and Joe’s was the most competitive and included everything necessary to perform the job. He explained why he felt work proposed by competitors wasn’t necessary. One of the residents insisted on replacing a lining that Joe advised was not necessary to replace because the existing lining had no evidence of issues. The resident paid for a new lining insisting the existing one had mold on the interior and when Joe removed the original lining, there was absolutely no evidence of mold making the replacement a waste of money. How many vendors would willing try to save a consumer money? Joe is honest, caring; he does excellent work, including Clean up and follow up.
After the first hard rain following his repair of the water intrusion, he called to make sure there were no issues. He is a pleasure to work with and I would use him again if the need arises.
MS
Mike Sental
Nov 4, 2025
1.0
Took the money and ran.
Used these guys last year to address a moisture issue. The guy that came said he knew exactly what the cause was and would even guarantee the work so if it didn't solve the issue they would come back until it was mitigated.
I hired them on the spot.
Here we are a little over a year later and not only is my issue still present(there was no change after the work was done), but I've basically been ghosted.
I emplore anyone considering this company to stay away.
A complete waste of money and time.
RM
Ryan McKeever
Oct 23, 2025
5.0
Pro Dry Waterproofing delivered outstanding results! From start to finish, their team was incredibly professional, knowledgeable, and detail-oriented. They took the time to fully assess our situation and explained every step of the waterproofing process so we felt confident in the work being done. The quality of their craftsmanship truly shows — our basement has been dry ever since! If you’re looking for a reliable waterproofing company that takes pride in doing the job right, Pro Dry Waterproofing is the one to call! Highly recommend!
VA
Veena Agarwal
Oct 20, 2025
5.0
Joe is a gentleman, professional and responsive. He gave me a very fair and competitive quote (compared to other companies in the area). Best of all, when I called to tell him that I decided to not proceed with the work, he spent time on the phone to give me thoughtful tips about my situation. I would highly recommend him based on that experience!
EO
Ed Opiela
Sep 27, 2025
5.0
I had water in basement. Other companies wanted to tear up out side & install a French drain, which would be rxpensive. Pro-addy worked from inside & solved my issue with a unique solution by building up from inside. Cost much less than a French drain route.
Frequently Asked Questions About Pro Dry Waterproofing LLC
What are Pro Dry Waterproofing LLC's Covid-19 policies?
Pro Dry Waterproofing LLC adheres to all CDC guidelines regarding Covid-19. For specific inquiries about our policies, please contact our waterproofing specialists.
What sets Pro Dry Waterproofing LLC apart from the competition?
Our waterproofing specialists deliver exceptional service quality, which distinguishes Pro Dry Waterproofing LLC from other companies in the industry.
What services does Pro Dry Waterproofing LLC offer?
Pro Dry Waterproofing LLC provides a range of services including interior and exterior waterproofing and drainage, basement drainage repairs, ventilation systems, and installation of egress and casement windows. For more information about our services, please contact our waterproofing experts.
Do you offer any warranties for your work?
Yes, Pro Dry Waterproofing LLC provides a two-title warranty for our work. For more details about our warranty coverage, please reach out to our waterproofing professionals.
What should I do to prepare for my appointment?
To prepare for your appointment, please ensure that our waterproofing team has clear access to the area where work will be performed.
Do you offer financing?
Yes, Pro Dry Waterproofing LLC offers interest-free financing options. For more information about our financing plans, please contact our waterproofing specialists.
How do I fix the water that comes into my basement?
Addressing water issues in basements can be done through various methods. While an interior French drain is often the solution, other options may be suitable. Our waterproofing experts will conduct a thorough foundation assessment to recommend the most appropriate solution for your specific situation.
What if I lose power?
Pro Dry Waterproofing LLC has backup solutions available in case of power loss. Our waterproofing team is prepared to handle such situations.
How many days does the work typically take to mitigate my basement?
Typically, our basement mitigation solutions are completed within three days or less. For more precise information about project timeframes, please consult with our waterproofing specialists.
What Covid-19 policies does Pro Dry Waterproofing LLC follow?
Pro Dry Waterproofing LLC adheres to all CDC guidelines regarding Covid-19. For specific inquiries about our policies, please contact our waterproofing specialists.
What distinguishes Pro Dry Waterproofing LLC from competitors?
Our waterproofing specialists deliver exceptional service quality, which distinguishes Pro Dry Waterproofing LLC from other companies in the industry.
What services are offered by Pro Dry Waterproofing LLC?
We provide interior and exterior waterproofing and drainage, basement drainage repairs, ventilation systems, and installation of egress and casement windows. Contact our experts for more details.
Does Pro Dry Waterproofing LLC offer warranties on their work?
Yes, we provide a two-title warranty for our work. Please reach out to our waterproofing professionals for detailed warranty information.
How should I prepare for my appointment with Pro Dry Waterproofing LLC?
Ensure our waterproofing team has clear access to the area where work will be performed to facilitate a smooth process.
Are financing options available at Pro Dry Waterproofing LLC?
Yes, we offer interest-free financing options. For more information about our financing plans, please contact our specialists.
How does Pro Dry Waterproofing LLC address water intrusion in basements?
Solutions vary, but often an interior French drain is effective. Our experts will perform a foundation assessment to recommend the best option for your situation.
What backup solutions are in place in case of power loss during work?
We have backup solutions available to handle power loss scenarios, ensuring uninterrupted service during your project.
How long does basement mitigation typically take?
Most basement mitigation projects are completed within three days or less. Contact our specialists for more precise timelines.
How can nearby places like Model Makers and Flavors Jyoti Soni assist customers visiting Pro Dry Waterproofing LLC?
Customers can visit nearby businesses such as Model Makers for plastic fabrication needs or Flavors Jyoti Soni for catering and event planning while coordinating with our waterproofing services.
What are some recreational or health-related venues near Pro Dry Waterproofing LLC?
Great Kids Place offers occupational therapy and gym facilities, which clients can utilize before or after visiting our waterproofing services.
Are there local suppliers or restoration services nearby to support Pro Dry Waterproofing LLC customers?
Yes, nearby places like SERVPRO of North Morris County offer fire and water damage restoration, and Wholesale Vending Products provide industrial equipment, supporting related customer needs.