Business Details
About
Flooring Store
We have the best customer service rating for the industry and strive to build trust from our first interaction with you. Our Design Associates work with you to ensure you have all the facts about the product you choose and the details for your flooring installation. Floor Coverings International® goes further, by returning to your property ten days after installation to make sure your new floor is impeccable.
Location
Hours
Reviews
4.8
142 reviews
5 stars
135
4 stars1
3 stars0
2 stars0
1 star
6
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the excellent customer service, highlighting responsiveness, professionalism, and a non-pressuring sales approach.
Quality of Work
The majority of reviews noted high-quality workmanship and attention to detail in flooring installations.
Communication
Customers appreciated the clear and consistent communication throughout the process, from initial consultation to project completion.
Timeliness
Several reviews mentioned that projects were completed on time and within budget, contributing to overall satisfaction.
Product Knowledge
Customers valued the knowledgeable staff who provided helpful recommendations and guidance in selecting flooring options.
- CKC Kemp4 days ago5.0We used Raleigh Floor coverings to install carpet and laminate flooring. Great work and quality service. I highly recommend!
- SRShelby Lyn ReapNov 17, 20255.0I highly recommend Floor Coverings International Raleigh. They replaced the carpet in my bedroom with laminate flooring last year, so when a pipe burst recently, I knew exactly who to call. Dan was amazing—he guided me through the entire repair process and even helped me deal with the insurance company, which made a very stressful situation so much. Dan brought a great selection of samples right to my home and helped me choose the perfect carpet. The installation team was prompt, professional, and detail-oriented, and the finished floors look fantastic. Excellent service, great communication, and truly top-quality work.
- PLPrince LumNov 6, 20251.0Terrible service. Terrible communication. They like to ignore their unsatisfied customers.
- CBCharles BrickenOct 28, 20255.0We had Raleigh Floor Coverings Internation sand and finish a hardwood floor and install LVP. Beautiful job on the hardwood, Dan Kester assisted in our choice of LVP, zeroing in instantly on the one for us, and the installation was excellent. Work finished on time and on budget.
- EEEmilieOct 28, 20251.0I do not recommend this company. The installation was not done properly and I’ve had ongoing issues with the flooring since the work was completed. Communication was slow and I had to follow up several times to get basic questions answered. I expected a much higher level of service for the price. AVOID THIS COMPANY!!
Frequently Asked Questions About Raleigh Floor Coverings International
What services does Raleigh Floor Coverings International offer?
Raleigh Floor Coverings International offers flooring store services including carpet installation, floor refinishing, and wood floor refinishing.
Where is Raleigh Floor Coverings International located?
It is located at 181 Donmoor Ct, Garner, NC 27529, USA.
What are the business hours of Raleigh Floor Coverings International?
The store is open Monday to Friday from 9:00 AM to 6:00 PM, Saturday from 9:00 AM to 3:00 PM, and closed on Sundays.
How does Raleigh Floor Coverings International ensure quality customer service?
They have the best customer service rating in the industry, work closely with customers through Design Associates, and perform a follow-up visit ten days after installation to ensure the flooring is impeccable.
How can I contact Raleigh Floor Coverings International?
You can contact them by phone at +1 919-999-8604 or via email at dkester@kesterconsulting.net.
In which cities does Raleigh Floor Coverings International provide services?
They provide flooring services in Cary, Clayton, Durham, Garner, and Raleigh, North Carolina.
Does Raleigh Floor Coverings International have an online presence?
Yes, they have a website at https://www.raleighdurhamflooring.com/, a Facebook page at https://www.facebook.com/RaleighCarpet/, and an Instagram handle @floorcoverings_raleigh.
Are there any nearby places of interest close to Raleigh Floor Coverings International?
Nearby, you can find South Wake Church of Christ, Wingate by Wyndham Garner/Raleigh South hotel, and Proven Professional Construction Services, which may be useful landmarks or resources during your visit.
How can nearby transportation services benefit customers visiting Raleigh Floor Coverings International?
Millennium Transportation, a nearby freight and cargo service, could assist in logistics or delivery needs related to your flooring project.
What nearby community and religious organizations exist around Raleigh Floor Coverings International?
There are several nearby community and religious organizations such as The CHE Beacon Center for event planning, Liberation Outreach Ministries, and Mount Moriah Church of NC, which may be of interest to visitors or locals in the area.