Business Details
About
Water Damage RestorationFire Disaster RecoveryMold RemovalFlood Disaster RecoveryMold Inspection Service
We hope you never have to call 911 Restoration. If you do, it likely means you’re dealing with water damage, mold, fire, or smoke issues, and that’s never a good day. For over 20 years, we've strived to be more than just disaster recovery experts; we've aimed to be compassionate allies during your time of need. Our restoration process focuses on reducing stress by providing clear communication at every step. Knowing what’s happening, what comes next, and when things will return to normal can make a huge difference. So, when disaster strikes, remember you have a partner who understands the importance of both urgency and empathy, helping you get a fast, fresh start.
Location
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Reviews
5.0
90 reviews
5 stars
89
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1 star1
- EJEbony JacksonJan 7, 20235.0In August of 2022 water started gushing out of my bathroom vanity. I called multiple companies but 911 had someone to my door within 2 hours. Over the course of 5 months the owner and I worked closely to resolve issues with payments from my HOA & insurance, supply shortages and unexpected issues found in my home that had to be addressed. All in all my entire 1 bedroom had to be renovated and i must say it’s beautiful. The owner is professional and goes above and beyond to get the job done.
- TTTina TadicDec 12, 20225.0Donnelle and his team are great! We had a last-minute incident during a holiday weekend and his team was on it without questions. Did a superb job that we hired them back to another of our locations to fix a major air conditioning leak that cause major damage to two offices. We would recommend them to anyone who needs fast reliable services. We will use them again, if need be, in the future.
- TTTheresa TMar 6, 20205.0My realtor got a quote from 911 Restoration of Charlotte and we were awarded the funds to use this company. Scott, Will, and the crew were awesome to work with for my project. They are the capital P in professional and punctuality. I also received some other great recommendations from Scott on some other issues. This is the company you would want to use in the near future. The quality and value given speaks volumes for this company. Thank you again Scott and Will for an outstanding job.
- CCCharon CarterAug 28, 20195.0Willie Stevenson Was Very Sweet & Profession....Explained Everything To Me With So Much Patience..The Best Customer Service Experience Ever
- LWLaToya WoodardJul 10, 20195.0They are very quick and friendly. They do a great job. Very respectful, clean uniforms and very professional. One of the technicians Willie Stevenson came out to fix a water damage problem at my residence and assured me things would be taken care of expeditiously. Very well spoken and knows his job. He did great work and I would call on them for there services in the future if need be.
Frequently Asked Questions About 911 Restoration of Charlotte
What kinds of disaster restoration services does 911 Restoration of Charlotte provide?
911 Restoration of Charlotte specializes in water damage restoration, fire and smoke damage cleanup, mold remediation, storm damage repair, and flood damage cleanup for both residential and commercial properties.
Are 911 Restoration of Charlotte's services available at all times?
Yes, 911 Restoration of Charlotte operates 24/7, providing emergency restoration services every day of the week.
Where is 911 Restoration of Charlotte located?
911 Restoration of Charlotte is located at 2125 Tarlton Drive, Matthews, NC 28105, United States.
How can I contact 911 Restoration of Charlotte in an emergency?
You can reach 911 Restoration of Charlotte by phone at +1 980-216-4007 for emergency restoration services.
Does 911 Restoration of Charlotte have an online presence where I can learn more?
Yes, you can visit their website at https://www.911restorationcharlotte.com/ or their Facebook page at https://www.facebook.com/100712212222319 to find more information.
What can customers expect from the restoration process at 911 Restoration of Charlotte?
The restoration process focuses on reducing stress through clear communication at every step, ensuring customers know what is happening, what comes next, and when normalcy will return.
Are there appliance repair or HVAC services near 911 Restoration of Charlotte?
Yes, A-Tech Appliance Repair is located nearby and offers appliance repair, HVAC services, and wholesale store options, which could be useful for customers needing these services along with restoration.
What options are available near 911 Restoration of Charlotte for home cleaning services?
Nearby home cleaning services include family cleaning, Clean N Care LLC, and Bright Cleaning Group, offering various home improvement and cleaning options for customers in the area.
Are there accommodation or real estate options close to 911 Restoration of Charlotte?
Yes, local accommodation and real estate options include Mission Matthews Place, Woodway Pointe Apartments, Avana Matthews, McAlpine Ridge Apartments, Sardis Place at Matthews by Cortland, and Sardis Place at Matthews.
Can visiting nearby schools and religious organizations be part of the community experience around 911 Restoration of Charlotte?
Yes, the area includes educational institutions like Bible Baptist Preschool, Colts Alumni Association, and Trinity Prep School, as well as religious organizations such as Iglesia Bautista Bíblica and Bible Baptist Church, offering community engagement opportunities.