Technicians are consistently described as professional, knowledgeable, and courteous.
Service Quality
Many customers praised the quality of service, noting promptness and thoroughness in addressing issues.
Communication
While most technicians communicated well, there were complaints about scheduling and follow-up communication from the office.
Customer Satisfaction
Overall, many customers expressed satisfaction with the service received, although some reported issues with equipment and service reliability.
Negative Experiences
A few customers reported significant dissatisfaction due to scheduling failures and perceived overcharging for services.
GH
Gigi Haston
Dec 31, 2025
5.0
Luke did an amazing job and went out of his way to get job done. We’ve been using Tri-state for 6 years. Give them a call and ask for Luke
SS
Sbarn
Dec 30, 2025
5.0
Jordan was very pleasant and professional and did his job. But, I am still waiting for a call from office regarding a date to have equipment replaced , I called and left a message after week after service call.
BC
Beverly Carney
Dec 29, 2025
5.0
Tri-state corrected the problem as soon as they received the parts needed. The problem was on the supply side from Briggs&Stratton. Very good service people. Tech service is right on the ball, and friendly to the customer.
JE
James Erwin
Dec 23, 2025
5.0
Kevin always does a superb job! Quick and thorough with his work. And he’ll take time to answer any questions that you have. He’s a great asset to your company!
SP
Scarlett Pennington
Dec 17, 2025
5.0
Lukas did a great job. He was courteous, competent and on time. He did his work in a timely manner and communicated what was wrong and what he did to fix the problem. Overall Lukas did a fantastic professional service. Thank you, TriState Water & Air
Frequently Asked Questions About Tri-State Water Power and Air
What types of home upgrades does Tri-State Water Power and Air provide?
Tri-State Water Power and Air offers home upgrades including standby generators, water treatment systems, air purifiers, and safe rooms.
Where is Tri-State Water Power and Air located?
Tri-State Water Power and Air is located at 1220 South West End Boulevard, Cape Girardeau, MO 63703, USA.
What are the operating hours of Tri-State Water Power and Air?
Tri-State Water Power and Air operates Monday through Friday from 8:00 AM to 9:00 PM, Saturdays from 8:00 AM to 2:00 PM, and is closed on Sundays.
How can I contact Tri-State Water Power and Air?
You can contact Tri-State Water Power and Air by calling +1 877-301-7693.
When was Tri-State Water Power and Air established?
Tri-State Water Power and Air was established in 1995.
What category of business is Tri-State Water Power and Air classified under?
Tri-State Water Power and Air is classified as a Water Softening Equipment Supplier.
Are there any parks near Tri-State Water Power and Air where customers can relax?
Yes, Shawnee Park Field 11 and Shawnee Park Kids Soccer Fields are nearby parks where customers can relax or enjoy recreational activities before or after their visit.
Is there a public health center near Tri-State Water Power and Air?
Yes, the Cape Girardeau County Public Health Center is located nearby, providing convenient access to health services.
Where can customers find internet services near Tri-State Water Power and Air?
Customers can find internet services nearby at Fiber Flow Networks and Connectify Fiber for their connectivity needs.
What local landmarks or historical buildings are close to Tri-State Water Power and Air?
Nearby landmarks include West Court Manor, Lindenwood Senior Apartments, Rosebrook Apartments, and Sundance Cape Girardeau Apartments.