Business Details
About
Water Damage RestorationFire Disaster RecoveryMold RemovalFlood Disaster RecoveryMold Inspection Service
We hope you never have to call 911 Restoration. If you do, it likely means you’re dealing with water damage, mold, fire, or smoke issues, and that’s never a good day. For over 20 years, we've strived to be more than just disaster recovery experts; we've aimed to be compassionate allies during your time of need. Our restoration process focuses on reducing stress by providing clear communication at every step. Knowing what’s happening, what comes next, and when things will return to normal can make a huge difference. So, when disaster strikes, remember you have a partner who understands the importance of both urgency and empathy, helping you get a fast, fresh start.
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Reviews
5.0
90 reviews
5 stars
89
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1 star1
- STSteve TonkinJan 23, 20255.0Dennell is the only person I would trust with flood restoration issues. He and the entire team have been amazing with multiple rounds of issues and have been incredibly fair and helpful on what the problems are and how to respond. I respect the work they've done and how they go about business and would recommend them to absolutely everyone.
- SMsharon mcleanMar 9, 20235.0The guys that came out put me at ease. My washing machine back up at the connection and there went the flooding of my kitchen and dining room area. I was distraught for I had just put wood flooring in my dining room. Had to have the wood flooring taking up. These guys got in there pulled the water out and put the fans in in no time. But the biggest thing for me was yes the physical work but also the putting my mind at ease with an option that fitted my needs and my pocket. Thanks 911 Restoration for having such incredible employees. Wil definitely recommend to family and friends.
- EHEbony HollowayNov 21, 20225.0Dennell was amazing! Our bathroom flooded and was like a small water park! Water was coming through the ceilings.. Dennell and his team responded to the emergency within a couple hours of my frantic call and remedied the situation within 24-48 hours. They communicated with my insurance company and kept me in the loop every step of the way! Thank you sooooo much!
- RPRyan PrudhommeJun 28, 20175.0Tim with 991restoration was extremely thorough and efficient in cleaning up a sewage leak in my basement. He went the extra mile for us and even came out to our house on a Saturday to sanitize and clean the area.
Frequently Asked Questions About 911 Restoration of Charlotte
What kinds of disaster restoration services does 911 Restoration of Charlotte provide?
911 Restoration of Charlotte specializes in water damage restoration, fire and smoke damage cleanup, mold remediation, storm damage repair, and flood damage cleanup for both residential and commercial properties.
Are 911 Restoration of Charlotte's services available at all times?
Yes, 911 Restoration of Charlotte operates 24/7, providing emergency restoration services every day of the week.
Where is 911 Restoration of Charlotte located?
911 Restoration of Charlotte is located at 2125 Tarlton Drive, Matthews, NC 28105, United States.
How can I contact 911 Restoration of Charlotte in an emergency?
You can reach 911 Restoration of Charlotte by phone at +1 980-216-4007 for emergency restoration services.
Does 911 Restoration of Charlotte have an online presence where I can learn more?
Yes, you can visit their website at https://www.911restorationcharlotte.com/ or their Facebook page at https://www.facebook.com/100712212222319 to find more information.
What can customers expect from the restoration process at 911 Restoration of Charlotte?
The restoration process focuses on reducing stress through clear communication at every step, ensuring customers know what is happening, what comes next, and when normalcy will return.
Are there appliance repair or HVAC services near 911 Restoration of Charlotte?
Yes, A-Tech Appliance Repair is located nearby and offers appliance repair, HVAC services, and wholesale store options, which could be useful for customers needing these services along with restoration.
What options are available near 911 Restoration of Charlotte for home cleaning services?
Nearby home cleaning services include family cleaning, Clean N Care LLC, and Bright Cleaning Group, offering various home improvement and cleaning options for customers in the area.
Are there accommodation or real estate options close to 911 Restoration of Charlotte?
Yes, local accommodation and real estate options include Mission Matthews Place, Woodway Pointe Apartments, Avana Matthews, McAlpine Ridge Apartments, Sardis Place at Matthews by Cortland, and Sardis Place at Matthews.
Can visiting nearby schools and religious organizations be part of the community experience around 911 Restoration of Charlotte?
Yes, the area includes educational institutions like Bible Baptist Preschool, Colts Alumni Association, and Trinity Prep School, as well as religious organizations such as Iglesia Bautista Bíblica and Bible Baptist Church, offering community engagement opportunities.