Business Details
About
HVAC Contractor
Location
Princeton Air Conditioning
80 Industrial Rd, Berkeley Heights, NJ
07922, United States
Hours
Reviews
4.7
4,038 reviews
5 stars
3,546
4 stars
162
3 stars40
2 stars42
1 star
248
What are people saying?
AI-generated from recent customer reviews
Service Quality
Technicians are generally knowledgeable and professional, providing effective solutions and thorough explanations.
Customer Service
Mixed feedback on customer service; while some customers praised responsiveness, others reported poor communication and follow-up issues.
Pricing Concerns
Many customers felt that pricing was excessive or not transparent, leading to dissatisfaction with the perceived value of services.
Installation Experience
Installation services received positive remarks for professionalism and efficiency, although some customers experienced issues with technician availability.
- AMAlice Morandy5 days ago2.0The low rating has nothing to do with the tech (who did his job) and everything to do with the company. I called twice to confirm pricing and the agents on the phone led me to believe the flat fee included a diagnostic. It does not. It costs 150$ to just get a tech to come to the door (for a non urgent call no less) and then it’s 180$ for the tech to even look at the problem. Before getting any work done, I was already out 350$ with taxes. I thought I had done my due diligence calling around and getting estimates; I was left feeling scammed and pretty foolish.
- WPWenji Pan5 days ago5.0Cannot say enough good things about the 2 guys that came by to fix our electrical issues (Joseph and apologies for forgetting the other guy's name) right before the holidays. We had an entire wall of outlets that was not working, which they expertly diagnosed and resolved. During the investigation we also found a much more extensive issue with our circuit breaker panel, which never would've been found if it weren't for these guys. Got a quote, never rushed, and felt great about the overall experience. Will definitely be giving these folks a call back at a later date and hoping to do more business with them down the line!
- MEMark Eichenberger6 days ago1.0Have had several issues with the HVAC system they installed 3 years ago. Currenlty they are trying to charge $300 for a filter that costs $50 for a 4 pack and also tried to tell me that a broken hose in the humidifier will cost $500-700 to fix. The hose itself only costs $18. I could not get a manager on the phone and the technician was "unable to get a hold of their manager" even though the office said they should have a direct line of contact with a manager.
- RBReinier BrokerJan 5, 20261.0This is for an estimate to install an outside bathroom fan. The technician quoted several thousand dollars, and explained we also needed a roofer because he didn’t do that work. The work would involve complicated ceiling work, and cutting a hole through the roof. We decided to get a second estimate for this work. As it turned out, there was existing venting in the attic going to an existing hole in the roof. It was lying under some insulation, but the venting infrastructure was there already. All that was needed was some duct replacement!!! Paying for the estimate at Princeton HVAC seemed reasonable, but in hindsight, I payed for someone who couldn’t spot the existing venting infrastructure and gave a quote to install new venting infrastructure. This is complete incompetence. It is the first time I feel ripped off for paying for an estimate. The lowest number of starts is 1 before this review can be posted. Zero is more appropriate though.
- RTRobert TerranoDec 29, 20251.0It is 10 day since Princeton Air came in. We still do not have heat and they do not communicate the status of the part needed. I need to call every day. The latest response was the part is delayed. They also initially refused to honor my parts and labor contract. After repeated calls they determined we were covered for parts and labor and they credited the $638 they charged me to order the part. I have been with Princeton air since 1991 and never have had trouble with them. Also, PS&G has the part and will repair immediately but I don’t have a contract so the cast will be $750.
Frequently Asked Questions About Princeton Air Conditioning
What are the operating hours of Princeton Air Conditioning?
Princeton Air Conditioning is open 24 hours a day, 7 days a week.
Where is Princeton Air Conditioning located?
The business is located at 80 Industrial Rd, Berkeley Heights, NJ 07922, USA.
What services does Princeton Air Conditioning offer?
Princeton Air Conditioning offers HVAC contractor services including service and repair.
How can I contact Princeton Air Conditioning?
You can contact Princeton Air Conditioning by phone at +1-908-340-0155 or via email at info@princetonair.com.
When was Princeton Air Conditioning established?
Princeton Air Conditioning was established in 1962.
Where can I find more information about Princeton Air Conditioning online?
More information is available on their website at https://www.princetonair.com?utm_source=google&utm_medium=organic&utm_campaign=gpbprincetion.
Are there other HVAC service providers near Princeton Air Conditioning?
Yes, nearby HVAC service providers include Weltman Home Services and Weltman Home Services, Inc.
What fitness and recreation options are near Princeton Air Conditioning?
Nearby fitness and recreation venues include Gabriele Fitness and Performance, GFP Pilates, Discoride, CrossFit Fightworx, and White Tiger Dojo.
Are there any storage facilities near Princeton Air Conditioning for moving or storing belongings?
Yes, there are several storage facilities nearby including Liberty Transportation & Storage, United Van Lines, Lincoln Storage Warehouses, Main Street Movers, The Liberty Group, and Public Storage.
What other types of contractors are located near Princeton Air Conditioning?
Nearby contractors include Spring House Irrigation, Forst Contracting & Development Corporation, Peter W. Traub Roofing & Carpentry LLC, and Federal Fire Protection Inc.