YOUR GO-TO ST. LOUIS MASONRY AND CHIMNEY RESTORATION EXPERTS.
Stop hoping you’re safe. Know you’re safe with chimney services from Approved Home Improvements.
Many customers praised the professionalism and knowledge of the staff, highlighting their courteous behavior and thorough explanations of the work performed.
Timeliness
Several reviews noted issues with scheduling and punctuality, including no-shows and last-minute cancellations, which negatively impacted customer experiences.
Quality of Work
Customers generally expressed satisfaction with the quality of work done, particularly in chimney repairs and inspections, often mentioning thoroughness and attention to detail.
Customer Service
Feedback indicated mixed experiences with customer service, with some customers appreciating responsiveness while others reported difficulties in communication and follow-up.
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Hal Davies
Nov 30, 2025
5.0
I highly recommend Approved Home Improvements for Chimney cleaning and repair. Our Chimney was in dire need of repair and needed a complete renovation. These guys know what they are doing. They worked efficiently and were done in 3 days. When the left everything was cleaned up and looking good.
TC
Tai Cole
Nov 19, 2025
1.0
They are very unprofessional. No show, no call on the day of appointment. When I tried calling them to ask where they were, what happened to them, no one answered my calls or called me back. GO SOMEWHERE ELSE! They also called me the day before appointment so I know it was scheduled. Worst customer service. Don’t know how they are a “business”
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Paul Sherman
Nov 10, 2025
5.0
Approved home improvements did the job right. We needed our chimney flu repaired about joints had cracked and they performed the job quickly and correctly. Their tutorial videos about their work were very informative to understand what work and repairs would be done, and how. Arlene was nice to work with over the phone, and James knows his stuff.
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Craig Edwards
Nov 6, 2025
5.0
Approved Home Improvements was awesome to work with! They showed up with a big crew that worked hard the entire time — steady progress start to finish. The foreman kept me in the loop the whole day, explaining what they were doing and why, even showing me pictures that were taken of the issue, progress, and completion-which I really appreciated.
They finished everything the same day and stuck to the original quote. They also spotted a couple of tuckpointing issues that weren’t part of the job but offered a fair price to fix them on the spot. I’d reached out to several companies about cracks inside my chimney, and these guys were the only ones who could apply HeatShield — saving me a ton of money and fixing the smoke leakage problem.
Super happy with the results and will definitely be calling them again for my annual chimney sweep!
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Gretchen Vitt
Nov 6, 2025
5.0
Approved did a fantastic job repairing our chimney. The gentlemen arrived right on time and couldn't have been any nicer. They were very respectful of our home. We feel very secure having fires this winter.