Reed's Plumbing & Excavating

4.7
687 reviews

About

Plumber
Since 1972, Reed’s has been the trusted choice in Springfield, MO, for home services. Whether it's plumbing, heating and cooling, excavating, or septic system services, our team delivers service you can count on with a customer-first approach. Reed’s plumbing team is equipped to handle everything from emergency repairs and sewer line service to expert water heater installation and repair. Our HVAC specialists keep your home comfortable year-round with preventative maintenance, furnace and air conditioning service, and reliable repairs. We also provide professional septic system installation, pumping, repairs, and ongoing maintenance to keep your system running at its best. We serve both residential and commercial customers. Call us today!

Location

Reed's Plumbing & Excavating
611 W Commercial St, Springfield, MO
65803, United States

Hours

Reviews

4.7
687 reviews
5 stars
617
4 stars
23
3 stars
4
2 stars
2
1 star
41

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers consistently praised the professionalism, knowledge, and efficiency of the technicians, highlighting their ability to resolve issues quickly.

Responsiveness

Many reviews noted the prompt response times, with technicians often arriving the same day or within a few hours of the call.

Customer Experience

Overall, customers reported positive interactions with staff, appreciating their friendliness and willingness to explain processes and costs.

Pricing Transparency

While most customers found the pricing reasonable, a few expressed concerns about unexpected charges or miscommunication regarding service fees.

Reliability

Reed's Plumbing is frequently recommended for their dependable service, with many customers stating they would use them again for future plumbing needs.
  • GW
    Gil Wilson
    1 day ago
    5.0
    As always, top notch service starting with when Thomas headed for our house. YOU are the only company I know that the customer can see in real time by GPS location of the tech and get a text when he is on property. That is awesome. Thomas was more than professional. He was personable and went about his visit with a confidence that aired about him that said he knew his business. He was very helpful. We have an issue when the humidity is high and he gave me things to look for and when we should reach out when it happens in the future. Quality employees in any business are key. Hang onto this young man
  • BH
    Brenna Hart
    5 days ago
    5.0
    I had Reeds come out to my work and they pumped the septic with two wonderful guys, Will and Robbie. Will told us what was going on with our septic and let us know when it was done. The people at Reeds are really good and communicate very well with you. I highly recommend just giving them a call if you need any plumbing or septic done.
  • JS
    Jeffrey Seago
    Nov 14, 2025
    5.0
    Great experience. Dave was very helpful in diagnosing a problem with a septic system we have struggled with for years, and then Waylon and Will professionally and neatly fixed the problem. My septic system would overflow about twice a year, and we could never pinpoint the problem. We called Reed's based on a friend's recommendation. Dave came out same day and figured out why we had problems: Roots were growing through the line between the house and septic tank! I was so happy to finally have an answer and that there was a solution. Waylon and Will came out a few days later and were able to fix the problem. Despite several pipes in the way, they did not break a single one. They fixed the problem and put my landscaping stones back in place. Thank you Reed's!
  • CR
    Caroline Runion
    Nov 8, 2025
    5.0
    We had an emergency situation over the weekend. Shane came out, assessed the issue, was clear on his game plan and resolved the situation quickly! Overall a great experience and, should we need help again, will definitely use Reeds Plumbing.
  • TJ
    Tracey Jefferson
    Nov 3, 2025
    5.0
    I highly recommend Reeds Plumbing! Both technicians i dealt with were Dave and Shane. Each came out very quickly and diagnosed our water heater issues and to help us get back up and running! Very knowledgeable and professional and helpful and quick to answer any and all questions!

Frequently Asked Questions About Reed's Plumbing & Excavating

What services does Reed's Plumbing & Excavating offer?

Reed's provides plumbing, heating and cooling, excavating, and septic system services, including emergency repairs, sewer line service, water heater installation and repair, HVAC maintenance and repairs, and septic system installation and maintenance.

Where is Reed's Plumbing & Excavating located?

Reed's Plumbing & Excavating is located at 611 W Commercial St, Springfield, MO 65803, USA.