Business Details
About
HVAC ContractorPlumber
Since 1999, Carolina Air, Inc. Heating, Cooling & Plumbing has been providing expert service and repair for heating, cooling, and plumbing systems throughout Moore County and the surrounding areas. By combining our decades of experience with a commitment to quality and attention to detail, we ensure every job is done right the first time. From HVAC to plumbing, we're here to provide reliable, comprehensive service
Details
- Onsite servicesAvailable
Location
Hours
Reviews
4.8
2,529 reviews
5 stars
2,353
4 stars
71
3 stars16
2 stars17
1 star
72
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, knowledgeable, and professional demeanor of the technicians.
Timeliness
Many reviews highlighted the promptness of service, with technicians often arriving ahead of schedule.
Thoroughness
Technicians were noted for their thorough inspections and detailed explanations of issues and solutions.
Reliability
Despite some isolated incidents of missed appointments, the overall sentiment reflects a strong trust in the company's reliability and service quality.
Value for Money
Customers appreciated the fair pricing and value of the maintenance plans offered.
- LSLarry Smith2 days ago5.0They are totally professional and would totally recommend them to anyone looking for a great company to work with
- JFJason Fradenburgh3 days ago5.0Carolina Air always is great about scheduling my service. Bobby the technician is always professional, polite, and knowledgeable.
- TTTerry Tuthill3 days ago5.0I needed to have Carolina Air visit our new home to inspect the heating of our home as it appeared the temperature when set appeared to be on and on. James, a senior Tech I do believe arrived in good time within the appointment window of 3 hours. He was cleanly dressed in work attire, placed booties on immediately when stepping into our home and asked and listened very well. He clarified how the amps during summer cooling is different in the winter which explained the slightly higher electric bill we receive in the winter. I did not know that. As well, he checked the outside unit to confirm pressures were functioning in spec and also went into the attack to inspect the heat pump there. He also took the time to use a couple of screws to enhance the securing of the equipment in the attic. He confirmed our home is holding temperature consistent with the thermostat setting which I had a concern about. He is a solid worker, knows what he is doing and I have complete confidence and understanding our our AC/Heat Pump equipment now. I recommend Carolina Air without question. James is a very positive image for the company and should be the pattern for all techs who visit customers in their homes
- LLLee6 days ago4.0No contact reminding me of appointment or letting me know when he would be here until an hour before appointment when service man let me know he was arriving.
- FAFranklin AdkinsJan 5, 20265.0- last night my heating system went out. Arctic plumbing was able to send sam and alex. They diagnosed the unit and came back today replaced the part. Our heat is working better than ever!
Frequently Asked Questions About Carolina Air
What types of services does Carolina Air offer?
Carolina Air provides expert heating, cooling, and plumbing services including installation, repair, and maintenance throughout Moore County and surrounding areas.
Where is Carolina Air located?
Carolina Air is located at 3700 US-15 #501, Carthage, NC 28327, USA.
What are Carolina Air's hours of operation?
Carolina Air operates 24 hours a day, 7 days a week, providing around-the-clock service.
How can I contact Carolina Air?
You can contact Carolina Air by phone at +1 910-661-4537 or email them at service@carolinaair.com.
Does Carolina Air have an online presence where I can learn more or book services?
Yes, Carolina Air's website is https://carolinaair.com/, and they have social media pages on Facebook (facebook.com/carolinaairinc) and Instagram (@carolinaair.inc).
What languages are supported by Carolina Air?
Carolina Air provides services primarily in English.
Is there a nearby gas station where I can refuel if I'm visiting Carolina Air?
Yes, Speedway gas station is located nearby, which is convenient if you need to refuel before or after visiting Carolina Air.
Are there any local eateries near Carolina Air where I can grab a meal?
Yes, Dunkin' Donuts and La Familia Mexican Grill are close by, offering coffee and donuts or Mexican cuisine for a quick bite around your visit.
What local attractions can I visit near Carolina Air?
You can visit the Moore County Agricultural Fair and Moore County Fairgrounds nearby, both offering events and entertainment throughout the year.
Can I find automotive services near Carolina Air?
Yes, there are several automotive-related businesses nearby including NAPA Auto Parts, Clayton's Auto Repair and Mean Machines, and Leenheer Automotive for repair and parts needs.