Business Details
About
Carpet InstallerCarpet StoreFlooring ContractorWood Floor Installation ServiceRug StoreBlinds ShopTile Contractor
Avalon Flooring in Deptford offers a comprehensive selection of home design products, including hardwood, laminate, & vinyl flooring, tile, natural stone, carpet, custom area rugs & runners, bathroom furniture, and window treatments. Enjoy professional, warranty-backed installation, free measuring services, and team members dedicated to every step of your project.
Details
- DeliveryAvailable
- Curbside pickupAvailable
- Wheelchair accessible entranceAvailable
- Wheelchair accessible restroomAvailable
Location
Avalon Flooring - Deptford, NJ
1420 Almonesson Road, Deptford, NJ
08096, United States
Hours
Reviews
4.6
201 reviews
5 stars
168
4 stars
10
3 stars
6
2 stars
5
1 star
12
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the knowledgeable and helpful staff, particularly mentioning individuals like Kevin, Audrey, and Rich for their exceptional service.
Product Selection
Avalon Flooring offers a wide variety of flooring and tile options, which customers found appealing for their remodeling projects.
Installation Issues
Some customers reported significant problems with installation and delivery, leading to frustration and dissatisfaction with the service.
Professionalism
Several reviews highlighted the professionalism and patience of the staff, making the shopping experience enjoyable and stress-free.
Repeat Business
Many customers expressed their intention to return for future projects, indicating a strong level of satisfaction with their overall experience.
- KSKyle SmithNov 3, 20255.0For all your flooring needs.!
- JDJohn DiCarloSep 18, 20255.0Great experience dealing with Avalon as always. Alli is super knowledgeable and a consummate professional. Makes doing business very enjoyable!
- IRIdeal RemodelingJun 6, 20255.0We have been working with Kevin Schiffer and the Avalon Team in Deptford for a decade now and couldn't be happier with their service and expert advice. I am completely confident sending my clients to Avalon knowing that they are in good hands. Kevin is one of the most responsive and on point sales reps I have dealt with in any building supply house! He always goes above and beyond to make sure the clients experience is over the top and keeping us in the loop, all while keeping the project's budget in mind. Thanks for all the amazing projects and looking forward to the next decade working with Avalon in Deptford!
- KHKelly HurshMay 15, 20235.0Joseph Stone at Avalon Flooring took all my stress away and made the process sooooo easy and enjoyable somehow! Highly recommend his guidance for a beginner or pro 10/10
- MPMarc PintoSep 17, 20195.0I have been working out of the Deptford store for 5-6 years now. I am a contractor, remodeler, and home investor. Avalon flooring has always given me quality products at a great price. The knowledge that the contractor sales rep, Kevin Schiffer, has is worth my business for life! Kevin is extremely responsive, communicates well, updates me on new products, and always gives me the price I need!
Frequently Asked Questions About Avalon Flooring - Deptford, NJ
Do you do installations?
Yes, we can install new products from our showrooms with our certified installers. Avalon Flooring installations are always completed by insured subcontractors who understand the latest installation methods for all of our products for smooth installation in your home.
Do you offer free measuring services?
Yes, we offer free measuring services for our customers. Once a customer visits a showroom or completes a virtual consultation and makes selections, one of our professional estimators will visit the home to properly measure the space for the selected materials.
Do you charge for installation?
A: Yes, there is an additional charge for installation of any of our products. One of our store associates can help you understand the fee involved for your specific installation.
Can I send someone to shop “in-store” for my customer?
We welcome customers for in-store and virtual consultations for all flooring projects. Our store associates are happy to help you make your selection and to answer any questions you may have about your flooring project.
Do you carry felt under-padding for area rugs?
Yes, we carry synthetic felt under-padding for your area rug. Visit one of our showrooms for our full selection of area rug under-padding.
Are rug remnants for sale? Do you have a good supply of remnants and bound area rugs?
We carry remnants in our Rio Grande, NJ and Toms River, NJ showrooms. We also offer a full selection of ready-made rugs as well as an opportunity for custom rugs from a wide variety of vendors and brands.
Do you carry Tec grout?
Yes we do! Please visit your local showroom to view our selection of Tec grout.
Do you carry grout and mortar?
Yes, we carry a wide range of installation materials, including grout and mortar. We are a full stocking dealer of your most common grout and mortar brands, including TEC, Schluter, Wedi and more.
Do I need an appointment to talk to a store associate about my flooring or window project?
Appointments are not required in our showrooms and we do accept walk-ins. However, we do recommend making an appointment to speak with one of our store associates if you plan to arrive during peak visiting hours. Call your local showroom for an appointment.
Do you sell vinyl plank flooring?
Yes, we carry a variety of vinyl plank flooring options. To see our full collection, visit our website at https://www.avalonflooring.com/products/vinyl/plank or visit one of our showrooms.
Do you sell stair treads and runners?
Yes, we sell custom runners for your staircases. We also carry a selection of wood-look stair treads that coordinate well with our flooring options. We do not carry carpet stair treads at this time.
Do you carry indoor and outdoor carpeting?
We carry both indoor and outdoor carpeting. To see our selection of indoor carpeting, you can visit our website at https://www.avalonflooring.com/products/carpet. To see our selection of carpet suitable for outside use, you should visit a showroom near you.
Do you take credit cards?
Yes, each of our showrooms accepts all major credit cards as payment, including Visa, Mastercard, and American Express. Please call your local showroom if you have any questions.
Do you do floor repairs?
In the case of any error made during installation of an Avalon Flooring project, we can follow up with necessary repairs. We do not offer general floor repair services.
Do you do floor refinishing?
We do not offer floor refinishing services.
Do you do carpet stretching?
We offer stretching for carpet that was originally installed by the Avalon Flooring team. Our carpet stretching services are available for a fee. Call your store associate or local showroom for details.
What is your return policy for excess products (i.e. tile, laminate planks, etc.)?
We have specific return policies for different products. For details, please visit https://avaloncustomersupport.zendesk.com/hc/en-us/articles/360035204814-What-is-the-return-policy-
Do you provide samples to bring home for review?
Many of our products do have samples that can be brought home. Depending on the product, you may be able to take those samples home the same day, or we may have to ship them to your home. For example, for hardwood, laminate, and vinyl we offer $5 samples that can be shipped directly to your home, while carpet samples are often available in store for customers to take home.
Can I place an order online?
At this time, we do not handle online orders. We encourage you to take a first look at our website to view the products we offer, and then to visit a showroom to see the products in person and make your selection.
What types of flooring do you carry?
We carry a wide range of carpet, tile, natural stone, hardwood, laminate, and vinyl flooring. We also carry area rugs, window treatments, and bathroom vanities to complement your home. Browse our website at https://www.avalonflooring.com or visit a showroom to see available flooring options.
What brands of window treatments do you carry?
All of our window treatments are made by Hunter Douglas, a leading window treatment brand with a variety of styles. Browse our website at https://www.avalonflooring.com/products/window-treatments for our full selection.
Do you offer professional installation services for flooring products?
Yes, Avalon Flooring provides professional installation services by insured subcontractors experienced in the latest methods, ensuring smooth installation and warranty-backed work.
Is there a cost for installation services?
Yes, installation services incur an additional charge. Store associates can provide specific fee details based on your installation needs.
Do you provide free measuring services before installation?
Yes, Avalon Flooring offers free measuring services where a professional estimator visits your home after consultation to take accurate measurements for your selected materials.
Can I visit the showroom without an appointment?
Appointments are not required; walk-ins are welcome. However, scheduling an appointment is recommended during peak hours to ensure personalized attention.
Do you have samples available for customers to review at home?
Yes, many products have samples available. Some can be taken home immediately, while others, such as hardwood, laminate, and vinyl, can be shipped to your home for a $5 fee.
What types of flooring products are available at Avalon Flooring - Deptford?
Avalon Flooring offers a wide variety including carpet, hardwood, laminate, vinyl flooring, tile, natural stone, custom area rugs, and runners, along with bathroom vanities and window treatments.
What payment methods are accepted at the Deptford showroom?
The showroom accepts all major credit cards including Visa, Mastercard, American Express, as well as cash, check, financing options, and Discover.
Are there nearby stores and amenities when visiting Avalon Flooring - Deptford?
Yes, nearby places include Ocean State Job Lot (discount and home goods store), ToysRUs (toy store and restaurant), Wells Fargo Bank (bank and ATM), and Friendly's (American restaurant), enhancing your shopping experience.
How can nearby restaurants like Oriental Express and Moe's Southwest Grill enhance my visit to Avalon Flooring?
After shopping for flooring and home goods, you can enjoy dining at nearby eateries such as Oriental Express offering Asian cuisine and Moe's Southwest Grill serving Tex-Mex options, making your visit convenient and enjoyable.
What recreational and shopping options are near Avalon Flooring - Deptford?
Near the showroom, you can visit Locust Grove Shopping Center for video games and toys, Mattress Firm for furniture needs, or DICK'S Sporting Goods for sports gear, offering diverse activities alongside your flooring project.