Business Details
About
Window Installation Service
US Home Exteriors provides gutter protection, windows, patio doors, entry doors, siding,
porch conversions, patio enclosures, roofing, and patio cover services for the Burlington, NC area.
Details
- Requires appointmentAvailable
- Onsite servicesAvailable
Location
Hours
Reviews
4.1
65 reviews
5 stars
47
4 stars
2
3 stars0
2 stars
5
1 star
11
- CMChris McCannJul 8, 20251.0We have had 4 different appointments with this company for a simple gutter repair where they installed gutter guards and they don't want anyone else working on them otherwise it will void the warranty, the latest appointment was scheduled yesterday for this morning, again no show, no call, nothing. This has been an ongoing issue for two months now. I would not recommend this company.
- SMSean McAdamsJun 1, 20222.0I first used US Home exteriors for insulation and gutter cover installation in 2010 with very good results and support. When my family moved to a new home we decided to use them again in Nov 2021 for gutter cover installation. The crew that arrived were not prepared for the work, installed the material incorrectly, scratched up siding and left without completing. I contacted the supervisor multiple times to ask for the work to be fixed. The crew came out again ( reluctantly) to fix their work. They spent an hour and it was still not done properly. Guards were not lined up, joints were open and some spots overhung by an inch or 2. They said they sent someone out to check and it was “normal” and needed to settle. I was reminding of the warranty so not to worry. After another 5 months of back and forth and guards falling off, I asked for them to come and remove and give me my money back. I have since been called by the owner (Doug) and Vice President (Amy) who were great to talk with and helped me resolve the situation. I wished I had talked with them sooner.
- SJSmith JamesJun 10, 20211.0Paid 11,000$ for the windows back in February they installed a crack window in March now middle of June and still waiting on a replacement They more excuses then a 5yr old
- DPDanny ParkerApr 17, 20201.0This company sales contracts that the can't fulfill, then will laugh at you when you complain. Don't do business with them!!
Frequently Asked Questions About US Home Exteriors
How many years of experience do you have?
Our company has accumulated 25 years of experience in the window installation industry, providing expert services to our valued clients.
When was your business founded?
US Home Exteriors was established in 2004, marking the beginning of our commitment to delivering high-quality window installation services in the Triad and Triangle areas.
Do you offer free estimates?
We are pleased to provide complimentary estimates for all our window installation projects, allowing our clients to make informed decisions about their home improvements.
Do you offer financing options?
To accommodate our clients' needs, we do offer various financing options for window installation projects, making it easier to enhance your home's exterior.
How many years of experience does US Home Exteriors have in the window installation industry?
US Home Exteriors has 25 years of experience providing expert window installation services.
When was US Home Exteriors founded?
US Home Exteriors was established in 2004, starting its commitment to quality window installation in the Triad and Triangle areas.
Does US Home Exteriors provide free project estimates?
Yes, US Home Exteriors offers complimentary estimates for all window installation projects to help clients make informed decisions.
Are financing options available for home exterior projects at US Home Exteriors?
US Home Exteriors offers various financing options to help clients afford window installation and other exterior home improvements.
What types of home exterior services does US Home Exteriors provide?
They offer services including gutter protection, windows, patio doors, entry doors, siding, porch conversions, patio enclosures, roofing, and patio covers.
What are the operating hours of US Home Exteriors?
US Home Exteriors is open Monday through Friday from 8:00 AM to 5:00 PM and closed on weekends and major holidays.
What payment methods does US Home Exteriors accept?
Payments can be made via American Express, Cash, Check, Discover, Financing, Invoice, Mastercard, and Visa.
Which nearby gas stations can customers visit when coming to US Home Exteriors?
Customers can stop by the nearby Shell or BP gas stations, both conveniently located close to US Home Exteriors in Burlington, NC.
Are there any local landmarks near US Home Exteriors worth visiting?
Yes, the Alamance Mill Village Historic District is nearby and offers historical buildings and a museum that customers might enjoy visiting before or after their appointment.
What community services and facilities are near US Home Exteriors that might interest visitors?
Nearby places include the Village of Alamance Town Hall for public services, Patterson Family Dental Care for health needs, and the Children’s House Montessori School for families in the area.