Unique Heating and Cooling

4.8
136 reviews
Germicidal UV lights

About

HVAC ContractorHeating ContractorAir Quality ConsultantWater Heater ServiceGas Line ContractorAir Conditioning Contractor
Since 1967, Unique Heating and Cooling has been St. Louis' trusted name for complete climate control solutions. More than just HVAC contractors, they are dedicated to ensuring your home or business enjoys perfect comfort. From comprehensive AC and furnace services to advanced systems like boilers and mini splits, Unique Heating and Cooling delivers expertise you can rely on. They also specialize in improving your indoor air quality. Discover the difference that experience and dedication make!

Details

  • Requires appointmentAvailable
  • Onsite servicesAvailable
  • Free parking lotNot available
  • Free street parkingAvailable

Location

Unique Heating and Cooling
11760 Westline Industrial Dr, St. Louis, MO
63146, United States

Hours

Reviews

4.8
136 reviews
5 stars
129
4 stars
1
3 stars
1
2 stars
1
1 star
4

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the exceptional customer service, highlighting the professionalism, responsiveness, and helpfulness of the staff and technicians.

Timeliness

Numerous reviews noted the company's prompt response times and ability to schedule service quickly, often on the same day.

Professionalism

Technicians were frequently described as knowledgeable, courteous, and thorough in their work, providing clear explanations of issues and solutions.

Quality of Work

Customers expressed satisfaction with the quality of repairs and installations, often mentioning the efficiency and effectiveness of the service provided.

Pricing Concerns

Some customers raised concerns about higher diagnostic fees compared to competitors, suggesting potential for improvement in transparency regarding costs.
  • MP
    Misty Phegley
    Dec 4, 2025
    5.0
    Kevin diagnosed a problem arco could not and managed to find the part the next day. Professional courteous and knowledgeable.
  • LL
    Lois
    Dec 3, 2025
    1.0
    We didn't have heat and I called around 4:15 p.m. and scheduled a service visit for that evening. The charge was $175 as it was after hours. Got call awhile later stating that they wouldn't come if I didn't have a service agreement. What? Wasn't the $175 enough for a diagnosis? So much for dealing with urgent issues. Would never use this company because of poor customer service.
  • JH
    Jacob Howard
    Nov 10, 2025
    5.0
    We hired Unique to replace our furnace as well as replace some aging flue piping. I couldn’t have been more pleased with the work that was done. Our salesman was Mike and he was very good at explaining everything and was very responsive to my questions. They got us taken care of in a very timely manner at a price we felt was reasonable. Would highly recommend.
  • JK
    Julie Keller
    Oct 15, 2025
    5.0
    Great customer service . Everyone I interacted with was so helpful and kind. So grateful for them. Seamless install and looked like they were never here they left it so clean! Thank you for making this less stressful
  • SR
    Sam Rotman
    Oct 2, 2025
    5.0
    Tony did a great job diagnosing the issue the with the system and explaining things. Thanks for coming out, talk soon

Frequently Asked Questions About Unique Heating and Cooling

What services does Unique Heating and Cooling offer?

Unique Heating and Cooling offers comprehensive HVAC services including AC and furnace installation, repair, maintenance, mini split systems, boilers, indoor air quality improvements, and water heater services.

What brands does Unique Heating and Cooling work with?

They work with Daikin, Trane, Mitsubishi, Lochinvar, and Weil-McLain brands.