We have had our Gate City custom cabinets for over a year now. Everything is still as good as when they were installed, including the full custom built-ins around the fireplace and the full custom walk-in pantry.
SW
susanne williford
Aug 20, 2025
5.0
Gate City Kitchens was great to work with. They were very professtional and took the time to understand what I was looking for. They also helped me understand all the options that were out there for me to consider when choosing my designs. Love my kitchens and baths!
ET
Evan Taylor
Aug 8, 2025
5.0
Great place, very timely quotes and great prices
BC
Ben Covington
Nov 20, 2024
5.0
We are a General Contractor specializing in Kitchen and Bath remodeling projects and have been using Gate City Kitchens exclusively for the last 6-7 years. They have been a great source for kitchen and bathroom remodeling projects from design to installation of cabinets and vanities. Their expertise and professionalism has been a tremendous asset to us and our clients. Ben Covington, Ironwood Property Solutions, Inc.
Frequently Asked Questions About Gate City Kitchens
How much does a kitchen cost?
Good question! We get asked this question a lot. Believe it or not, kitchens are much like vacations and weddings. No matter what budget you plan, there are always those little extras that you can't live without. The range of budgets is wide and varied. We have cabinet lines to meet all budgets and design tastes. Knowing your investment capabilities and the value of your home are good solid indicators of a wise investment.
How long does it take to do a kitchen?
Each project is different. Smaller projects can take two to three weeks; other larger projects may take as long as several months. It depends largely on the scope of the work involved. In the beginning, the selection process may take weeks. Fine-tuning the design work can take place over two weeks to two months. Once the contracts are signed, cabinets are ordered to go into production. All of our cabinet manufacturers custom build cabinets per order. Delivery of cabinetry can take up to seven weeks. In the meantime, all other components are ordered and stored in our warehouse. When your cabinets arrive, we will have everything ready for installation. Coordinating your project with other contractors is always challenging, but we will work as steadily as possible. We promise to stay attentive to your job until completion.
What ensures me that I will be completely satisfied with my project?
Your total satisfaction is our goal. Everyone at Gate City Kitchens strives to make certain our clients are totally satisfied with their project. Much time is invested in listening, designing and planning for the new kitchen or bath. You will receive views of your new cabinets. We will order color and door samples for your approval. You will have a projected time line of how and when your project will be carried out. Our caring craftsmen take their time to make sure the cabinets are installed properly. Our products all carry factory warranties. Our labor is warranted for a full year after completion. We are delighted to provide you with references from customers. After all, this is your home and your investment. We take your satisfaction very seriously! Your satisfaction is a direct correlation to our reputation. It's just that important to us!
Are you a contractor?
No. Gate City Kitchens is a kitchen design firm. We specialize in designing cabinetry for the home and office. We work closely with other remodeling and building partners to ensure your project runs smoothly and efficiently.
Why do you require a design retainer when others will design my kitchen for free?
There really is no such thing as "free." There are several companies that promote free estimates. This is your option. We have found most of our customers appreciate receiving dedicated time to a project. If we worked for free, we wouldn't be able to commit ourselves with time, talent and care to create a plan that meets our standards or your expectations. A design takes hours to complete and our retainer fee assures you of priority service. The amount is credited toward your cabinetry purchase. We all expect to pay for professional time. While there may be companies that offer "free" estimates, we have all learned that you get what you pay for.
Can I keep the plans and views of my new kitchen?
During the design phase, you are welcome to stop by our office and review your elevations and floor plans. We will provide three-dimensional views of the project for you to keep. The floor plans will eventually be used to specify your products, appliances, lighting, and so on. Our installation team uses them to install and coordinate your project. Final details are not completed until the project has been sold and contracts are signed. Because of this, we do not release floor plans. Once you have purchased your project, you will be given a concept floor plan and any elevations desired.
Will you design my kitchen and sell me the cabinets? I want to install my own cabinetry.
Occasionally, we have agreed to this arrangement. You must accept full responsibility for all aspects of the job. Gate City Kitchens does not take any responsibility for install errors or quality of the completed job.
How do I pay for my cabinets?
At the time you place your order, we require a 50% deposit. When your cabinets and tops arrive in our warehouse or the delivery is scheduled, another 40% is due. At completion of the project, we will collect the remaining 10%. We accept cash and checks.
What types of projects does Gate City Kitchens specialize in?
Gate City Kitchens specializes in kitchen and bathroom remodeling, as well as cabinetry and countertop services for both kitchens and bathrooms.
How long does a typical kitchen remodeling project take?
The duration varies by project size; smaller projects may take 2-3 weeks, while larger ones can take several months, depending on design, selection, manufacturing, and installation phases.
Are you a full-service contractor for kitchen remodels?
Gate City Kitchens is a kitchen design firm specializing in cabinetry design. They work closely with other remodeling and building partners to ensure the project runs smoothly.
Do I need to pay a design retainer, and why?
Yes, a design retainer is required to ensure dedicated time and priority service for your project. This fee is credited toward your cabinetry purchase and helps maintain professional standards.
What payment methods are accepted at Gate City Kitchens?
Gate City Kitchens accepts American Express, Cash, Check, MasterCard, and Visa.
Does Gate City Kitchens have wheelchair accessible facilities?
Yes, they have wheelchair accessible entrances, seating, and restrooms to accommodate all customers.
What warranty coverage do your cabinetry and installation services include?
Cabinetry products come with factory warranties, and the labor is warranted for a full year after project completion to ensure your satisfaction.
Where is Gate City Kitchens located?
Gate City Kitchens is located at 201 Creek Ridge Rd, Suite D, Greensboro, NC 27406, United States.
What nearby businesses could be useful when visiting Gate City Kitchens?
Nearby businesses include Precision Garage Door for garage door services, Specialty Products and Insulation for building supplies, and Floor Coverings International for flooring needs, offering convenience if you're undertaking a home improvement project.
Are there any nearby attractions to visit around Gate City Kitchens?
Paintball Central, an amusement park offering paintball activities, is nearby and can be a fun outdoor activity before or after your visit to Gate City Kitchens.
How can nearby businesses help customers coordinating home improvements with Gate City Kitchens?
Nearby contractors and suppliers like Cardinal Aire (HVAC and plumbing) and McCormick Insulation Supply can support comprehensive home remodeling projects by providing specialized services alongside Gate City Kitchens' cabinetry expertise.