Business Details
About
HVAC Contractor
O'Neil's Heating & Air Conditioning LLC Provides Heating and Air Conditioning Services to the Smithfield, NC area.
Location
O'Neil's Heating & Air Conditioning LLC
72 Old English Court, Smithfield, NC
27577, United States
Hours
Reviews
4.9
214 reviews
5 stars
208
4 stars2
3 stars0
2 stars0
1 star
4
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, professional, and knowledgeable service provided by the team, particularly highlighting the responsiveness and communication.
Timeliness
Many reviews noted the prompt response times and the ability to schedule same-day service, which customers found highly satisfactory.
Professionalism
The technicians were frequently described as professional, courteous, and thorough in their work, with a strong emphasis on clear communication and customer education.
Reliability
Customers expressed high levels of trust in the company, often mentioning their honesty and reliability in providing services and recommendations.
Value for Money
The pricing was frequently described as fair and reasonable, with many customers feeling they received excellent value for the quality of service provided.
- KSKrys SNov 3, 20255.0Brandon is awesome. Great service, explained all he did and checked.
- ABAleta BallardOct 17, 20255.0Absolutely exceptional service! This AC company goes above and beyond every single time. Their team is always on time, professional, and genuinely cares about doing the job right the first time. From start to finish, the communication is clear, the work is top-notch, and the results speak for themselves. It’s rare to find a business that consistently delivers this level of professionalism and reliability. Highly recommend to anyone looking for honest, high-quality HVAC service!
- CHCindy HotchkissAug 21, 20255.0Service man was polite friendly and knowledgeable. Answered all our questions.
- CSChristopher SteinAug 13, 20255.0With my AC being out could not have asked for a better response time and knowledge. Paul was very honest and left me with all options available to me. On install day his crew headed by Brandon were prompt, professional and efficient. They answered any questions my wife and I had. Kept us up to date with the status of the unit replacement. 100% will recommend Paul to anyone who needs work and look forward to starting maintenance services in the upcoming year.
- DEDavid EakesJul 29, 20255.0The AC quit working and things were warming up. I called a couple of other company's but they couldn't schedule for a couple of days. Wanted to go local and O'Neil's HVAC was the first one listed for my area. I gave them a call and they scheduled me immediately for same day service. Their communication via text for the scheduling was awesome. Got a text and a phone call from the owner and he made the service call himself. Paul O'Neil was thorough and found the issue rather quickly. The needed part was not on his truck so he headed out to get one from the shop. Once completed, he made sure everything was working properly and I was pleased with the overall cost of the project. I liked the company so much that I am signing up for the maintenance program. Thanks again to Paul and his Team for a job well done!
Frequently Asked Questions About O'Neil's Heating & Air Conditioning LLC
What services does O'Neil's Heating & Air Conditioning LLC offer?
O'Neil's Heating & Air Conditioning LLC offers AC services, heating service, ductless mini splits, home care maintenance, air quality services, and small business care maintenance.
What are the usual business hours for O'Neil's Heating & Air Conditioning LLC?
The business is open Monday through Friday from 7:00 AM to 5:00 PM and is closed on Saturdays and Sundays except by appointment for emergency service.
How can I contact O'Neil's Heating & Air Conditioning LLC?
You can contact them by phone at +1 919-300-1612 or via email at oneilsheatingandair@icloud.com.
Does O'Neil's Heating & Air Conditioning LLC provide emergency services?
Yes, they provide 24-hour emergency service and weekend appointments by request.
Where is O'Neil's Heating & Air Conditioning LLC located?
They are located at 72 Old English Court, Smithfield, NC 27577, USA.
What payment options are accepted at O'Neil's Heating & Air Conditioning LLC?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Which areas does O'Neil's Heating & Air Conditioning LLC serve?
They serve the Smithfield, NC and Clayton, NC areas.
How can nearby places like Brewers Garage or TJ Auto Restoration help customers visiting O'Neil's?
Customers visiting O'Neil's can use nearby automotive repair services such as Brewers Garage or TJ Auto Restoration to take care of vehicle maintenance or repairs while attending to their HVAC needs.
What recreational or natural places are near O'Neil's Heating & Air Conditioning LLC for visitors to explore?
Nearby natural and recreational places include Johnson County Wildlife Pond and Johnston County Wildlife Club, offering opportunities for outdoor activities before or after visiting O'Neil's.
Are there any nearby churches or community centers customers might visit near O'Neil's Heating & Air Conditioning LLC?
Yes, nearby churches like New Life Baptist Church and Holiness to the Lord Church, Inc. / Iglesia Santidad al Señor provide community spaces that customers can visit along with O'Neil's services.