Business Details
About
Water Damage RestorationFire Disaster RecoveryMold RemovalFlood Disaster RecoveryMold Inspection Service
We hope you never have to call 911 Restoration. If you do, it likely means you’re dealing with water damage, mold, fire, or smoke issues, and that’s never a good day. For over 20 years, we've strived to be more than just disaster recovery experts; we've aimed to be compassionate allies during your time of need. Our restoration process focuses on reducing stress by providing clear communication at every step. Knowing what’s happening, what comes next, and when things will return to normal can make a huge difference. So, when disaster strikes, remember you have a partner who understands the importance of both urgency and empathy, helping you get a fast, fresh start.
Location
911 Restoration of Central Mississippi
101 First Choice Drive, Madison, MS
39110, United States
Hours
Reviews
4.8
110 reviews
5 stars
105
4 stars0
3 stars1
2 stars0
1 star
4
What are people saying?
AI-generated from recent customer reviews
Response Time
Customers consistently praised the quick response time of the team, often arriving within an hour of the call.
Professionalism
The staff was frequently described as professional, courteous, and knowledgeable, providing reassurance during stressful situations.
Customer Service
Many reviews highlighted excellent communication and customer service, with team members checking in regularly and addressing concerns promptly.
Quality of Work
Overall, customers were satisfied with the quality of work performed, noting thoroughness and attention to detail in restoration efforts.
Recommendations
Numerous customers expressed high levels of satisfaction, recommending the service to others for water damage restoration needs.
- JHJohn HolmesDec 14, 20255.0I can’t say enough good things about my experience with Richard and Kevin when disaster struck out or shop in Ridgeland. Our entire store flooded due to our sprinkler system malfunctioning at 3:30 on Friday afternoon. We called 911 Restoration and in less than 1 HOUR they had an entire crew here cleaning up the water and over 30 fans set up to dry it out. I wish I could give more than 5 stars. I’m impressed. You will be my first call if this ever happens again. Highly recommend!!
- BMBrittney MitchellSep 12, 20255.0Kyle, Tristian and their crew did an absolutely wonderful job at getting rid of the water and mold in our master bath after the A/C unit had a clog and caused water everywhere. Hopefully I won't have to have anymore work done, but if I do, I would definitely use them again!!
- DJDAR JrAug 1, 20255.0Our house flash flooded on a Sunday evening and I was on the phone before the water had receded. Their crew was there in less than 2 hours and removed all of the wet carpet and started fans and dehumidifiers. Very pleased with their response and especially Bryan who checked in daily to monitor moisture levels until we were in the clear. I highly recommend 911 Restoration and their responsive crew.
- JNJennifer NewtonSep 1, 20225.0Brad was the project manager that was assigned to my home. He and his crew were very good we’re very quick to get to my home and had the water cleaned up in two hours. Brad made the process very comforting and explain everything thoroughly. I highly recommend this company to anyone and we use them over and over again
- WCWalker CulverAug 30, 20225.0Richard Lee, Brad, and their team responded to my call after having water damage to our home. They showed up within 15 minutes! In a world of panic the 911 team walked us threw every step. I couldn’t me more satisfied with there manners, work ethic, and how professional they were. I highly recommend them!
Frequently Asked Questions About 911 Restoration of Central Mississippi
What types of disaster restoration services does 911 Restoration of Central Mississippi offer?
911 Restoration of Central Mississippi provides emergency restoration services for water damage, mold remediation, fire and smoke damage cleanup, and storm and flood damage repair for both residential and commercial properties.
Where is 911 Restoration of Central Mississippi located?
It is located at 101 First Choice Drive, Suite D, Madison, MS 39110, United States.
What are the business hours of 911 Restoration of Central Mississippi?
The business is open 24 hours a day, seven days a week, including weekends.
How can I contact 911 Restoration of Central Mississippi?
You can reach them by phone at +1 601-501-6119 or visit their website at https://www.911restorationjackson.com/.
Does 911 Restoration of Central Mississippi serve both residential and commercial customers?
Yes, they offer both residential and commercial restoration services.
What should I expect from 911 Restoration of Central Mississippi during the restoration process?
They focus on reducing stress by providing clear communication at every step, including what is happening, next steps, and timelines to get your property back to normal.
Are there any nearby services that can assist with home cleaning or carpet needs?
Yes, R&R Steam Cleaning nearby offers home cleaning and carpet services, which can complement restoration efforts.
If I need to coordinate event photography or audiovisual rentals during my restoration, is there a nearby business?
Bowie Audio Visual nearby provides audiovisual equipment rental and event photography services.
Where can I find a relaxing massage therapy session near 911 Restoration of Central Mississippi?
Serenity Medical Massage is nearby, offering massage therapy and spa services to help you relax before or after your restoration project.
What nearby dining options are available if I visit 911 Restoration of Central Mississippi?
You can find fast food options like Wendy's and Sonic Drive-In nearby for a quick meal.