Business Details
About
PlumberEmergency PlumbersLeak Detection ServiceSewer & Drain CleaningWater PurifiersWater Heater Service
Need a plumber? We do that! Call Roto-Rooter Plumbing & Drain Service in Asheville, NC when you need plumbing repair or drain cleaning services. We have been Asheville’s local plumber since 1935. In 1978, the Eckberg family purchased the Asheville, NC franchise and still operate the business today. What began as a drain cleaning business has expanded to a full-service plumbing company, providing excavation, leak detection, and septic pumping services as well. Whether you're experiencing a plumbing emergency, or something as simple as a leaky faucet, Roto-Rooter can help you get it fixed fast. We fix toilets, sinks, showers, clogged drains, water & drain lines, water heaters, and pumps. Roto-Rooter's expert plumbers are standing by 24/7.
Location
Roto-Rooter Plumbing & Drain Service
44 Buck Shoals Rd, Arden, NC
28704, United States
Hours
Reviews
4.8
1,649 reviews
5 stars
1,531
4 stars
52
3 stars10
2 stars20
1 star
36
What are people saying?
AI-generated from recent customer reviews
Professionalism
Technicians consistently demonstrated professionalism, courtesy, and knowledge during service calls.
Responsiveness
Customers appreciated the quick response times and same-day service for urgent plumbing issues.
Customer Service
Many reviews highlighted excellent customer service, with technicians explaining issues clearly and providing helpful recommendations.
Quality of Work
Overall, customers were satisfied with the quality of work performed, often noting successful resolutions to plumbing problems.
Pricing Concerns
Some customers expressed concerns about pricing and perceived high costs for services rendered.
- AKAthena Kinch1 day ago5.0I called first thing in the morning with an emergency need with a leaky pipe and they came out within two hours. CJ was very respectful and walked me through everything that needed to be done and the pricing involved. He was able to fix both of my leaks, one of which took a bit of investigation by getting into a wall. I felt comfortable with his skills, and he was very personable and he made the whole situation more pleasant than it might have been.
- LBLogan Burley2 days ago5.0Caleb was kind and comfortable to have at the house during an after hours visit. He did a great job fixing an outdoor water line break. The repair was in a cramped space under my deck. It was cold, dark, muddy, and wet, and he still maintained a positive “can do” attitude. It would have been easy for him to tell me it that the repair could not have been completed that night. Thanks to him, our water system was back up and running in no time. Thanks Caleb!
- SCSam Cudd6 days ago5.0CJ kept us informed of his arrival time and thus was punctual, his work was strategic to the situation and thorough! In addition he was very pleasant, we were impressed!
- SCsallie chandlerDec 31, 20255.0Caleb came after hours. After listening to my situation he went to work. I had a clogged sewage pipe under my house. Caleb had to pull that big machine up and down my steps, and that wasn't easy to do. He had to run it through both ends of the line to find the clog and take care of it. He even went into the crawlspace to check pipe fittings. I felt bad for him because it was a very cold evening. It took a little time, but, he got the job done. Caleb made sure that nothing was backing up before he left. I was a little shocked at the price, as I haven't had to hire a plumber in many years. However, I would definitely recommend them to get the job done.
- LCLindsey CoffeyDec 26, 20255.0Many thanks for Caleb from Roto Rooter coming to my house around 7PM on the day after Christmas! He was polite, respectful, funny, and he FIXED the problem! I will be calling again!
Frequently Asked Questions About Roto-Rooter Plumbing & Drain Service
What types of plumbing services does Roto-Rooter Plumbing & Drain Service offer?
Roto-Rooter provides plumbing repair, drain cleaning, excavation, leak detection, septic pumping, and services for toilets, sinks, showers, water heaters, and pumps.
Is Roto-Rooter Plumbing & Drain Service available for emergencies?
Yes, Roto-Rooter offers 24/7 emergency plumbing service with expert plumbers ready to assist at any time.
Where is Roto-Rooter Plumbing & Drain Service located?
The business is located at 44 Buck Shoals Rd, Unit H5, Arden, NC 28704, USA.
How long has Roto-Rooter Plumbing & Drain Service been operating in Asheville?
Roto-Rooter has been Asheville’s local plumber since 1935 and has been family-owned since 1978.
What payment options are accepted by Roto-Rooter Plumbing & Drain Service?
They accept American Express, Cash, Check, Discover, Financing, MasterCard, and Visa.
How can I contact Roto-Rooter Plumbing & Drain Service?
You can call their main phone number at +1 828-348-7333 or email them at office@rrsouth.com.
What are the business hours of Roto-Rooter Plumbing & Drain Service?
They are open 24 hours a day, 7 days a week, providing round-the-clock service.
Are there any nearby automotive repair services close to Roto-Rooter Plumbing & Drain Service?
Yes, Monitech Ignition Interlock Systems and Raytek Window Tinting are nearby automotive-related services useful for car repairs or window tinting needs while visiting.
What local businesses near Roto-Rooter offer complementary home services?
Nearby businesses like Orkin Pest Control, Integrity Roofing LLC, and The Garage Authority offer pest control, roofing, and home improvement services that complement Roto-Rooter's plumbing services.
Are there convenient facilities nearby if I need to run errands before or after my visit to Roto-Rooter?
Yes, there are nearby facilities such as the United States Post Office and USPS Collection Point for mailing services, as well as LibertyX Bitcoin Cashier ATM for cash needs.