Business Details
About
HVAC ContractorAir Conditioning ContractorHeating ContractorHome Improvement ContractorInsulation Contractor
Green Horizon One Hour Heating & Air Conditioning is your trusted local choice for HVAC repair, installation, and maintenance in Raleigh-Durham. From keeping your home cool in the summer to ensuring reliable heat in the winter, our expert technicians deliver quality service backed by StraightForward® pricing and a 100% satisfaction guarantee. Whether it’s a system tune-up, new installation, or improving indoor air quality, we take pride in treating every home like our own. Always on time—or you don’t pay a dime®.
Location
Green Horizon One Hour Heating & Air Conditioning
4628 Industry Ln, Durham, NC
27713, United States
Hours
Reviews
4.8
891 reviews
5 stars
814
4 stars
35
3 stars7
2 stars7
1 star
28
What are people saying?
AI-generated from recent customer reviews
Professionalism
Technicians are consistently described as professional, courteous, and knowledgeable.
Customer Service
Many customers praised the company's responsiveness and willingness to address issues promptly.
Mixed Experiences
While many reviews are positive, there are notable complaints about service quality and communication failures.
Technical Expertise
Technicians demonstrated strong problem-solving skills and provided clear explanations of issues and solutions.
Timeliness
Customers appreciated the punctuality of technicians and the quick response times for service calls.
- LTLars Thorvald5 days ago1.0They might have great service, but I'll never know because I called literally 15 times today and no one ever answered.
- TCTrevor ClementsOct 6, 20255.0Very professional and possesses the requisite skills.
- PPPhillip PowellSep 17, 20251.0This is one of the worse companies to do business with. The techs are clueless and management are liars. They have stole my money for a year and never done any work. Tried to sell me something that they already sold me. That was the first negative sign with this company. There are so many more with just my experience. Frank was aware of all of the issues that happened and promised to make things right with me and I still haven’t heard anything from Frank. The icing on the cake was they sent me an invoice with someone else signature. I was referred to this company by a coworker. Now that the coworker seen the way I have been treated I don’t think she will be using this company anymore. If I could rate this company lower than a 1 I certainly would
- PDPenny DietzAug 12, 20255.0Tyler arrived on time, was courteous, and had good knowledge of my system, a Daikin mini-split. He explained everything clearly and made sound recommendations for extending the life of my HVAC system.
- SKSinead KAug 12, 20255.0Had an insulation quote from the owner, Bobby Ferrel. He was knowledgeable and honest, I trusted what he told us about the work. Great experience overall, highly recommend
Frequently Asked Questions About Green Horizon One Hour Heating & Air Conditioning
What HVAC services does Green Horizon One Hour Heating & Air Conditioning offer?
They provide HVAC repair, installation, maintenance, system tune-ups, new installations, and indoor air quality improvements.
Which brands does Green Horizon One Hour Heating & Air Conditioning work with?
They work with Amana, Daikin, Goodman, and Waterfurnace brands.
What are the business hours of Green Horizon One Hour Heating & Air Conditioning?
Monday to Friday from 7:00 AM to 7:00 PM, Saturday from 7:00 AM to 3:00 PM, and closed on Sundays.
Where is Green Horizon One Hour Heating & Air Conditioning located?
They are located at 4628 Industry Ln, Suite C, Durham, NC 27713, USA.
How can I contact Green Horizon One Hour Heating & Air Conditioning?
You can call them at +1 919-321-9985 or email sam@greenhorizon.com.
What areas does Green Horizon One Hour Heating & Air Conditioning serve?
They serve the counties of Durham, Wake, Orange, Alamance, Franklin, Granville, and Chatham in North Carolina.
Are there nearby HVAC service options close to Green Horizon One Hour Heating & Air Conditioning?
Yes, nearby HVAC services include One Hour Heating & Air Conditioning - Durham, NC, Green Horizon, and Acme Plumbing Co., which may offer complementary or alternative services.
What nearby places can customers visit when coming to Green Horizon One Hour Heating & Air Conditioning?
Customers can visit local spots like Sharp 9 Gallery for live jazz and the Durham Jazz Workshop for music education before or after their HVAC service.
Are there nearby businesses that could complement home services alongside Green Horizon?
Yes, nearby businesses like Humble Brothers Carpet Cleaning and Wilson's Lawn Services offer home cleaning and landscaping services that customers might find useful.
Does Green Horizon One Hour Heating & Air Conditioning guarantee their service?
Yes, they offer a 100% satisfaction guarantee and StraightForward® pricing, ensuring quality service and reliability.