Mitchell Heating & Cooling

4.9
1854 reviews

About

Heating ContractorHeating Equipment SupplierAir Quality ConsultantAir Duct Cleaning ServiceHVAC ContractorAir Conditioning Contractor
Quality Products & Services, On Time, From a Family you Trust! Mitchell Heating & Cooling has been serving North Carolina as a state licensed HVAC contractor since 1973 and has always been committed to completing every objective right the first time. As a family owned and operated company, we take great pride in our workmanship and have built our company on a foundation of satisfied customers. We started this company in 1973 to provide a service to the surrounding area that was not previously available. Our customers have assisted us in growing our company through continued patronage and unsolicited referrals due to our focus on quality workmanship and prompt service. Mitchell Heating & Cooling has been proudly owned and operated by Mike Mitchell and his family since 1973. Since the Mitchell name is associated with every job, Allen personally inspects every job and demands the very best from each of his employees.

Details

  • Requires appointmentAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Onsite servicesAvailable

Location

Mitchell Heating & Cooling
4805 Rogers Rd, Rolesville, NC
27571, United States

Hours

Reviews

4.9
1,854 reviews
5 stars
1,786
4 stars
25
3 stars
7
2 stars
6
1 star
30

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the professionalism, courtesy, and knowledge of the technicians, highlighting their ability to explain issues clearly and provide thorough service.

Response Time

Many reviews noted the quick response times, with technicians often arriving within an hour or on the same day, especially during emergencies.

Quality of Work

Overall, the quality of repairs and maintenance was well-received, with many customers expressing satisfaction with the effectiveness and thoroughness of the service provided.

Communication

Customers appreciated the proactive communication from the company, including updates on technician arrival times and detailed explanations of the work performed.

Affordability

Several reviews mentioned reasonable pricing and the absence of aggressive upselling, contributing to a positive perception of value for services rendered.
  • SC
    Sue Catalano
    Nov 16, 2025
    5.0
    We recently used Mitchell to service our daughter’s A/C unit. The technician Kyle Deckard was fabulous! He arrived on time, went right to work checking every bit of the A/C components throughout the house. He was personable, thorough, neat and professional. We would definitely use him again and recommend him to others
  • KJ
    Kakarot Jone
    Nov 13, 2025
    5.0
    From the start to the finish the sale guy ( Greg) was truthful, honest, and professional. The company, and all the workers provided us with all the information we needed and more. We also wanted to thanks all the installer's for the great and professional work (Nazir, Reid, Andrew, Luis, and Tim).Thank you. The company work with us. The work is more than Professional. Thanks Again
  • LO
    LaTosha Owens
    Nov 12, 2025
    5.0
    Brandon was amazing! Very professional and complete the work on my furnace on time. My heat was turned back on almost immediately! I love Mitchell’s Heating and Air I have been using them for years. Never disappoined
  • TS
    Todd Smith
    Nov 9, 2025
    5.0
    The service was thorough and professional. The technician was great and explained everything well. The cost was lower than anticipated given the length of time it took to find the underlying issues. I would recommend this company to anyone.
  • AG
    Alissa Goins
    Oct 31, 2025
    5.0
    Highly recommend this company - we scheduled a visit with Mitchell heating and cooling cause our HVAC system randomly went out. We were able to have someone out within 24hrs of calling (the guy who called to schedule was extremely helpful during this process and our technician (Jared) was extremely pleasant, professional and informative during his visit. The company even sent a text prior to the visit with his education/experience and also included his name and a photo so we knew who to be looking for - I love this, as it shows they prioritize safety for their customers! Our HVAC was fixed quickly and was very affordable, we were so nervous to get stuck with a CRAZY large bill. Thank you for your help, we appreciate the quick and affordable service and will definitely be repeat customers if needed.

Frequently Asked Questions About Mitchell Heating & Cooling

What types of heating and cooling services does Mitchell Heating & Cooling offer?

Mitchell Heating & Cooling offers a range of HVAC services including air conditioning services, heating and furnace services, indoor air quality products and services, preventative maintenance plans, and more.

Is Mitchell Heating & Cooling a certified and reputable company?

Yes, Mitchell Heating & Cooling is NATE-Certified, a Trane Comfort Specialist, and has received the Angie's List Super Service Award as well as ACCA membership.