Technicians consistently demonstrated professionalism, courtesy, and knowledge during service calls.
Customer Service
Customers appreciated the prompt and caring customer service, with many noting quick response times and effective communication.
Quality of Work
Most reviews highlighted the thoroughness and effectiveness of the technicians in diagnosing and resolving HVAC issues.
Installation Issues
A few customers reported problems related to installation quality, indicating some inconsistency in service.
Overall Satisfaction
Many customers expressed high satisfaction with their experiences, recommending the company for HVAC services.
JC
Joy Clinebell
Jan 5, 2026
5.0
Ashton and Chance arrived during scheduled window. They were courteous, knowledgeable and professional. They listened to our concerns with airflow to 2 bedrooms. They quickly identified a damper was practically closed to the 2 bedrooms. They measured airflow at each vent within the main level and reset/distributed. They explained what was done and expectations based on changes. We will monitor comfort levels for next 4+ weeks. A+ service.
CR
Cheryl Rhodes
Dec 30, 2025
5.0
The Tech was extremely polite and concerned he took his time and made sure everything was working well. The people In the office and field are extremely nice and caring people. I have also purchased the maintenance plan in which they come out to check the unit to make sure it is running properly. I had a small issue with my system but they took care of it with no hesitation. I really appreciate them. Thank you guys for everything
JL
Jessica Logan
Dec 19, 2025
5.0
I use Comfort Air at my business and residence, and have the bi-annual maintenance plan. They’ve always been so quick in response to my late minute scheduling requests. I’ve used a couple different a/c companies before, and Carolina has been the best in both quality and pricing. We kept having yearly issues with our AC, and Carolina was the company to finally find a solution.
My technician who came today was super thorough and very nice. 10/10, do recommend!
MW
Matthew Wolfer
Dec 15, 2025
1.0
This company has terrible installation issues. My unit was installed 14 months ago and is leaking refrigerate because of a faulty installation. Search out any other company.
RM
Reid Morgan
Dec 11, 2025
5.0
Had Wayne Blalock to service our HP unit. Wayne listen to my concerns and was very informative on going over each check points on trying to solve our problem and advising what he found. Pictures were taken on readouts and conditions found on the outdoor and indoor unit. He provided an overall repair steps with pricing on each and performed the repair services that I requested. Very satisfied with his service and would welcome his service again
Frequently Asked Questions About Carolina Comfort Air
What are the business hours for Carolina Comfort Air?
Carolina Comfort Air is open daily from 7:00 AM to 9:00 PM.
Where is Carolina Comfort Air located?
The business is located at 703 N Clinton Ave, Dunn, NC 28334, USA.
How can I contact Carolina Comfort Air?
You can call them at +1 919-367-3818 or email marketing@carolinacomfortair.com.
When was Carolina Comfort Air established?
The company was established in 2007.
What services does Carolina Comfort Air provide?
They offer HVAC contractor services.
Is there a website where I can learn more about Carolina Comfort Air?
Yes, visit https://www.carolinacomfortair.com/?utm_source=GMB&utm_medium=Google&utm_campaign=Dunn for more information.
Which nearby grocery store can I visit when at Carolina Comfort Air?
Safemart of Dunn is a nearby grocery and health food store you can visit before or after your service.
Are there any nearby places for car maintenance near Carolina Comfort Air?
Yes, Speedy Hand Car Wash and 24 HR Semi Truck & Trailer offer car wash and auto repair services close by.
What nearby places of worship can I find close to Carolina Comfort Air?
Nearby churches include Lou Chapel Church, Faith Deliverance Tabernacle Church, New Vision of Christ Christian Center, Trinity AME Zion Church, East Granville Street Church of God of Prophecy, and House of Prayer.
Are there educational institutions near Carolina Comfort Air?
Yes, nearby educational centers include Harnett County Training School, Central Carolina Community College - Dunn Center, Harnett County Early College, National Harnett High School Alumni, and Dunn Head Start Learning Center.