Business Details
About
Flooring Store
We have the best customer service rating for the industry and strive to build trust from our first interaction with you. Our Design Associates work with you to ensure you have all the facts about the product you choose and the details for your flooring installation. Floor Coverings International® goes further, by returning to your property ten days after installation to make sure your new floor is impeccable.
Location
Hours
Reviews
4.7
152 reviews
5 stars
140
4 stars1
3 stars0
2 stars0
1 star
11
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the excellent communication and responsiveness of the staff, particularly Dan and Tammy, highlighting their dedication to customer satisfaction.
Quality of Work
Numerous reviews emphasized the high quality of installation and craftsmanship, with many customers expressing satisfaction with the final results of their flooring projects.
Professionalism
Customers consistently noted the professionalism and friendliness of the installation teams, appreciating their punctuality and attention to detail.
Mixed Experiences
While many reviews were positive, there were several complaints regarding poor communication and unsatisfactory service from some customers, indicating inconsistency in experiences.
- AFAmanda FergusonDec 31, 20255.0I have nothing bad to say about this business. Props for being woman owned and LGBTQ+ friendly. I’m not a bot. Feel free to message me if you’re able.
- CBChase BuchananDec 20, 20255.0First time home owner- wasn’t sure what to expect but I couldn’t be happier with how everything came out and especially how affordable it is…thanks!!!
- CCChrisDec 20, 20251.0Stay away! They are of zero help when needed. Stay away!
- AWAnne WasielaDec 10, 20251.0Worst customer service ever!!!
- AWAlan WalkerNov 30, 20251.0They didn't complete the job and I had asked multiple times for them to explain to me the process. They were very shady and never answered me nor helped me with the information I requested. I will not be using them again.
Frequently Asked Questions About Raleigh Floor Coverings International
What services does Raleigh Floor Coverings International offer?
Raleigh Floor Coverings International offers flooring store services including carpet installation, floor refinishing, and wood floor refinishing.
Where is Raleigh Floor Coverings International located?
It is located at 181 Donmoor Ct, Garner, NC 27529, USA.
What are the business hours of Raleigh Floor Coverings International?
The store is open Monday to Friday from 9:00 AM to 6:00 PM, Saturday from 9:00 AM to 3:00 PM, and closed on Sundays.
How does Raleigh Floor Coverings International ensure quality customer service?
They have the best customer service rating in the industry, work closely with customers through Design Associates, and perform a follow-up visit ten days after installation to ensure the flooring is impeccable.
How can I contact Raleigh Floor Coverings International?
You can contact them by phone at +1 919-999-8604 or via email at dkester@kesterconsulting.net.
In which cities does Raleigh Floor Coverings International provide services?
They provide flooring services in Cary, Clayton, Durham, Garner, and Raleigh, North Carolina.
Does Raleigh Floor Coverings International have an online presence?
Yes, they have a website at https://www.raleighdurhamflooring.com/, a Facebook page at https://www.facebook.com/RaleighCarpet/, and an Instagram handle @floorcoverings_raleigh.
Are there any nearby places of interest close to Raleigh Floor Coverings International?
Nearby, you can find South Wake Church of Christ, Wingate by Wyndham Garner/Raleigh South hotel, and Proven Professional Construction Services, which may be useful landmarks or resources during your visit.
How can nearby transportation services benefit customers visiting Raleigh Floor Coverings International?
Millennium Transportation, a nearby freight and cargo service, could assist in logistics or delivery needs related to your flooring project.
What nearby community and religious organizations exist around Raleigh Floor Coverings International?
There are several nearby community and religious organizations such as The CHE Beacon Center for event planning, Liberation Outreach Ministries, and Mount Moriah Church of NC, which may be of interest to visitors or locals in the area.