Business Details
About
PlumberWater Heater ServiceBackflow PreventionEmergency PlumbersPump SupplierSewer & Drain Cleaning
Webster & Sons Plumbing Inc provides residential & commercial plumbing, well pump service, backflow prevention/testing, water heater installation/repairs and more in the Kernersville, NC area.
Location
Webster & Sons Plumbing Inc
105 E Bodenhamer St, Kernersville, NC
27284, United States
Hours
Reviews
4.4
181 reviews
5 stars
152
4 stars
3
3 stars1
2 stars
5
1 star
20
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and professional service from technicians and office staff, highlighting quick responses and effective communication.
Pricing Concerns
Several reviews mentioned issues with pricing, including perceived overcharging for simple tasks and lack of transparency in billing.
Quality of Work
While many customers were satisfied with the quality of repairs and installations, some expressed dissatisfaction with incomplete work and unresolved issues.
Timeliness
Customers appreciated the prompt arrival of technicians, although there were instances of delays and scheduling issues reported.
Mixed Experiences
Overall, feedback varied significantly, with some customers having excellent experiences while others reported serious concerns about service quality and reliability.
- JVJuan Villarreal4 days ago1.06:30 p.m. Friday I'm coming from Old highway 64 to Baptist hospital because my mom is in Neuroscience ICU for an aneurysm. Someone please explain to me why truck #19 refused to get out of the left lane and let me pass? I don't know these roads and I don't pass on the right regardless of circumstances. Then I'm approaching my exit 108 and they proceed to get infront of me and slow down even more. Please tell me the rest of your employees are sensible mature drivers. I'd of taken a photo of the truck as proof but I don't touch my phone while driving either. FYI if I could give half a star or less I would.
- JSJohnetta ShablackOct 6, 20255.0Michael was the technician. He repaired 2 toilets, water line, new parts. He was friendly, professional, knowledgeable and did an excellent job! No mess left behind like some others I have used in the past. I give him 6 stars next time you need a plumber call Webster & Sons Plumbing. Shout out to Tammy in the office as well.😊
- BSBarbara SheltonSep 26, 20255.0Michael came out and located several blockages in our main line that was causing back up issues. He was very knowledgeable and quick to fix the problem! Excellent service! Would definitely recommend!
- BCBetty CallahanSep 15, 20255.0Michael was extremely professional and knew exactly what was needed. He told us our options and fixed the problem quickly. We would definitely use this company again.
- THTed HechtSep 5, 20255.0When we awoke to no water, I waited until daylight and called first one plumbing service...got a recording, then I called Webster & Sons and spoke to a live person. She had the office call me back right when they opened at 7:30, and they had a tech come right out. We so apriciated the rapid response. The office said Michael would be there in 20 minutes, and he arrived when they said. Michael M. was clearly experienced and knowledgeable about plumbing. He gave clear and up front pricing that seemed reasonable and fair. Michael kept me well informed throughout the process and was very diligent and careful to make sure the repairs will be good for a long time. I definitely plan to call Webster & Son for any future plumbing needs.
Frequently Asked Questions About Webster & Sons Plumbing Inc
What services does Webster & Sons Plumbing Inc offer?
Webster & Sons Plumbing Inc provides residential and commercial plumbing services, well pump service, backflow prevention and testing, water heater installation and repairs, drain cleaning, sump pump installation and repair, and plumbing fixtures service.
Are your plumbing services available for emergencies?
Yes, Webster & Sons Plumbing Inc offers 24/7 emergency plumbing services.
What are your operating hours?
The company is open 24 hours a day, 7 days a week.
Where is Webster & Sons Plumbing Inc located?
The business is located at 105 E Bodenhamer St, Kernersville, NC 27284, USA.
Which payment methods do you accept?
They accept American Express, cash, check, Discover, MasterCard, and Visa.
What brands does Webster & Sons Plumbing Inc carry?
They carry brands including Delta, American Standard, Kohler, AO Smith, State Water Heaters, Rinnai Water Heaters, Navien, Sloan, and Zurn.
How can I contact Webster & Sons Plumbing Inc?
You can reach them by phone at +1 336-296-3081 or +1 336-992-2503, or by email at webstersplumbinginc@yahoo.com.
Is Webster & Sons Plumbing Inc a member of any local associations?
Yes, they are members of the Better Business Bureau and the Kernersville Chamber of Commerce.
What nearby places can I visit when I come to Webster & Sons Plumbing Inc?
Nearby you can visit Kernersville Depot, a historic train station; Diamondback Outfitters, an outdoor gear and women's clothing store; and Social Habit, a local bar and cocktail lounge.
How can I get to Webster & Sons Plumbing Inc using public transportation?
You can use Kernersville Depot, the nearby train station and historical landmark, which provides transportation options close to Webster & Sons Plumbing Inc.