Business Details
About
HVAC ContractorPlumber
Happy Home Services is your trusted HVAC and plumbing service provider in Durham, NC, specializing in residential repair and installation. Our team of licensed professionals ensures optimal comfort by delivering high-quality air conditioning and heating services tailored to meet your specific needs. From emergency HVAC repairs to reliable plumbing solutions, we prioritize efficiency and customer satisfaction. With our commitment to using the latest technology and techniques, Happy Home Services guarantees sustainable solutions that enhance the functionality of your home.
Details
- Onsite servicesAvailable
Location
Hours
Reviews
4.8
2,052 reviews
5 stars
1,867
4 stars
76
3 stars20
2 stars20
1 star
69
What are people saying?
AI-generated from recent customer reviews
Customer Service
Technicians are consistently described as friendly, professional, and knowledgeable, providing excellent customer service.
Response Time
The company is praised for its quick response times, often sending technicians out the same day or within hours of a service call.
Pricing Transparency
While many customers appreciate the upfront pricing and lack of pressure for unnecessary repairs, some express concerns about high costs for repairs and installations.
Quality of Work
Most reviews highlight thorough inspections and effective repairs, although there are a few complaints regarding follow-up issues and installation problems.
Communication
Customers appreciate the clear communication from technicians regarding the work needed and the status of their service.
- KFkim ferezaJan 3, 20264.0Called on December 27, 2025, hoping to find someone that could look at my thermostat as it went out that morning. Small kids in the house and was going to be cold that night. Raymond came out the same day and come to find out the fuse connected to the unit outside had blown. We didn't know there was fuse outside. Super friendly. The only reason not 5 stars is because dispatch said it would cost $149 and how ever much to fix it. Ended up costing a total of $454. I was a bit shocked but it was necessary.
- BHbill haynesDec 31, 20255.0Easy company to deal with. Great communication. Very satisfied
- RMRob McKinnieDec 17, 20255.0On the coldest day of the season, our HVAC went out at night. The house was freezing, 16°, and we needed it fixed asap. We called our regular "big name" HVAC company, and they said they couldn't get to it until the following afternoon. Side note, when I called to cancel the appointment we made as a backup, they said they had no appointment scheduled. Thanks, "big name" HVAC brand. I immediately called Happy Home, and Simon was at our house within 45 minutes. He was courteous, appreciative, and extremely helpful in explaining the problem and the remedy. We were happy to sign up for their VIP package that included multiple checks for a year. We're happy to be Happy Home customers now!
- MMMartha MartinDec 15, 20255.0Daniel was a wonderful technician! He went over what he would do and did doing great detail. I am very pleased with the service I received and will recommend your company to friends and neighbors
- KFKathleen FarrellDec 9, 20255.0The technician was great. I found him to be very knowledgeable. He explained everything in detail. Also, I had an emergency situation with no heat in freezing outdoor cold temps and the technician was here within an hour and quickly got me up and running. My technician was Leighton Beckwith and he is amazing.
Frequently Asked Questions About Happy Home Services
What services does Happy Home Services provide?
Happy Home Services specializes in residential HVAC and plumbing repair and installation in Durham, NC, ensuring optimal comfort with high-quality air conditioning, heating, and plumbing solutions.
Are Happy Home Services' technicians licensed professionals?
Yes, Happy Home Services employs licensed professionals to deliver efficient and reliable HVAC and plumbing services.
What are the operating hours of Happy Home Services?
Happy Home Services operates 24 hours a day, 7 days a week, providing round-the-clock service.
How can I contact Happy Home Services?
You can reach Happy Home Services by phone at +1 919-378-0197 or email at info@happyhomeservicesnow.com.
Does Happy Home Services have an online presence?
Yes, you can find them on their website at https://happyhomeheatingandcooling.com/, Facebook at HappyHomeServicesDurhamNC, and Instagram under the handle happyhomeservices_.
Where is Happy Home Services located?
Happy Home Services is located at 5112 Neal Road, Durham, NC 27705, USA.
Are there other HVAC service providers near Happy Home Services?
Yes, nearby HVAC service providers include Lee Air Conditioning, Bryant-Durham Services, Carrier Enterprise, and JD Service Now, offering additional options in the area.
What nearby places can help customers locate Happy Home Services?
Happy Home Services is near Asphalt Experts Inc, RXO shipping center, and Custom Sheetmetal Services, which can serve as landmarks when visiting the area.
What other home-related services are available near Happy Home Services?
Nearby you can find Floor Coverings International for flooring needs, Trademasters Services Inc for home services, and SiteOne Landscape Supply for landscaping and outdoor equipment.
Are there any recreational or travel-related businesses near Happy Home Services?
Yes, Bull City Gymnastics offers sports and recreation activities nearby, and for travel needs, Thrifty Car Rental and Hertz Rent A Car are close to Happy Home Services.