Business Details
About
Flooring Store
M&M Flooring Design, formerly known as M&M Hardwood Flooring, is a local store in Matthews, NC that offers high-quality flooring products, exceptional customer service, and professional installation. Our goal is to help you find the perfect flooring options that are durable and long-lasting. We have been serving Matthews, NC, Charlotte, NC, Waxhaw, NC, Indian Trail, NC, Pineville, NC, Mooresville, NC, and Fort Mill, SC, along with their surrounding areas since 2005.
We are a fully insured, licensed, and bonded company. If you're looking to enhance your home's appearance and simplify your life, we encourage you to schedule a free in-home estimate with us today. Don't forget to check out our work photos and reviews. What are you waiting for?
Location
Hours
Reviews
5.0
173 reviews
5 stars
172
4 stars0
3 stars0
2 stars1
1 star0
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the exceptional customer service, highlighting the responsiveness and helpfulness of staff members like Stephanie, Eric, and Jaime.
Quality of Work
The quality of installation and craftsmanship received high marks, with many reviews noting the meticulous attention to detail and satisfaction with the final results.
Efficiency
Many customers appreciated the efficiency of the installation process, often noting that projects were completed ahead of schedule without compromising quality.
Communication
Clear and consistent communication throughout the process was frequently mentioned, with customers feeling well-informed and supported from consultation to installation.
Overall Satisfaction
Overall, customers expressed high levels of satisfaction with their experiences, recommending M&M Flooring for future projects and praising the transformation of their spaces.
- DSdan Sohn4 days ago5.0We installed new hardwood tearing up old carpet for the entire 2nd floor of our house. Eric and Stephanie were of great help selecting a nice hardwood and working through the various options and its impact on the bottom line. They accommodated our schedule around the holidays, and the end result is gorgeous. Fred, the local installer was friendly, install and cleanup was thorough, and after service for some minor dings has been great. Would recommend!
- GSGlenn SquireDec 27, 20255.0Excellent service!
- MPMike PuttsDec 9, 20255.0Just an amazing business and even better employees. Super responsive, fair and upfront pricing....and came back several times to make sure floor repairs were perfect. You can't go wrong with M&M. A+
- KPKathy PhillipsDec 9, 20255.0M&M Flooring has the best customer service with incredible and talented installers. They have been our "go to" company for Hardwood floors and Tile for many years. We have recommended M&M flooring to our friends. You won't go wrong with M&M flooring!
- SCSheila CollinsDec 1, 20255.0Service was great. Eric and Stephanie both took the time to show us all the options and explain the process for removing the staircase carpeting and installing a very attractive and natural looking laminate. The installers, Raúl and William, worked quickly and efficiently, and were very friendly and informative as well. They cleaned up thoroughly when the work was finished. Our staircase got a serious upgrade and looks elegant compared to the old carpeting. Overall, we are very pleased with this experience.
Frequently Asked Questions About M&M Flooring
Where is M&M Flooring located?
M&M Flooring is located at 136 B East Charles Street, Matthews, NC 28105, USA.
What types of flooring services does M&M Flooring offer?
They offer flooring products, professional installation, floor refinishing, wood floor installation, and sanding and polishing services.
What are the operating hours of M&M Flooring?
M&M Flooring is open Monday through Saturday from 9:00 AM to 5:00 PM and closed on Sundays.
How can I contact M&M Flooring for inquiries or estimates?
You can contact them via phone at +17047556695 or email at m_m_hardwood@hotmail.com.
Does M&M Flooring provide free estimates for their flooring services?
Yes, they encourage scheduling a free in-home estimate for your flooring project.
Is M&M Flooring licensed and insured?
Yes, M&M Flooring is fully insured, licensed, and bonded for your peace of mind.
Can I find M&M Flooring on social media?
Yes, they have a Facebook page at facebook.com/mmhardwood and an Instagram handle @mmhardwood.
What nearby places can I visit around M&M Flooring?
Nearby you can visit Habitat for Humanity ReStore, Karrousel Kids thrift store, and The Portrait Gallery Restaurant for dining after your visit.
Are there any dining options near M&M Flooring?
Yes, dining options near M&M Flooring include The Portrait Gallery Restaurant, Bun Appetit bakery, Artful Gourmet, The Herban Legend, White Duck Taco Shop Matthews, Pizza Peel & Tap Room, Pita Kabab Grill, Domenico's Market, and Marathi Masala food truck.
How can nearby services like Habitat for Humanity ReStore or Karrousel Kids benefit customers visiting M&M Flooring?
Customers can explore Habitat for Humanity ReStore for affordable home goods and antiques, or visit Karrousel Kids for children's clothing and thrift shopping while visiting M&M Flooring.