We bought flooring from them back in 2024. 2 months after the installment we started having issues. They said they would level any parts of the floor that needed to be during the installment. We addressed this when buying the floor bc we knew we had atleast 2 possibly 3 low spots in our house. Long story short, they didnt level what needed to be and had to come back it took them 6 mts to get back to us. They did take up what was messed up, done a lousey job of leveling because it didn't last 6 months and we started having problems again. We have talked to Derrick who was very helpful but we cannot get JOSH who Im pretty sure is the owner to call us back after several attempts. This will be the 2nd bad review ive left, because for some reason the last on was taken down.
Also I have pics and text that will confim everything and more🙃
KM
Kevin Mason
Nov 3, 2025
5.0
It was good
DD
Donna Dubbs
Aug 31, 2025
5.0
Just waiting for an installer to come and figure out if I need new subfloor
BC
Blake Cotton
Jul 24, 2025
5.0
Derrick at Stone Mountain in Cape Girardeau, Missouri is a very nice person to work with. He goes out of his way to make sure his customers is satisfied we as a family can tell that he loves Jesus and that means a lot to us. We’ve had a lot of good talks together. I’m not gonna go into because I don’t think no one’s business Note this he will be a good person for someone who has Looking to do home repairs
Frequently Asked Questions About Stone Mountain Flooring Outlet
Where is Stone Mountain Flooring Outlet located?
Stone Mountain Flooring Outlet is located at 410 Siemers Dr, Cape Girardeau, MO 63701, USA.
What are the operating hours of Stone Mountain Flooring Outlet?
The store is open Monday 8am-5pm, Tuesday to Friday 8am-6pm, Saturday 9am-4pm, and closed on Sundays.
What types of flooring brands does Stone Mountain Flooring Outlet carry?
They carry brands including Anderson Tuftex, Dream Weaver Carpet, Phenix, Philadelphia Commercial, Shaw Floors, and Southwind LuxMax.
Does Stone Mountain Flooring Outlet offer delivery or curbside pickup services?
Yes, the store offers delivery, in-store pickup, and curbside pickup services.
What payment methods are accepted at Stone Mountain Flooring Outlet?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa credit or debit cards.
Is an appointment required to visit Stone Mountain Flooring Outlet?
No, appointments are not required to visit Stone Mountain Flooring Outlet.
How can I contact Stone Mountain Flooring Outlet?
You can contact them by phone at +1 573-335-8050 or email at office@stonemtncarpet.com.
What nearby automotive services are close to Stone Mountain Flooring Outlet?
Nearby automotive service options include CARSTAR Russom's Cape Girardeau (auto body shop), Auffenberg Hyundai Auto Parts, Hyundai Service Center, and Performance Quick Lube.
Are there any nearby retail stores customers can visit before or after shopping at Stone Mountain Flooring Outlet?
Yes, retail options nearby include Sears department store and Shoe Carnival fashion accessories and shoe store.
What local car dealerships are near Stone Mountain Flooring Outlet?
Nearby car dealerships include Braeden Bowen Tim Smith Acura, John Morlan Chrysler, Hyundai dealership, and Bening Mazda.