Most customers praised the professionalism, knowledge, and efficiency of the technicians, highlighting their ability to solve problems quickly.
Scheduling Issues
Several customers reported frustrations with missed appointments and poor communication regarding scheduling, leading to dissatisfaction.
Product Reliability
While many customers expressed satisfaction with the products and services, some reported issues with equipment reliability and installation problems.
Customer Support
Feedback indicated a lack of responsiveness from customer service, particularly in urgent situations, which negatively impacted customer trust.
Technician Performance
Technicians like Zach, Kevin, and Greg received high marks for their thoroughness, friendliness, and ability to explain technical issues clearly.
LM
Lisa McClendon
5 days ago
5.0
Aaron went above and beyond during our service call today! Professional, courteous, efficient!
JR
Jim Rainey
Nov 12, 2025
5.0
Greg is an outstanding technician! Very knowledgeable of the generator and how it works and took the time to answer any questions I had during his most recent visit. It is obvious that he takes pride in his work and wants to make sure everything is in order, and his workplace was clean and picked up when he is finished with the job!
SB
Susan Butler
Nov 7, 2025
5.0
Kevin did a great job. He explained everything in detail and was so helpful with setting up the remote monitoring and maintenance. He needs a raise!
LT
Lisa Turner
Nov 6, 2025
5.0
They were wonderful! They were here early and got done in the time they said they would. It looks great! They answered our questions and were very friendly. Thank you
JR
Justin Rose
Nov 5, 2025
5.0
Kevin May came out and performed a checkup service on my generator, and did an amazing job. After he was done he explained everything he did and all the work and checks that were performed. He was extremely professional, thorough, and knowledgeable about everything. I cant recommend him enough
Frequently Asked Questions About Tri-State Water Power and Air
What types of home upgrades does Tri-State Water Power and Air provide?
Tri-State Water Power and Air offers home upgrades including standby generators, water treatment systems, air purifiers, and safe rooms.
Where is Tri-State Water Power and Air located?
Tri-State Water Power and Air is located at 1220 South West End Boulevard, Cape Girardeau, MO 63703, USA.
What are the operating hours of Tri-State Water Power and Air?
Tri-State Water Power and Air operates Monday through Friday from 8:00 AM to 9:00 PM, Saturdays from 8:00 AM to 2:00 PM, and is closed on Sundays.
How can I contact Tri-State Water Power and Air?
You can contact Tri-State Water Power and Air by calling +1 877-301-7693.
When was Tri-State Water Power and Air established?
Tri-State Water Power and Air was established in 1995.
What category of business is Tri-State Water Power and Air classified under?
Tri-State Water Power and Air is classified as a Water Softening Equipment Supplier.
Are there any parks near Tri-State Water Power and Air where customers can relax?
Yes, Shawnee Park Field 11 and Shawnee Park Kids Soccer Fields are nearby parks where customers can relax or enjoy recreational activities before or after their visit.
Is there a public health center near Tri-State Water Power and Air?
Yes, the Cape Girardeau County Public Health Center is located nearby, providing convenient access to health services.
Where can customers find internet services near Tri-State Water Power and Air?
Customers can find internet services nearby at Fiber Flow Networks and Connectify Fiber for their connectivity needs.
What local landmarks or historical buildings are close to Tri-State Water Power and Air?
Nearby landmarks include West Court Manor, Lindenwood Senior Apartments, Rosebrook Apartments, and Sundance Cape Girardeau Apartments.