For after-hours emergency, will call and/or commercial water heater full service delivery, please call (800) 217-9480. Ferguson is a leading plumbing supplier for the professional plumbing contractor who demands quality plumbing products, tools, repair parts, operation supplies and bathroom fixtures from today's top manufacturers. Whether you specialize in service calls or new construction plumbing, we specialize in getting you the wholesale plumbing supply products and solutions you need to stand up to every plumbing project. See how our knowledgeable associates, on-site trainings and full-service solutions give you the tools you need to better serve your customer.
The "salesman" could not have been less interested in showing us products or giving advice.
IH
Info H2H
Jun 30, 2023
5.0
I work for a local remodeler and had a client that was in desperate need of a vanity with specific requirements. We had started the ordering process with other retailers and were very disappointed with their customer service.
We made a frantic call and Morgan R. stepped in to help us! She did an amazing job with listening to our requests and was reviewed the vanities we were considering. She gave amazing advice on quality and which vanity would best suite our needs!
She was able to place our order and has since been amazing to communicate with for the delivery of this item. Thank you so much Morgan!
JW
John White
Jul 18, 2022
1.0
If you could give 0 stars, I would! Trey there has THE WORST customer service of any representative I have talked to at any business. He couldn't care less about the customer's concerns, and offered NO help whatsoever. These people told us when we ordered a dishwasher in October 2021 (at which time they asked that we pay the FULL amount at that time) that it would be a 3 month wait. Every month after the 3 months we call to get an update, (Because they NEVER called us for any update) and each month out, it gets pushed back, over and over again. We're now at 10 months!!! And they have had our money for 10 months. These people never seemed to care when we expressed our concerns, never knew who we were, that we had ever even ordered anything, and I'm sure if we hadn't followed up, we would have been forgotten about. When we asked to speak to managers, we were lied to! Called back and spoke directly to a manager. Lies. And runaround that's all you'll get here. Take my advice go anywhere else, these people are dishonest, and have no regard for any form of customer service.
Frequently Asked Questions About Ferguson Plumbing Supply
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We are dedicated to providing our customers with a superior level of service. If you have questions, we have a dedicated customer support team ready to help. Please call us at 888-222-1785 or email customer.support@ferguson.com and a knowledgeable support representative will be able to assist you. Our hours of operation are Monday - Friday, 8 a.m. - 8 p.m. EST.
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On ferguson.com, you can select Remember Me when you enter your login credentials to save your email address, which is your username. The next time you go to log in to your account, your email address will already be entered to help you save time. It will not, however, save your password. This is a security measure to protect your sensitive account information.
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Can I pay with my credit card on ferguson.com?
Yes. You can purchase products using Visa, Mastercard and American Express.
Does ferguson.com offer financing?
Yes, ferguson.com offers commercial financing through GreatAmerica Financial for qualified applicants. Learn more about business credit to see how it could benefit you.
Does ferguson.com have a privacy & security policy?
Yes, ferguson.com has a privacy and security policy. Protecting our customers’ information is our top priority.
What products and services does Ferguson Plumbing Supply offer?
Ferguson Plumbing Supply provides quality plumbing products, tools, repair parts, operation supplies, and bathroom fixtures for professional plumbing contractors, specializing in wholesale plumbing supply solutions for both service calls and new construction projects.
What are the operating hours of Ferguson Plumbing Supply in Asheville, NC?
Ferguson Plumbing Supply is open Monday through Friday from 9:00 AM to 5:00 PM, Saturday from 10:00 AM to 5:00 PM, and is closed on Sundays and certain holidays.
How can I contact Ferguson Plumbing Supply for after-hours emergencies or water heater deliveries?
For after-hours emergency, will call, and commercial water heater full service delivery, you can call (800) 217-9480.
Does Ferguson Plumbing Supply offer delivery and pickup options?
Yes, Ferguson Plumbing Supply offers delivery, in-store pickup, and curbside pickup. Same-day delivery is not available.
What types of payment methods are accepted at Ferguson Plumbing Supply?
You can pay for purchases using Visa, Mastercard, and American Express credit cards.
Is financing available for purchases at Ferguson Plumbing Supply?
Yes, commercial financing is offered through GreatAmerica Financial for qualified applicants.
Where is Ferguson Plumbing Supply located?
Ferguson Plumbing Supply is located at 30 Bryson Street, Asheville, NC 28803, USA.
What nearby places can I visit when I come to Ferguson Plumbing Supply in Asheville?
Nearby places include Ferguson Bath, Kitchen & Lighting Gallery for kitchen and bath products, FedEx Office Print & Ship Center for mailing services, and Blue Ridge Parkway, a scenic park ideal for educational visits and outdoor activities.
Are there dining options near Ferguson Plumbing Supply in Asheville?
Yes, nearby dining options include Wendy's for fast food, Cava offering Mediterranean cuisine, and Asaka Japanese Cuisine for Japanese food.
What automotive services are available near Ferguson Plumbing Supply?
You can find automotive services nearby such as Eurosport for repairs and Precision Tune Auto Care for oil changes and automotive maintenance.