Ferguson Plumbing Supply

2.3
3 reviews

About

Plumbing Supply StoreBathroom Supply StoreHardware StoreIndustrial Equipment SupplierHome Improvement StoreDrywall & InsulationSafety Equipment SupplierWholesalerPump Supplier
For after-hours emergency, will call and/or commercial water heater full service delivery, please call (800) 217-9480. Ferguson is a leading plumbing supplier for the professional plumbing contractor who demands quality plumbing products, tools, repair parts, operation supplies and bathroom fixtures from today's top manufacturers. Whether you specialize in service calls or new construction plumbing, we specialize in getting you the wholesale plumbing supply products and solutions you need to stand up to every plumbing project. See how our knowledgeable associates, on-site trainings and full-service solutions give you the tools you need to better serve your customer.

Details

  • DeliveryAvailable
  • Curbside pickupAvailable

Location

Ferguson Plumbing Supply
30 Bryson Street, Asheville, NC
28803, United States

Hours

Reviews

2.3
3 reviews
5 stars
1
4 stars
0
3 stars
0
2 stars
0
1 star
2
  • PA
    Pat Amann
    Mar 23, 2024
    1.0
    The "salesman" could not have been less interested in showing us products or giving advice.
  • IH
    Info H2H
    Jun 30, 2023
    5.0
    I work for a local remodeler and had a client that was in desperate need of a vanity with specific requirements. We had started the ordering process with other retailers and were very disappointed with their customer service. We made a frantic call and Morgan R. stepped in to help us! She did an amazing job with listening to our requests and was reviewed the vanities we were considering. She gave amazing advice on quality and which vanity would best suite our needs! She was able to place our order and has since been amazing to communicate with for the delivery of this item. Thank you so much Morgan!
  • JW
    John White
    Jul 18, 2022
    1.0
    If you could give 0 stars, I would! Trey there has THE WORST customer service of any representative I have talked to at any business. He couldn't care less about the customer's concerns, and offered NO help whatsoever. These people told us when we ordered a dishwasher in October 2021 (at which time they asked that we pay the FULL amount at that time) that it would be a 3 month wait. Every month after the 3 months we call to get an update, (Because they NEVER called us for any update) and each month out, it gets pushed back, over and over again. We're now at 10 months!!! And they have had our money for 10 months. These people never seemed to care when we expressed our concerns, never knew who we were, that we had ever even ordered anything, and I'm sure if we hadn't followed up, we would have been forgotten about. When we asked to speak to managers, we were lied to! Called back and spoke directly to a manager. Lies. And runaround that's all you'll get here. Take my advice go anywhere else, these people are dishonest, and have no regard for any form of customer service.

Frequently Asked Questions About Ferguson Plumbing Supply

I need help with ferguson.com. Who can I contact?

We are dedicated to providing our customers with a superior level of service. If you have questions, we have a dedicated customer support team ready to help. Please call us at 888-222-1785 or email customer.support@ferguson.com and a knowledgeable support representative will be able to assist you. Our hours of operation are Monday - Friday, 8 a.m. - 8 p.m. EST.

I forgot my password. How can I log in to my account?

If you forgot your password, simply click the Forgot Password link in the Login dropdown. Then enter the email address under which your ferguson.com account is registered. You will receive an email that will prompt you to reset your password so you can quickly access your account.