For after-hours emergency, will call and/or commercial water heater full service delivery, please call (800) 217-9480. Ferguson HVAC is an industry leader in wholesale heating & cooling supply offering the equipment, parts and supplies you need for commercial and residential heating and air conditioning projects. As HVAC supply professionals, Ferguson associates offer unique advantages over the competition with premium HVAC equipment, parts, tools, product knowledge and business solutions.
Frequently Asked Questions About Ferguson HVAC Supply
I need help with ferguson.com. Who can I contact?
We are dedicated to providing our customers with a superior level of service. If you have questions, we have a dedicated customer support team ready to help. Please call us at 888-222-1785 or email customer.support@ferguson.com and a knowledgeable support representative will be able to assist you. Our hours of operation are Monday - Friday, 8 a.m. - 8 p.m. EST.
I forgot my password. How can I log in to my account?
If you forgot your password, simply click the Forgot Password link in the Login dropdown. Then enter the email address under which your ferguson.com account is registered. You will receive an email that will prompt you to reset your password so you can quickly access your account.
I have a new email address. How can I log in to my account?
To access your ferguson.com account, please log in using your old email address first. You can then update your email address in a few clicks. Simply go to My Settings under the My Ferguson tab and click Manage My Info. From there you can edit and save your email address so that the next time you log in, you can use your new email address.
Can I store my login information?
On ferguson.com, you can select Remember Me when you enter your login credentials to save your email address, which is your username. The next time you go to log in to your account, your email address will already be entered to help you save time. It will not, however, save your password. This is a security measure to protect your sensitive account information.
Does ferguson.com look the same on different web browsers?
Because web browsers are constantly being updated, ferguson.com is designed to work best on the most popular web browsers and therefore may appear different depending on your web browser. Ferguson.com is designed to support:
Microsoft Corp.’s Edge
Apple Inc.’s Safari
Mozilla’s Firefox
Google Inc.’s Chrome
Please note that ferguson.com may still work on other web browsers, but some features may not appear the same as in the web browsers listed above or may not appear at all.
Can I pay with my credit card on ferguson.com?
Yes. You can purchase products using Visa, Mastercard and American Express.
Does ferguson.com offer financing?
Yes, ferguson.com offers commercial financing through GreatAmerica Financial for qualified applicants. Learn more about business credit to see how it could benefit you.
Does ferguson.com have a privacy & security policy?
Yes, ferguson.com has a privacy and security policy. Protecting our customers’ information is our top priority.
What products and services does Ferguson HVAC Supply offer?
Ferguson HVAC Supply offers wholesale heating and cooling equipment, parts, tools, and supplies for commercial and residential HVAC projects.
What are the store hours for Ferguson HVAC Supply in Charlotte, NC?
The store is open Monday through Friday from 7:00 AM to 4:30 PM and closed on Saturdays and Sundays. It is also closed on certain holidays.
How can I contact Ferguson HVAC Supply for after-hours emergency or commercial water heater delivery?
For after-hours emergency, will call, and full-service commercial water heater delivery, call (800) 217-9480.
What payment methods does Ferguson HVAC Supply accept?
Ferguson HVAC Supply accepts Visa, Mastercard, and American Express for purchases.
Does Ferguson HVAC Supply offer financing options?
Yes, Ferguson.com offers commercial financing through GreatAmerica Financial for qualified applicants.
How do I reset my password if I forget it on ferguson.com?
Click the Forgot Password link on the login page, enter your registered email, and follow the email instructions to reset your password.
What should I do if I have questions or need help with ferguson.com?
You can contact Ferguson's dedicated customer support team by calling 888-222-1785 or emailing customer.support@ferguson.com during Monday to Friday, 8 a.m. to 8 p.m. EST.
Are there any nearby places where I can grab a drink or food before visiting Ferguson HVAC Supply?
Yes, Cenveo, a bar and pub, is located nearby where you might grab a drink before or after your visit.
Where can I find automotive services close to Ferguson HVAC Supply?
Nearby, you can visit Clark Tire & Auto or Dealer Tire for tire and automotive repair services.
Are there any other home improvement or hardware stores near Ferguson HVAC Supply?
Yes, nearby places include Lansing Building Products, Alside Supply Center, and Shred-it for related home improvement and business services.