Business Details
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At Benjamin Franklin Plumbing of Springfield, we respect you, we respect your time, and, most importantly, we respect the trust that you put in us to keep your home's Plumbing running smoothly. It’s why we back all of our work with a 100% customer satisfaction guarantee for two years, and it’s why we’re always on time—guaranteed. Whether you need yearly maintenance, replacement, or emergency service give us a call or book online 24/7. We service Springfield, Nixa, Ozark, Republic, Rogersville, Willard, Walnut Grove, Fair Grove, Ash Grove, Billings, Clever, Sparta, Highlandville, Strafford, Battlefield, Turners, and Brookline.
Details
- Credit cardAvailable
- Onsite servicesAvailable
- On-site parkingAvailable
Location
Benjamin Franklin Plumbing of Springfield
3378 S Scenic Ave, Springfield, MO
65807, United States
Hours
Reviews
4.8
572 reviews
5 stars
529
4 stars
17
3 stars4
2 stars3
1 star
19
What are people saying?
AI-generated from recent customer reviews
Professionalism
Technicians consistently demonstrated professionalism, courtesy, and respect during service calls.
Timeliness
Customers appreciated the prompt response and timely arrival of technicians for scheduled appointments.
Quality of Service
Most reviews highlighted the efficient and effective resolution of plumbing issues, with many customers expressing satisfaction with the work done.
Communication
Technicians provided clear explanations of the work needed and maintained good communication throughout the service process.
Customer Satisfaction
Overall, customers expressed high levels of satisfaction and willingness to recommend the service to others.
- JJJonathan JamesDec 27, 20255.0Aven was professional, courteous, and got the job done in a very timely manner. I appreciate the service!
- LBLeonard BrunnerDec 5, 20255.0Called the day before(late) and they got here early next morning. Now my wife can catch up on her laundry.
- RMRobert MillsOct 15, 20251.0By far the worst experience that I have had hiring any "professional" service. I recognize some of the fault is partially on me, but I hired a plumbing service to help do my shower in my house. I have an older style plumbing and instead of being advised on problems that will arise using the newer pieces. I got nothing. Then they tried to steal the shower head that I had just purchased to be used until the newer pieces could be installed. I tried several times to be reasonable and get some advice even after the installation just to see if there was anything I could do to fix the problems I am running into. Basically the screws do not align to the plate, so only one screw is utililized. They won't call me back like they said to even just say that there isn't anything that can be done. There is much more, but I am tired of writing. I would rate 0 but it won't let me rate lower.
- MMMary MorrowSep 4, 20255.0Troy is vary knowledgeable and answered all of my questions.
- HSHanna StaffordJul 25, 20255.0Chase Allen and Aven Hartley were our technicians for a glass leak located under our house. They provided great service and had the leak fixed in just a few short hours. Highly recommend.