Tri-State Water Power and Air

4.7
764 reviews

About

Water Softening Equipment Supplier
Tri-State is a leading provider of home upgrades including standby generators, water treatment systems, air purifiers, and safe rooms.

Location

Tri-State Water Power and Air
1220 South West End Boulevard, Cape Girardeau, MO
63703, United States

Hours

Reviews

4.7
764 reviews
5 stars
686
4 stars
22
3 stars
6
2 stars
7
1 star
43

What are people saying?

AI-generated from recent customer reviews

Professionalism

Technicians are consistently described as professional, knowledgeable, and courteous.

Service Quality

Many customers praised the quality of service, noting promptness and thoroughness in addressing issues.

Communication

While most technicians communicated well, there were complaints about scheduling and follow-up communication from the office.

Customer Satisfaction

Overall, many customers expressed satisfaction with the service received, although some reported issues with equipment and service reliability.

Negative Experiences

A few customers reported significant dissatisfaction due to scheduling failures and perceived overcharging for services.
  • GH
    Gigi Haston
    Dec 31, 2025
    5.0
    Luke did an amazing job and went out of his way to get job done. We’ve been using Tri-state for 6 years. Give them a call and ask for Luke
  • SS
    Sbarn
    Dec 30, 2025
    5.0
    Jordan was very pleasant and professional and did his job. But, I am still waiting for a call from office regarding a date to have equipment replaced , I called and left a message after week after service call.
  • BC
    Beverly Carney
    Dec 29, 2025
    5.0
    Tri-state corrected the problem as soon as they received the parts needed. The problem was on the supply side from Briggs&Stratton. Very good service people. Tech service is right on the ball, and friendly to the customer.
  • JE
    James Erwin
    Dec 23, 2025
    5.0
    Kevin always does a superb job! Quick and thorough with his work. And he’ll take time to answer any questions that you have. He’s a great asset to your company!
  • SP
    Scarlett Pennington
    Dec 17, 2025
    5.0
    Lukas did a great job. He was courteous, competent and on time. He did his work in a timely manner and communicated what was wrong and what he did to fix the problem. Overall Lukas did a fantastic professional service. Thank you, TriState Water & Air

Frequently Asked Questions About Tri-State Water Power and Air

What types of home upgrades does Tri-State Water Power and Air provide?

Tri-State Water Power and Air offers home upgrades including standby generators, water treatment systems, air purifiers, and safe rooms.

Where is Tri-State Water Power and Air located?

Tri-State Water Power and Air is located at 1220 South West End Boulevard, Cape Girardeau, MO 63703, USA.