Business Details
About
Flooring Store
ABOUT TOTAL HOUSE + FLOORING
GET TO KNOW YOUR SOUTHERN PINES, NC AREA FLOORING EXPERTS
Francy Thompson, the owner of Total House + Flooring received an education in both accounting and design and has over 25 years of experience.
In 2005, Total House + Flooring began as Total Design Solutions. Our intention has always been to fill the gap between design concept and product choice, for both homeowners and builders.
Although we started as an interior design firm, we eventually expanded to offer floor coverings, tile, kitchen and bath cabinetry, window and wall coverings, and more.
Location
Hours
Reviews
4.8
20 reviews
5 stars
19
4 stars0
3 stars0
2 stars0
1 star
1
- JKJenna KochDec 2, 20251.0We trusted THF for an almost $14k wool carpet job. We were told installation cost with them is higher because they are very careful to use the best labor. Severely disappointed as we can see all seams and this is NOT normal - it shows either measurements were not taken or received properly or install was done that poorly. We were told the seams would blend more after moving in and vacuuming. I’m posting photos after living here for 7 months- looks just as bad as when installed. They offered a $500 credit for a redo which will get us barely any space redone. This also tells me they agree it doesn’t look right but don’t want to fully make things right. Unfortunately our 2 largest surface areas (loft and master bedroom) are the most painfully obviously poorly done spaces with RAISED seams. Our closet transition also doesn’t align with the foam padding underneath. We really took our chances and trusted their (mostly outdated) 5 star reviews. This was a huge undertaking financially for us and we trusted it would be worth the long term investment. I would unfortunately not recommend working with this company.
- LSLejla StreetsAug 19, 20255.010/10 experience and selection. I visited about 5 different locations that sell tiles and found exactly what I was looking for here. Eager to get our project started 😄👍(our kiddos were also kept entertained with the legos in store while we took our time to sample tiles)
- EGErin GaudreaultAug 7, 20255.0I recently had new vinyl flooring installed that closely matched the existing hardwoods in the public space of the home. I'm very pleased with how good the product looks and Total House did a very nice job installing. They were very warm and easy to work with and I will use them again.
- RCRufus CalhounAug 30, 20195.0Great selection. Very friendly.
- FHForth HeffnerJun 30, 20165.0We've used Francy on two projects and we will for all projects going forward, including our upcoming kitchen renovation. She is the designer of choice in the Sandhills.
Frequently Asked Questions About Total House + Flooring
What products and services does Total House + Flooring offer?
Total House + Flooring offers floor coverings, tile, kitchen and bath cabinetry, window and wall coverings, and interior design services.
Where is Total House + Flooring located?
The store is located at 225 W Morganton Rd, Ste B, Southern Pines, NC 28387.
What are the business hours of Total House + Flooring?
The store is open Monday to Friday from 9:00 AM to 5:00 PM and Saturday from 11:00 AM to 4:00 PM. It is closed on Sundays.
How can I contact Total House + Flooring?
You can reach them by phone at +1 910-246-8046 or email at francy@total.house.
What payment methods are accepted at Total House + Flooring?
They accept American Express, Discover, MasterCard, and Visa credit cards.
Which areas does Total House + Flooring serve?
They serve customers in Aberdeen, Pinehurst, Sanford, Southern Pines, and Whispering Pines, North Carolina.
Are there any dining options near Total House + Flooring?
Yes, nearby dining options include Spice Cafe (a Thai and vegetarian restaurant), Habaneros Taqueria (Mexican and Tex-Mex), and Taqueria La Mexicana (Mexican cuisine and smoothie bar).
What recreational or shopping places are close to Total House + Flooring?
Nearby are GreyFox Outdoor (a playground and amusement park), Vape Air (an e-cigarette and tobacco shop), and N2Flow Skateboards and Arcade (skate shop and arcade).
Where can I find automotive services near Total House + Flooring?
Nearby automotive services include U-Haul Neighborhood Dealer for truck rentals, Tri City Automotive for repairs and tire services, and Champion Car Wash and Detail Shop.
How can visiting nearby places enhance my visit to Total House + Flooring?
You can enjoy a meal at local restaurants like Spice Cafe before shopping for flooring or visit recreational spots like GreyFox Outdoor afterward for family fun.