Business Details
About
Heating ContractorHVAC ContractorAir Conditioning Contractor
Seeking a trusted HVAC partner? FTS Heating & Cooling, rooted in Springfield, Missouri, has been keeping families comfortable for decades. Formerly known as Bertsch Heating and Air, our family-owned and operated business delivers expert heating, air conditioning, and ventilation services with a focus on your needs. Serving both Springfield and Marshfield, our experienced technicians offer reliable solutions, from routine maintenance to complete system replacements. We are dedicated to providing high-value service and a quick response, ensuring your complete comfort and satisfaction.
Details
- Free parking lotAvailable
- Free street parkingAvailable
- On-site parkingAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.9
157 reviews
5 stars
146
4 stars
5
3 stars
3
2 stars0
1 star
3
What are people saying?
AI-generated from recent customer reviews
Customer Service
Technicians are consistently described as friendly, professional, and knowledgeable, providing thorough explanations and options to customers.
Timeliness
Most reviews highlight the promptness of service, with technicians often arriving on time and addressing issues quickly.
Quality of Work
Customers express satisfaction with the quality of repairs and maintenance, noting that technicians are thorough and effective in resolving HVAC issues.
Communication
Many customers appreciate the clear communication regarding services, options, and pricing, contributing to a positive overall experience.
Mixed Experiences
While most feedback is positive, there are a few complaints regarding scheduling issues and pricing concerns for certain parts.
- BRbrooke robinson5 days ago5.0Jay designed several options for us to customize for our HVAC replacement and answered many questions for us. Was an easy process and excited for our new unit.
- RRrockinslyDec 22, 20254.0Jay was very personable and thorough. He left us some options to think over
- JCJenni CatronDec 22, 20255.0Jay was very nice when presenting our options for a new system. He was patient and explained everything well.
- JSJessica StegnerDec 16, 20255.0Trevor came out for a routine service call. He was very thorough and explained everything he was doing to examine the system. Even made sure to turn the units back to the same setting before leaving.
- SVSarah VinsonDec 16, 20255.0Cory did a great job and had our issue diagnosed and resolved quickly and efficiently. He also took the time to explain everything he had done and he answered all my questions. I highly recommend this family owned company!