Business Details
About
HVAC ContractorHeating ContractorAuto Air Conditioning ServiceAir Conditioning ContractorWater Heater ServicePlumberElectrician
Triangle Repair Group Heating & Cooling provides HVAC services, & plumbing services to the Knightdale, Garner, and The Triangle area.
Details
- Onsite servicesAvailable
Location
Triangle Repair Group Heating & Cooling
704 Three Sisters Road, Knightdale, NC
27545, United States
Hours
Reviews
4.9
165 reviews
5 stars
158
4 stars2
3 stars0
2 stars0
1 star
5
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the professionalism, friendliness, and responsiveness of the staff and technicians.
Efficiency
Many reviews highlighted the quick response times and efficient service provided by the technicians.
Quality of Work
Overall, customers expressed satisfaction with the quality of repairs and installations, noting thoroughness and attention to detail.
Communication
The business received positive feedback for clear communication regarding services, pricing, and scheduling.
Pricing Concerns
Some customers felt that pricing was high or inconsistent, particularly regarding installation costs.
- CDC DDec 18, 20255.0Triangle Repair Group did a great job fixing our upstairs heat. They came out quickly and were able to fix the issue. All of the technicians that came out were very professional and took time to answer all of our questions. Because of their excellent service, I also had them go ahead and do the 6 month maintenance. Excellent communication from the office in answering all my questions and scheduling all of my services. Thank You!
- PSPam SummersDec 12, 20255.0Brandon went above and beyond with an inspection that I had for my buyer clients.
- FDFred DavisDec 9, 20255.0I had a great experience recently with TRG as we had to replace our entire downstairs HVAC system. The TRG guys were fast, efficient, professional, and the cost of our new system was extremely reasonable…!!! I would highly recommend TRG if you’re considering repairing or replacing your current HVAC system. Give them a call. You’ll be pleased with the results .
- DCDavid ContrerasNov 19, 20255.0Talk about efficiency!!! After calling more than 20 HVAC companies all morning trying to get service for a commercial unit at our shop, TRG was the only one able to step up. Honestly, I had my doubts…if everyone else couldn’t handle the challenge, what made this company different? But man… they proved me so wrong. Brandon, our tech, showed up in the afternoon and immediately demonstrated a level of professionalism that’s extremely rare nowadays. He was incredibly knowledgeable, eager to work, and even took the time to explain what he was diagnosing as he went. It’s easy to feel like some tradesmen try to take advantage.. upsell you, overcharge, or push things you don’t need. That was absolutely NOT the case with Brandon. I walked away with full confidence in his work and genuinely impressed with the service overall. If this is the standard TRG sets for all their technicians, then they’re hands-down unmatched in the industry.
- BYBruce YoungNov 17, 20255.0Tom did an excellent job diagnosing the problem with the heat. It was disturbing to find out that it was an installation issue! But what is most disturbing is to find out that the installers did not put a place for filter?!! There was a 25x20x1 filter in the old unit. Tom plans to quote an upgrade to allow for a larger filter 3" or 6". I don't mind paying for this upgrade but hope to get a discount for the previous mistake. Tom is the best, answered by questions, and will to discuss options.
Frequently Asked Questions About Triangle Repair Group Heating & Cooling
What should I do to prepare for my [ service / appointment / consultation / reservation ]?
To prepare for your service appointment with Triangle Repair Group Heating & Cooling, we recommend clearing the area around your HVAC system for easy access. Please ensure pets are secured and inform us of any specific concerns or issues you've noticed with your heating or cooling system. If possible, make a list of questions you may have for our technician to address during the visit.
Do you offer any [ guarantees / warranties ] for your work?
Yes, Triangle Repair Group Heating & Cooling stands behind our work with comprehensive warranties. We offer guarantees on both our parts and labor for a specified period after service completion. The exact terms may vary depending on the specific service or product, so we encourage you to discuss the details with our technician during your appointment.
What [ products / services ] does [ business name ] offer?
Triangle Repair Group Heating & Cooling provides a wide range of heating and air conditioning services. Our offerings include installation, repair, and maintenance of HVAC systems, air quality improvement solutions, and energy-efficient upgrades. We work with various brands and models to ensure we can meet the diverse needs of our customers in Knightdale, Garner, and the surrounding Triangle area.
How should I prepare for my service appointment with Triangle Repair Group Heating & Cooling?
Clear the area around your HVAC system for easy access, secure pets, inform us of any concerns about your heating or cooling system, and prepare any questions for our technician.
Does Triangle Repair Group Heating & Cooling offer any guarantees or warranties on their work?
Yes, we offer comprehensive warranties on parts and labor for a specified period after service completion. Details may vary by service or product, so discuss them with our technician.
What products and services does Triangle Repair Group Heating & Cooling provide?
We offer installation, repair, and maintenance of HVAC systems, air quality solutions, and energy-efficient upgrades across various brands to meet customer needs in Knightdale, Garner, and the Triangle area.
What areas does Triangle Repair Group Heating & Cooling serve?
We provide services primarily in Knightdale, Garner, and the Research Triangle Park area in Durham, NC.
What are Triangle Repair Group Heating & Cooling’s hours of operation?
We offer 24/7 service including emergency services, so you can call for service anytime, any day of the week.
What payment options are accepted at Triangle Repair Group Heating & Cooling?
We accept American Express, Cash, Check, Discover, Financing, Invoice, Mastercard, and Visa.
How can nearby airports benefit customers visiting Triangle Repair Group Heating & Cooling?
Customers flying into Raleigh East Airport or Wendell-Knightdale Airport can conveniently access our services upon arrival.
Are there rental services near Triangle Repair Group Heating & Cooling that customers can use?
Yes, nearby rental services like WillScot and Herc Rentals provide equipment and trailers that might be useful for related home or business projects.
What automotive services are close to Triangle Repair Group Heating & Cooling?
Several automotive dealers and repair shops such as Auto Direct Pre-Owned Knightdale and Leith Chrysler Dodge Jeep RAM are nearby for any vehicle needs before or after a visit.
How can I contact Triangle Repair Group Heating & Cooling or book a service appointment?
You can call the main phone at +1 919-234-7721 or use the online request form at https://www.trianglerepairgroupnc.com/request-service-form to schedule a service.