Business Details
About
Air Conditioning ContractorHeating Contractor
Rich’s Heating & Air has been proudly serving Duplin County and the surrounding areas for decades. Built on a foundation of dependable service and hometown values, the company has earned a strong reputation for delivering honest, reliable, and quality HVAC solutions. Today, Rich’s Heating & Air continues to serve both residential and commercial customers throughout Eastern North Carolina with a dedicated team focused on comfort and customer satisfaction.
Details
- Requires appointmentAvailable
- On-site parkingAvailable
Location
Hours
Reviews
4.9
900 reviews
5 stars
868
4 stars
21
3 stars1
2 stars2
1 star8
What are people saying?
AI-generated from recent customer reviews
Professionalism
Technicians are consistently described as professional, knowledgeable, and courteous.
Timeliness
Customers appreciate the prompt service and technicians arriving on time.
Customer Service
The business is praised for excellent customer service, with staff being friendly and helpful.
Quality of Work
Many reviews highlight the thoroughness and effectiveness of the technicians in diagnosing and fixing issues.
- IWIvory WestDec 31, 20255.0Great customer service
- KGK GDec 30, 20255.0Jacob was friendly and knowledgeable
- HJHelen JohnsonDec 29, 20255.0Logan, the technician arrived, introduced himself and explained what he was going to do. After completion of service he told me what he did and how everything looked. Logan was friendly, respectful and knowledgeable in his job.
- IBIrene BakerDec 11, 20255.0Will is a very proficient technician. He is polite, knowledgeable, professional, and very patient. He answered every question we had, diagnosed our problem, and got our system heating once again. We appreciate his service and expertise.
- DBDebbie BowmanDec 1, 20255.0Kyle Darden was absolutely amazing! Professional, courteous and very personable. I felt very comfortable with him in my home. He was able to communicate in a clear and easily understandable manner and I really felt like he was experienced and very knowledgeable about HVAC systems. I highly recommend this company. When scheduling this service call, the gal that my husband spoke to was very nice and professional as well. I was referred to this company by a friend who highly recommended them. Great Job Kyle and Rich’s Heating and Air Staff it was a pleasure to do business with you!
Frequently Asked Questions About Rich's Heating & Air
What types of HVAC services does Rich's Heating & Air provide?
Rich's Heating & Air provides honest, reliable, and quality HVAC solutions for both residential and commercial customers in Eastern North Carolina.
Which HVAC brands does Rich's Heating & Air work with?
Rich's Heating & Air works with Mitsubishi, Sure Comfort, Tempstar, and Trane brands.
What are the operating hours of Rich's Heating & Air?
Rich's Heating & Air is open daily from 7:00 AM to 8:00 PM.
Where is Rich's Heating & Air located?
The business is located at 4426 S NC 11, Wallace, NC 28466, USA.
Does Rich's Heating & Air require appointments?
Yes, appointments are required for services at Rich's Heating & Air.
Is there onsite parking available at Rich's Heating & Air?
Yes, onsite parking is available for customers visiting Rich's Heating & Air.
What languages are spoken at Rich's Heating & Air?
Rich's Heating & Air provides services in both English and Spanish.
What are some nearby places customers can visit before or after their appointment at Rich's Heating & Air?
Nearby places include El Ranchito Pupuseria y Taqueria, a local restaurant; Rebecca Beauty Salon for beauty services; and Wallace Elementary School for educational visits.
Are there convenient financial services near Rich's Heating & Air?
Yes, the LibertyX Bitcoin ATM is nearby, providing easy access to currency exchange and ATM services.
Where can customers find automotive repair services near Rich's Heating & Air?
Jimmy's Garage & Alignment Center is close by and offers automotive repair and tire services, which could be useful during your visit.