NC Comfort Systems, Inc

5.0
260 reviews

About

HVAC ContractorAir Conditioning Contractor
Do you have an emergency service need? Is your heating system not working properly? Do you have water leaking in your home or office? Do you need someone to install a new heating or cooling system for you? We're NC Comfort Systems, Inc. and we provide high-quality, affordable services to our customers. Our technicians are highly skilled and experienced, and we offer emergency services. Whether it's a broken heating or cooling unit, a water leak, or any other heating and air conditioning repair problem, Contact us today to schedule an appointment with one of our highly trained technicians. We work on all makes and models of Heating and Cooling systems.

Details

  • Onsite servicesAvailable

Location

NC Comfort Systems, Inc
37 Bailey Drive, Jacksonville, NC
28540, United States

Hours

Reviews

5.0
260 reviews
5 stars
255
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What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the friendly and knowledgeable staff, highlighting their professionalism and willingness to explain issues clearly.

Timeliness

Many reviews noted the prompt response times and quick scheduling of appointments, often with technicians arriving on the same day.

Technical Expertise

Technicians were frequently described as highly skilled and thorough in diagnosing and resolving HVAC issues, often providing valuable maintenance tips.

Affordability

Several customers appreciated the reasonable pricing and transparency in cost estimates, often feeling they received great value for the service provided.

Overall Satisfaction

The majority of reviews expressed high levels of satisfaction with the service, recommending NC Comfort Systems for HVAC needs.
  • TV
    Tracy Vitale
    Nov 4, 2025
    5.0
    Justin did a thorough inspection of both the heating and a/c components and explained everything he checked (twice because I was upstairs when he explained it the first time to my husband) thank you Justin for your patience!! Awesome customer service skills with both the office staff and the techs. Thank you
  • TT
    Trey Talley
    Oct 31, 2025
    5.0
    Nothing but great experiences all around with this company. Service is prompt and professional and they always make sure we are satisfied.
  • RA
    RON AMOROSO
    Oct 6, 2025
    5.0
    Anthony Rowcliffe is a keeper, These days from the coffee shop to the hospitals, people like him are scarce, He was so good and productive and informative and professional, that I would like to hire him.
  • VT
    Vicki Thatcher
    Sep 29, 2025
    5.0
    Our technician Justin was prompt, courteous and knowledgeable. He explained what needed to be repaired and what he did to determine the problem. The estimate for the repair was right on the money..no surprise's. We were very pleased with the experience and the A/C is working perfectly. Every experience we’ve had with NC Comfort Systems has been very positive and we highly recommend them.
  • DM
    Demarco Matthews
    Sep 22, 2025
    4.0
    The Gentleman came out and diagnosed the problem and fixed it quickly no problem. It might have taken him an hr. Stellar job. The companies price is rather “one way or another”’esq. from my experiences in the past they company comes out charges a fee for diagnostics/estimate and if you go with them it comes off the bill. Not the case here understood different companies different ways. Idk how labor is determined but if it’s $168/hr a little steep. And the last thing that threw me off was to my surprise it’s my unit is under warranty which reduces the part price but to process said warranty it’s 65-68 I couldn’t find one part that was the cost of the fee. They ranged from $8-20 which circles back to my beginning statement one way or another. I truly thought this would be a $150 fix as I know it was a plug and play type of fix.

Frequently Asked Questions About NC Comfort Systems, Inc

What kind of services does NC Comfort Systems, Inc. offer?

NC Comfort Systems, Inc. provides high-quality heating and air conditioning repair, installation, and emergency services, including fixing water leaks and servicing all makes and models of HVAC systems.

Where is NC Comfort Systems, Inc. located?

NC Comfort Systems, Inc. is located at 37 Bailey Drive, Jacksonville, NC 28540, USA.