B&L Plumbing Service, Inc

4.8
1199 reviews

About

Plumber
B&L Plumbing Service, Inc. offers Kansas City metro area commercial and residential plumbing services, including sewer and water excavation. We are a family-owned and operated business and have been satisfying our customers since 1998. At B&L Plumbing, we go above and beyond to take care of our plumbing customers and are always ready to take care of any problem that you may have with your plumbing systems. We know your time is valuable. That is why when you call, our plumbers will arrive when you need us with a skilled service technician and a well-stocked truck ready to troubleshoot and repair your plumbing problem on the spot. We also have available a full line of plumbing replacement products if you want to upgrade or update.

Location

B&L Plumbing Service, Inc
313 SE Oldham Pkwy, Lee's Summit, MO
64081, United States

Hours

Reviews

4.8
1,199 reviews
5 stars
1,095
4 stars
40
3 stars
9
2 stars
5
1 star
50

What are people saying?

AI-generated from recent customer reviews

Timeliness

Many customers appreciated the punctuality of the service technicians, noting they arrived on time for appointments.

Customer Service

Technicians were frequently described as friendly, knowledgeable, and professional, contributing to a positive customer experience.

Quality of Work

Most reviews highlighted the efficiency and effectiveness of the plumbing repairs, with many customers expressing satisfaction with the results.

Communication

Customers noted good communication regarding appointment scheduling and updates on service progress, although some expressed concerns about pricing transparency.

Mixed Experiences

While many reviews were positive, there were a few negative experiences regarding service delays and high charges for simple repairs.
  • CM
    Chelle Morris
    5 days ago
    5.0
    Jason was a pleasure to work with was quick, friendly, courteous. Couldn't ask for a better service experience!
  • RG
    Rose Giguere
    Jan 2, 2026
    5.0
    I had B & L Plumbing come out today to fix a sewer ejector pump that I thought had to be replaced. Fortunately, it was an easy fix. I’ve used B & L Plumbing for years and I can tell you you can trust them and they do a great professional job. I am grateful for Jason, one of their plumbers Who had to put up with me on New Year’s Eve at 11:55 PM with my alarm to the sewer ejector pump going off. Yes, five minutes before midnight! He walked me through the entire process of how to get the alarm stopped and make sure everything was OK until they came out to repair it or or replace it . If there were more stars to give them I would. They’re the best company.
  • KB
    Kathy Byrnes
    Dec 31, 2025
    5.0
    Josh Welker was the technician. Very friendly, quick and efficient. Feel pricing was reasonable!!
  • KR
    Katie Robinson
    Dec 12, 2025
    5.0
    They arrived when they said they would. Went over options with me, and saved me more than $200 than the other company we priced. Jason was very nice and showed me exactly what he was doing. Then gave me some suggestions for future upgrades we might want to make to our old pipes. No pressure tactics. Will definitely use them again.
  • WC
    William Coleman
    Dec 9, 2025
    1.0
    I was charged $425 to fix a shower handle. Private service call, not through home warranty. No estimate provided upfront. Required a $5 part and less than one hour of labor. The part wasn’t on the truck, and the total repair took two weeks. When asked for an itemized invoice, I was given an invoice with one line showing service - shower repair, quantity - 1, total price - $425. Not helpful. I spoke with the office manager to walk me through this ans it felt a little high and was told “we don’t have hourly labor costs or service call costs. We just charge a flat fee.” Will not be using them again.

Frequently Asked Questions About B&L Plumbing Service, Inc

What services does B&L Plumbing Service, Inc offer?

B&L Plumbing Service, Inc provides commercial and residential plumbing services including toilet, tub, shower head, bathroom kitchen faucet repairs, water heater services, drains, outside faucets, garbage disposal replacement, sump pumps, and washing machine drain and valves repairs.

What are the business hours of B&L Plumbing Service, Inc?

B&L Plumbing Service, Inc operates 24/7, every day of the week.