Tri-State Water Power and Air

4.7
713 reviews

About

Water Softening Equipment Supplier
Tri-State is a leading provider of home upgrades including standby generators, water treatment systems, air purifiers, and safe rooms.

Location

Tri-State Water Power and Air
1220 South West End Boulevard, Cape Girardeau, MO
63703, United States

Hours

Reviews

4.7
713 reviews
5 stars
637
4 stars
23
3 stars
5
2 stars
7
1 star
41

What are people saying?

AI-generated from recent customer reviews

Service Quality

Most customers praised the professionalism, knowledge, and efficiency of the technicians, highlighting their ability to solve problems quickly.

Scheduling Issues

Several customers reported frustrations with missed appointments and poor communication regarding scheduling, leading to dissatisfaction.

Product Reliability

While many customers expressed satisfaction with the products and services, some reported issues with equipment reliability and installation problems.

Customer Support

Feedback indicated a lack of responsiveness from customer service, particularly in urgent situations, which negatively impacted customer trust.

Technician Performance

Technicians like Zach, Kevin, and Greg received high marks for their thoroughness, friendliness, and ability to explain technical issues clearly.
  • LM
    Lisa McClendon
    5 days ago
    5.0
    Aaron went above and beyond during our service call today! Professional, courteous, efficient!
  • JR
    Jim Rainey
    Nov 12, 2025
    5.0
    Greg is an outstanding technician! Very knowledgeable of the generator and how it works and took the time to answer any questions I had during his most recent visit. It is obvious that he takes pride in his work and wants to make sure everything is in order, and his workplace was clean and picked up when he is finished with the job!
  • SB
    Susan Butler
    Nov 7, 2025
    5.0
    Kevin did a great job. He explained everything in detail and was so helpful with setting up the remote monitoring and maintenance. He needs a raise!
  • LT
    Lisa Turner
    Nov 6, 2025
    5.0
    They were wonderful! They were here early and got done in the time they said they would. It looks great! They answered our questions and were very friendly. Thank you
  • JR
    Justin Rose
    Nov 5, 2025
    5.0
    Kevin May came out and performed a checkup service on my generator, and did an amazing job. After he was done he explained everything he did and all the work and checks that were performed. He was extremely professional, thorough, and knowledgeable about everything. I cant recommend him enough

Frequently Asked Questions About Tri-State Water Power and Air

What types of home upgrades does Tri-State Water Power and Air provide?

Tri-State Water Power and Air offers home upgrades including standby generators, water treatment systems, air purifiers, and safe rooms.

Where is Tri-State Water Power and Air located?

Tri-State Water Power and Air is located at 1220 South West End Boulevard, Cape Girardeau, MO 63703, USA.