Portable Toilet SupplierFence SupplierHauling ServiceSeptic System Service
For more than 20 years, United Site Services has provided portable restrooms and restroom trailers, portable sinks and hand sanitizing stations, temporary fence and roll off dumpsters in Keasbey,NJ. When you need safe and clean restrooms in a temporary environment, you need United Site Services. Our industry-leading standard of cleaning and disinfecting the restrooms on your site multiple times a week creates an experience rivaling permanent facilities. Porta potties can be clean, just call United Site Services.
1 of these stars are for the former employees of Mr. John. Since becoming United Site Services the service has gone completely downhill. They charge $$ for servicing the units, but they will only take photos of the logs and not actually service. Getting through to someone outside of the call center is a PITA. There are MUCH better companies out there... I would advise to not use them for services.
SE
Stephany Priscilla Eidel
Jun 16, 2023
1.0
I am writing this review to express my extreme dissatisfaction with the service provided by United Site services. I had high hopes when I reached out to them on Monday to request a service for Friday. However, the level of unprofessionalism and disregard for customer satisfaction that I experienced throughout this process has left me deeply disappointed.
When I initially contacted United Site services, I was informed that they would return my call to confirm the service. Unfortunately, they failed to uphold their end of the agreement and never bothered to reach out. Concerned about the lack of communication, I took it upon myself to call their customer service on Wednesday and Thursday, seeking an update on my service request.
To my dismay, each time I contacted the call center, I was met with a dismissive response. The representative I spoke to seemed disinterested and simply stated, "We take messages, and our operations team will call you back within 1 to 3 business days." This response was not only unhelpful but also indicative of a lack of professionalism and commitment to customer service.
As today is Friday, the day for which I requested the service, I am appalled to say that nobody from United Site services has bothered to call me back. Not only did they fail to schedule my service, but they also failed to honor the basic courtesy of returning a customer's call within a reasonable timeframe.
This kind of service is completely unacceptable, and it reflects poorly on the company's reputation. As a customer, I expect to be treated with respect and have my needs addressed in a timely manner. Unfortunately, United Site services failed to deliver on these basic expectations.
I strongly advise against using United Site services for any services. Their lack of communication, unprofessionalism, and inability to fulfill basic commitments have left me deeply dissatisfied. I will be taking my business elsewhere and will make sure to share my negative experience with others, in the hope that they can avoid the disappointment I have endured.
AH
Amy Hunter
Apr 14, 2021
2.0
Used Russell Reid for septic service. Service was promt. Truck came the next day and I didn't need emergency service. However, watch your invoices! The invoice I received from the driver indicated a certain price but, the invoice I received with my credit card the next day was charged a different price. It was higher by 225 dollars. I inquired about it twice and was told that the driver wasn't supposed to put the price per gallon on the invoice that was given to me. This is my fault because? 225 dollars is groceries for my family. I won't be doing business with them again. Update: After many phone calls,emails, and four weeks later a refund was FINALLY issued. My rating stands because this shouldn't have happened in the first place and, I was forced to become a hassle to them by calling nearly daily.
Frequently Asked Questions About United Site Services
What are the guidelines for A.D.A. restrooms?
United Site Services offers portable wheelchair accessible restrooms that are A.D.A. compliant for use on a construction site, commercial area, or special event in some areas. Where available, our A.D.A. units are large enough and contain the proper elements to meet the standards that have been outlined by the 'Americans with Disabilities Act'.
Specifically, the statute states that for single user portable toilets clustered at a single location, at least 5% but no less than one toilet unit shall be installed at each cluster whenever typical inaccessible units are provided. Accessible units shall also be identified by the International Symbol of Accessibility. The exception is that if portable toilet units are used exclusively by construction personnel who do not require the use of an A.D.A. unit, you are not required to comply with this statute. (Federal Register/Vol. 56, No. 144/July 26, 1991/Rules and Regulations/4.1.2 Accessible Site and Exterior Facilities: New Construction). For the complete set of A.D.A. guidelines relating to portable restrooms, please contact our office or view our Regulations page.
How much does it cost to rent a Porta Potty?
There are a few factors to consider that can affect the total Porta Potty rental price. What is the length of my event, hours, days, weeks, months? The length of time the unit will actually be in use directly affects how many toilets you might need to order. Weekend event portable toilets and sinks are typically delivered on a weekday leading up to the event and picked up on a weekday following the event. Weekend delivery, service or pickup is available at an additional charge. Upgrades, like flushing toilet restrooms or restrooms with hand wash sinks will be at a higher rental rate than basic Porta Potty rentals. A.D.A. accessible restrooms might be required for your public event, large or small. The standards that have been outlined by the Americans with Disabilities Act state that for single user portable toilets clustered at a single location, at least 5% but no less than one A.D.A. accessible portable toilet shall be provided at each cluster. If you are on a construction job site, you will need to follow A.N.S.I. restroom requirements for the number of toilets needed on site.
How far in advance should I reserve a portable toilet?
Although we advise that you reserve your portable toilet rental as far in advance as you are comfortable, general rule of thumb would be to book your Porta Potty rental at least one week in advance. During peak times of the year, particularly in warmer months, inventory of portable restrooms, restroom trailers or temporary fencing may be limited. The larger the project or event, the more lead time is advised to ensure we have the chance to properly evaluate your needs, assign rental assets and deploy the resources to your site in a timely fashion. Get started today.
Can I rent a portable restroom for just one day?
Yes. Our deluxe portable toilets are the most popular rental for weekend or one day parties. There are many other options to choose from, with the ability to rent for just one day as well. It is always best to call at least one week prior to your event to ensure that you secure your desired portable restroom and to coordinate proper delivery times.
What types of portable restrooms does United Site Services offer that comply with A.D.A. guidelines?
United Site Services offers portable wheelchair accessible restrooms that are A.D.A. compliant, designed to meet the standards outlined by the Americans with Disabilities Act, suitable for construction sites, commercial areas, or special events where available.
How much does it typically cost to rent a Porta Potty from United Site Services?
The rental cost depends on the length of usage, type of unit (basic or upgraded models like flushing toilets or sinks), and whether A.D.A. accessible restrooms are needed. Weekend service or delivery may incur additional charges.
How far in advance should I reserve a portable toilet rental?
It is recommended to book your Porta Potty rental at least one week in advance, especially during warmer months or for larger projects, to ensure availability and timely deployment.
Can I rent a portable restroom for just one day or a weekend event?
Yes, United Site Services offers deluxe portable toilets for short-term rentals such as one-day or weekend events. Booking at least one week prior is advised to secure the desired unit and coordinate delivery.
What services does United Site Services provide besides portable restrooms?
Services include handwashing stations, language assistance, online account management, OSHA compliance, and background-checked employees, facilitating safe and clean temporary site environments.
What are the business hours of United Site Services in Keasbey, NJ?
They operate Monday through Friday from 7:00 AM to 8:00 PM, and Saturday from 8:00 AM to 4:00 PM. They are closed on Sundays.
What payment options does United Site Services accept?
They accept American Express, Visa, MasterCard, Discover, cash, check, and invoice payments.
How can nearby landmarks assist customers visiting United Site Services?
Customers can use nearby landmarks such as the Driscoll Bridge, Edison Bridge, or the Keasbey Fire Department as reference points when navigating to United Site Services, aiding in easier location of the site at 200 Smith St, Keasbey, NJ.
Are there any public services near United Site Services in Keasbey?
Yes, nearby public services include the Woodbridge Township Public Works, Woodbridge Public Works Department, United States Postal Service, and Woodbridge Transportation Depot, which may be helpful for community-related needs or directions.
What local amenities can customers enjoy near United Site Services?
Customers can visit nearby parks such as Keasbey Park and Garden State Parkway South Skate Park for recreation before or after visiting United Site Services.