Cardinal Roofing & Solar Solutions

Reviews

• SB

  Sarah B

  Nov 1, 2025
  1.0
  I entered into a contract on April 8, 2025, with CRSS for storm damage repairs to my home It has now been more than seven months since the contract was signed, and no work has been performed, nor have any materials been delivered or installed. I have exercised my right to terminate the contract. Because no services were rendered and no a substantiated expenses were incurred, I’ve exercised my right to terminate the contract and have requested a full refund which also includes my deductible. There has been a seven-month delay caused by CRSS’s refusal to move forward with the repairs as requested by my Insurance company. My insurance company confirmed they would accept photos of a repair that did not match and would submit them for review toward a full replacement. Despite this, no progress has been made on the siding or gutters, leaving my home in disrepair and an eyesore to the neighborhood. The siding has been removed on two separate occasions for samples and has yet to be replaced As communicated by phone on August 13, 2025, I requested completion of the project before the end of September 2025 to avoid HOA fines. It is now November 1, 2025 and still nothing is done. He refuses to return my money and feels like he is owed 40% of the money I paid up front. Nothing, absolutely NOTHING is stated in my contract that he is owed money when nothing is done. The insurance company asked for specific photos, those were not given and they requested a second time to be able to move forward. It’s apparently mine and the insurance companies fault that he was not able to do his job the first time of getting the photos. And lastly when I asked why things were still not moving forward, he told me that now he needed someone from the insurance company to show him where the damages are! I don’t know how it went from the initial scope of multiple people seeing the damages to now, not being able to see them and needing the insurance to come out to show him where they are. I requested to have my money by October 31, and here November 1, NOTHING! I’m sorry that I got involved with this company.

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