Business Details
About
PlumberWater Heater ServiceBackflow PreventionEmergency PlumbersPump SupplierSewer & Drain Cleaning
Webster & Sons Plumbing Inc provides residential & commercial plumbing, well pump service, backflow prevention/testing, water heater installation/repairs and more in the Kernersville, NC area.
Location
Webster & Sons Plumbing Inc
105 E Bodenhamer St, Kernersville, NC
27284, United States
Hours
Reviews
4.5
180 reviews
5 stars
152
4 stars
3
3 stars1
2 stars
5
1 star
19
What are people saying?
AI-generated from recent customer reviews
Professionalism
Technicians are consistently described as friendly, knowledgeable, and professional, providing excellent service.
Timeliness
Many customers appreciated the quick response times and punctuality of the service technicians.
Pricing
While some reviews noted reasonable pricing, others expressed concerns about being overcharged for services.
Customer Service
The office staff received mixed feedback, with some praising their helpfulness while others reported rudeness and poor communication.
Quality of Work
Overall, the quality of work was praised, but there were instances of dissatisfaction regarding incomplete jobs and follow-up service.
- JSJohnetta ShablackOct 6, 20255.0Michael was the technician. He repaired 2 toilets, water line, new parts. He was friendly, professional, knowledgeable and did an excellent job! No mess left behind like some others I have used in the past. I give him 6 stars next time you need a plumber call Webster & Sons Plumbing. Shout out to Tammy in the office as well.😊
- BSBarbara SheltonSep 26, 20255.0Michael came out and located several blockages in our main line that was causing back up issues. He was very knowledgeable and quick to fix the problem! Excellent service! Would definitely recommend!
- BCBetty CallahanSep 15, 20255.0Michael was extremely professional and knew exactly what was needed. He told us our options and fixed the problem quickly. We would definitely use this company again.
- THTed HechtSep 5, 20255.0When we awoke to no water, I waited until daylight and called first one plumbing service...got a recording, then I called Webster & Sons and spoke to a live person. She had the office call me back right when they opened at 7:30, and they had a tech come right out. We so apriciated the rapid response. The office said Michael would be there in 20 minutes, and he arrived when they said. Michael M. was clearly experienced and knowledgeable about plumbing. He gave clear and up front pricing that seemed reasonable and fair. Michael kept me well informed throughout the process and was very diligent and careful to make sure the repairs will be good for a long time. I definitely plan to call Webster & Son for any future plumbing needs.
- SCShannon CampbellAug 26, 20255.0Michael M. deserves the highest praise for helping my 85 year old mother with her old shower setup. The repair turned out to be more complicated than expected—from stripped parts to outdated two knob fixtures, which aren’t even made anymore. He was upfront and honest about the options and took the time to explain everything in detail. Despite challenging circumstances, he showed remarkable patience and professionalism, even when things got tense. He explained every option, met me at the supply store to help find hard to get parts, and made sure the work was done right. Michael’s dedication, kindness, and skill made all the difference, even with a complicated job and a strong willed client. We are grateful for his integrity, respect, and customer care. Truly above and beyond service — highly recommended!
Frequently Asked Questions About Webster & Sons Plumbing Inc
What services does Webster & Sons Plumbing Inc offer?
Webster & Sons Plumbing Inc provides residential and commercial plumbing services, well pump service, backflow prevention and testing, water heater installation and repairs, drain cleaning, sump pump installation and repair, and plumbing fixtures service.
Are your plumbing services available for emergencies?
Yes, Webster & Sons Plumbing Inc offers 24/7 emergency plumbing services.
What are your operating hours?
The company is open 24 hours a day, 7 days a week.
Where is Webster & Sons Plumbing Inc located?
The business is located at 105 E Bodenhamer St, Kernersville, NC 27284, USA.
Which payment methods do you accept?
They accept American Express, cash, check, Discover, MasterCard, and Visa.
What brands does Webster & Sons Plumbing Inc carry?
They carry brands including Delta, American Standard, Kohler, AO Smith, State Water Heaters, Rinnai Water Heaters, Navien, Sloan, and Zurn.
How can I contact Webster & Sons Plumbing Inc?
You can reach them by phone at +1 336-296-3081 or +1 336-992-2503, or by email at webstersplumbinginc@yahoo.com.
Is Webster & Sons Plumbing Inc a member of any local associations?
Yes, they are members of the Better Business Bureau and the Kernersville Chamber of Commerce.
What nearby places can I visit when I come to Webster & Sons Plumbing Inc?
Nearby you can visit Kernersville Depot, a historic train station; Diamondback Outfitters, an outdoor gear and women's clothing store; and Social Habit, a local bar and cocktail lounge.
How can I get to Webster & Sons Plumbing Inc using public transportation?
You can use Kernersville Depot, the nearby train station and historical landmark, which provides transportation options close to Webster & Sons Plumbing Inc.