Mitchell Heating & Cooling

4.9
1887 reviews

About

Heating ContractorHeating Equipment SupplierAir Quality ConsultantAir Duct Cleaning ServiceHVAC ContractorAir Conditioning Contractor
Quality Products & Services, On Time, From a Family you Trust! Mitchell Heating & Cooling has been serving North Carolina as a state licensed HVAC contractor since 1973 and has always been committed to completing every objective right the first time. As a family owned and operated company, we take great pride in our workmanship and have built our company on a foundation of satisfied customers. We started this company in 1973 to provide a service to the surrounding area that was not previously available. Our customers have assisted us in growing our company through continued patronage and unsolicited referrals due to our focus on quality workmanship and prompt service. Mitchell Heating & Cooling has been proudly owned and operated by Mike Mitchell and his family since 1973. Since the Mitchell name is associated with every job, Allen personally inspects every job and demands the very best from each of his employees.

Details

  • Requires appointmentAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Onsite servicesAvailable

Location

Mitchell Heating & Cooling
4805 Rogers Rd, Rolesville, NC
27571, United States

Hours

Reviews

4.9
1,887 reviews
5 stars
1,818
4 stars
25
3 stars
7
2 stars
7
1 star
30

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the friendly, professional, and knowledgeable service provided by technicians.

Timeliness

Many reviews highlighted the quick response times and prompt service, especially in emergency situations.

Technical Expertise

Technicians were noted for their thorough diagnostics and ability to explain issues clearly, often saving customers from unnecessary repairs.

Value for Money

While most customers felt the service was reasonably priced, there were some concerns about high repair costs and additional fees.

Cleaning Standards

One review raised significant concerns about the quality of cleaning services, indicating that promised maintenance was not adequately performed.
  • RM
    Rebecca M
    Dec 30, 2025
    5.0
    I've been using Mitchell Heating & Cooling for years now. Angelo has been my technician on every visit. He is friendly and knows what he is doing. My system is a little over 15 years old now and is still running efficiently. I like that I get the same technician each time, who is familiar with my HVAC equipment. They offer service plans that include two maintenance visits per year, and you will be at the top of the list if you have an issue and need service. It is cheaper than paying for visits separately, and it's nice when they come for the second visit, and you don't need to pay, as you've already paid earlier in the year.
  • DJ
    Danielle Jones
    Dec 27, 2025
    5.0
    Made an emergency call due to my heat kicking the bucket the day after Christmas and Angelo was out here within an hour and got the system back up and running in no time. Super nice, professional guy. Would definitely recommend both him and this company.
  • VS
    Vince Smitka
    Dec 23, 2025
    5.0
    I have an old unit. Duel gas pack and heat pump. 15 years old. Four years ago, A blower motor went out. I don’t know how many times the other company tried to talk me into a new unit. Telling me it’s on its last leg. Mitchell Came out to repair it this time. Brandon J. thoroughly looked at it, made his diagnostics, said a part needed to be replaced. Which is expected from a 15-year-old unit. Spent extra time checking other components. Especially the gas burner. They can rust out like my old unit did. Thats when I had that unit replaced. It was 21 years old. Brandon said the burners were in great condition. Never once tried to talk me into a new unit. This one still has some life in her. The repair cost was very reasonable. So was the service fee. Less than most I called. Units don’t last forever. I like to get at least 18 years out of a unit before I have to replace it. So when the time comes, I know who’s getting my business and replacing this old unit. I recommend them fully! Vince S. Youngsville
  • JB
    Jennifer Baldwin
    Dec 21, 2025
    5.0
    Our tech Jonathan was great. He figured out our issue that we have been having for the last couple of years each time fall and winter would start. We will be using them for all our heating and cooling hvac needs from now on. He arrived on time and handled the problem very professionally and quickly. He also gave us a tips for our thermostat. I called them to make the appointment on a Saturday night and he was able to come Sunday morning. We are so grateful to have working heat again!
  • RB
    Rachel Bonistalli
    Dec 20, 2025
    5.0
    Jared was kind an patient as he thoroughly investigated the concern I was expecting my furnace. He walked through all the tests with me along with what they indicated and how they worked. He answered all my questions and as a woman homeowner I felt he treated me with honesty, patience, and respect. So appreciative for him and his help!

Frequently Asked Questions About Mitchell Heating & Cooling

What types of heating and cooling services does Mitchell Heating & Cooling offer?

Mitchell Heating & Cooling offers a range of HVAC services including air conditioning services, heating and furnace services, indoor air quality products and services, preventative maintenance plans, and more.

Is Mitchell Heating & Cooling a certified and reputable company?

Yes, Mitchell Heating & Cooling is NATE-Certified, a Trane Comfort Specialist, and has received the Angie's List Super Service Award as well as ACCA membership.