Business Details
About
PlumberHVAC Contractor
Hellgate Plumbing, Heating and Cooling would not be a success without the support of our customers and staff. We treat them as if they are family, emphasizing how much we truly appreciate them in everything that they do for us. We want to personally thank the Missoula community for believing in this company over the last 30 years, and let's make the next 30 years even better! We strongly focus on high-efficiency plumbing/heating equipment, including tankless water heaters, heat pump water heaters, boilers and combination-boilers, mini splits, heat pumps and furnaces. We also specialize in servicing plumbing, heating, and air conditioning needs, including residential repairs, and installs.
Details
- Requires appointmentNot available
- Onsite servicesAvailable
Location
Hellgate Plumbing, Heating, And Cooling
725 Strand Ave, Missoula, MT
59801, United States
Hours
Reviews
4.9
990 reviews
5 stars
962
4 stars13
3 stars5
2 stars3
1 star7
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly and professional demeanor of the technicians, highlighting their clear communication and willingness to explain processes.
Timeliness
Many reviews noted the prompt response times and quick scheduling for urgent repairs, with technicians often arriving on the same day or the next.
Quality of Work
Overall, the quality of repairs and installations was highly rated, with several customers expressing satisfaction with the thoroughness and effectiveness of the service provided.
Pricing Concerns
Some customers expressed dissatisfaction with pricing, feeling that certain services were overpriced compared to DIY solutions or other providers.
Follow-Up and Communication
Customers appreciated the proactive communication from the office staff, including appointment reminders and follow-up after service completion.
- JMJoe MillerNov 17, 20255.0Great customer service and friendly, knowledgeable techs. They were very transparent during the repair process and no hidden surprises. Always very pleasant to speak with and willing to help with whatever problem you have.
- TCTyler CallsenNov 14, 20255.0I had a time sensitive plumbing issue that was not an emergency and Helga was immediately very responsive and I had a good feeling straight after speaking with the person you picked up the phone. Less than a week later the plumber was out and completed the work in a difficult environment at a reasonable price in a faster than expected time frame. I'll do my best to use hell I gave it for my plumbing needs in the future based on this experience Specific callouts to whoever answered the phone I forget her name And the plumber Steve S, amazing professionalism and nice guy
- TGTed GNov 14, 20255.0Gas smell out of our boiler had our family choosing between warm home and possible serious health issue. Hellgate came out between jobs the next day and got our heat back in line safely. Thank you Abram and Lisa !
- DKDenny KlempNov 10, 20255.0Abe was very helpful and knowledgeable. He walked us through the process of cleaning and repair of our hot-water boiler system. We appreciate the texts and email confirmation of the appointment with a picture of who was going to be helping us. Topnotch service.
- JMJake MatthewsNov 4, 20251.0The igniter in my furnace went out and I didn’t have the part on hand. It’s a $50 part that literally plugs in and is bolted down by two bolts. Maybe a 5-10 minute replacement. So I figured maybe $150-$200 max for the job. It’s my fault for not asking for an estimate, but I didn’t have much of a choice being that it was 60º and below and we have four young kids. Well the igniter stopped functioning the same night and when I called to ask what my options were, i was basically told it was to book another appointment. So when I asked for a breakdown of the $470 bill, I was told “ummm it includes their knowledge, and tools, and experience and stuff like that”. They couldn’t give an official breakdown of costs. Needless to say, I decided to self diagnose at night when the kids were sleeping. I watched some YouTube videos and poked around the unit. I spent $132 total on new flame rollout switches, a new flame sensor, a new pressure switch, and a new control board. It took me 1-2 hours max to replace everything with brand new parts. It’s up and running with no issues just yet. The house is warm for tonight. No thanks to Hellgate. In the end I am thankful though, I’ve learned some new and very valuable skills apparently. Everybody should fix their own furnaces. They would’ve charged me $1,500+ for the work I did.
Frequently Asked Questions About Hellgate Plumbing, Heating, And Cooling
What services does Hellgate Plumbing, Heating and Cooling offer?
Hellgate Plumbing, Heating and Cooling provides high-efficiency plumbing and heating equipment services, including tankless water heaters, heat pump water heaters, boilers, mini splits, heat pumps, furnaces, as well as residential plumbing, heating, and air conditioning repairs and installations.
Where is Hellgate Plumbing, Heating and Cooling located?
Hellgate Plumbing, Heating and Cooling is located at 725 Strand Ave, Missoula, MT 59801, USA.
What are the business hours of Hellgate Plumbing, Heating and Cooling?
Hellgate Plumbing, Heating and Cooling is open 24 hours a day, seven days a week.
How can I contact Hellgate Plumbing, Heating and Cooling?
You can contact Hellgate Plumbing, Heating and Cooling by phone at +1 406-203-3258 or via email at hellgateplumbing@gmail.com.
Does Hellgate Plumbing, Heating and Cooling require appointments for service?
No, Hellgate Plumbing, Heating and Cooling does not require appointments for service.
What payment options are accepted at Hellgate Plumbing, Heating and Cooling?
Accepted payment options include cash, check, contactless payments, Discover, financing, Mastercard, and Visa.
How long has Hellgate Plumbing, Heating and Cooling been serving the Missoula community?
Hellgate Plumbing, Heating and Cooling has been serving the Missoula community since 1986, over 30 years.
What nearby dining options are available if I visit Hellgate Plumbing, Heating and Cooling?
Nearby dining options include Taco Treat, Nickle Ante Casino's Mexican restaurant, Emerald City Casinos with Latin American dishes, and Papa John's Pizza for delivery or takeout.
Are there wellness or health services near Hellgate Plumbing, Heating and Cooling?
Yes, nearby you can find Evergreen Coaching and Wellness LLC, Coherent Touch Massage, Sagrada Acupuncture, Missoula Naturopathic Clinic, Wulf Acupuncture, Natura Health and Wellness, Felton Dental Care, Montana Eyecare, Missoula Medical Inc, Ike Heaphy PC, and Alpine Foot and Ankle Clinic.
What nearby businesses could help me with my home or insurance needs?
Nearby businesses include Premier Paints for painting supplies, Montana Real Estate Connection and Burke Orizotti Real Estate for real estate services, Darby South - State Farm Insurance Agent and Cliff Plantz: Allstate Insurance for insurance, and Custom West Pest Control for pest control services.