Business Details
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Superior Heating & Cooling has been providing residential heating and cooling services to St Charles, St Louis, Warren County, and Lincoln County areas since 1972. Our team specializes in repairing and maintaining all makes & models of HVAC equipment. We are a Factory Authorized Bryant® Dealer installing the highest efficiency home heating and cooling systems in the Lake St Louis area.
Location
Hours
Reviews
5.0
2,064 reviews
5 stars
2,017
4 stars25
3 stars2
2 stars6
1 star14
What are people saying?
AI-generated from recent customer reviews
Customer Service
Technicians are consistently described as friendly, professional, and knowledgeable, providing excellent customer service.
Reliability
Customers appreciate the promptness and reliability of the service, often highlighting quick response times and timely appointments.
Technical Expertise
Technicians demonstrate strong technical skills and knowledge, effectively diagnosing and resolving issues while educating customers.
Overall Satisfaction
Many long-term customers express high satisfaction with the service, often recommending the company to others.
Communication
Technicians are noted for their clear communication, explaining processes and answering customer questions thoroughly.
- DPDave Paul3 days ago5.0Korey showed up promptly to perform preseason checkup on furnace at our home. We just moved in and had no experience with this furnace or thermostat. He walked me through everything and provided very valuable information. We have used Superior at our other house for years and have always been happy with their service.
- RGRoss Gabriel3 days ago5.0Jesse came over and installed a new furnace at my home. The old one was getting past it's prime. I like this new furnace, it's quiet and has a wifi connected thermostat to use in the future. Your service people are the best. Always on time. And very knowledgeable. Thanks again!
- VEVIOLET ESTERS4 days ago5.0I rarely give 5 stars on anything. However, this service was excellent!!! The serviceman, Michael Shuman, was excellent as well. He took time to explain everything from beginning to end. He listened to my concerns and ensured me that the plumbing issue had been resolved. If all service and servicemen are of this caliber, l would highly recommend them. The company name fits the service received!
- CMChuck MingNov 17, 20255.0My furnace stopped working it was 40 years old it gave its all but we needed a a new hvac system. I call superior service and they sent out a professional team of two Jesse and Noah. These guy worked 8 hours on this install without a break until the job was completed. Thanks to the whole team for helping me get this point Jesse and Noah you guys did a great job thank you.
- KWKaren WaltonNov 3, 20255.0Excellent experience with Korey as he provided service on our heater system and gave us valuable advice and assistance with numerous issues related to home maintenance. I highly recommend this business. Korey is knowledgeable, helpful, and professional. We also had plumbing work today performed by John Goste, and once again, we were totally impressed with the professionalism and quality of work provided. If you need plumbing work, we highly recommend John. He was timely, professional and knowledgeable. Because of Korey and John, we plan to use Superior Service for all our home maintenance needs.
Frequently Asked Questions About Superior Service
What areas does Superior Service provide heating and cooling services to?
Superior Service provides residential heating and cooling services to St Charles, St Louis, Warren County, and Lincoln County areas.
What types of HVAC equipment does Superior Service repair and maintain?
They specialize in repairing and maintaining all makes and models of HVAC equipment.
Is Superior Service a dealer for any specific HVAC brands?
Yes, Superior Service is a Factory Authorized Bryant® Dealer, installing high efficiency heating and cooling systems.
What are the operating hours for Superior Service?
Superior Service is open Monday through Friday from 7:00 AM to 8:30 PM and on weekends from 8:00 AM to 12:00 PM.
What payment options does Superior Service accept?
They accept American Express, Cash, Check, Discover, Financing, Invoice, MasterCard, and Visa.
What services does Superior Service offer besides HVAC?
In addition to HVAC services, they offer plumbing, pest control, electrical work, indoor air quality services, backflow testing, radon mitigation and testing, and more.
How can customers book a maintenance appointment for their furnace or AC?
Customers can schedule an $85 furnace or AC maintenance appointment through their website at https://www.superior-service.com/appointment/.
What nearby real estate agencies are close to Superior Service in Lake St. Louis?
Nearby real estate agencies include Synergy Title, Keller Williams Realty, Rebecca Bauer, Heather Underwood, Realtor, Crossroads Realty Group, and MJ Burns Construction.
Are there any nearby pest control services to Superior Service?
Yes, nearby pest control services include Thermal Flow Technologies and Mosquito Squad of West St. Louis County.
Which nearby stores provide electrical or lighting supplies that customers might visit when servicing their HVAC systems?
Nearby stores include Rexel, an electrical supply store and wholesale store, and Outdoor Lighting Perspectives of St. Louis, which offers lighting products and electric services.