Business Details
About
HVAC ContractorEnergy Conservation ConsultantWater Softening Equipment SupplierWater Purification EquipmentFire Protection ServiceFire Protection System SupplierFire SprinklersCommercial Building ContractorAccess Control SystemFire Protection Equipment Supplier
Location
Hours
Reviews
3.7
3 reviews
5 stars
2
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1 star
1
- AFAshley ForceOct 10, 20181.0One bad experience after another. Nearly every time that Tustin visits our commercial building, we then need to call our roofing company to have multiple punctures repaired. This most recent visit resulted in 9 punctures to the roof. Other short falls that we have experienced. Most recently we got a PM service on two rooftop HVAC units. Within days, BOTH units were in need of major repairs as they completely stopped working. I suspected they were left in "service" mode somehow when they stopped providing cold air, but sadly I was told they needed major repairs and replacement - of both units! I asked for quotes to replace both units to the tune of $30k. I was told it would take 6 weeks to get these replacements. When I got several quotes from other providers in the area, they were more than 18% lower in cost, and were able to get units to me within 10 days. Tustin would not budge on the price, could not give me a break for replacing two units at the same time, and would not provide me quotes or information for high efficiency units which were interested in. They provided me one option with a very basic quote that did not even include warranty information. I needed to pull teeth in order to find out more, and alternative brands or high efficiency quotes could not be provided.
Frequently Asked Questions About The Tustin Group
What are the operating hours of The Tustin Group?
The Tustin Group is open 24 hours a day, 7 days a week.
Where is The Tustin Group located?
The Tustin Group is located at 15A Melanie Lane, East Hanover, NJ 07936, USA.
What services does The Tustin Group provide?
The Tustin Group offers services including HVAC contracting, energy conservation consulting, water softening and purification equipment, fire protection services and systems, commercial building contracting, and access control systems.
How can I contact The Tustin Group?
You can contact The Tustin Group by phone at +1 800-437-0655 or email at njoinfor@thetustingroup.com.
Does The Tustin Group have an online presence?
Yes, The Tustin Group has a website at http://www.thetustingroup.com and a Facebook page at https://www.facebook.com/thetustingroup.
In which counties does The Tustin Group offer services?
The Tustin Group serves Essex County, Morris County, and Union County in New Jersey, USA.
Is The Tustin Group open on weekends?
Yes, The Tustin Group operates 24/7 including Saturdays and Sundays.
What nearby places can I visit when I come to The Tustin Group in East Hanover?
Nearby you can visit the Northeast Dance Project for dance and art classes, Dynamic Training gym for fitness, and Teresa's Italian Kitchen for dining.
Are there convenient services near The Tustin Group for shipping and deliveries?
Yes, nearby FedEx Ship Center and Fedex Staffed locations provide courier, delivery, and shipping services accessible to customers visiting The Tustin Group.
Are there any local repair or automotive services close to The Tustin Group?
Yes, Walter Mueller Auto Repair and Morris County Transmissions are nearby for automotive repair and parts needs.